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per nightAimee - Verified booking
The house itself is wonderful.
Lots of space, great open plan kitchen dining living area. Rooms are all spacious and comfy, hot tub and garden are lovely. Local area is quiet but nice pubs and walks are a very short drive away. Hot water situation is quite tricky, especially with a house of 10 adults. Waiting 30 mins between everyoneâs shower is unreasonable and a lot of us had freezing cold showers only despite all showers being quick and no baths. The house is missing a few essential bits, we had no washing up liquid or dishwasher tablets or normal tea bags. Lack of bins for recycling inside the house. No handsoap in the upstairs bathroom. The kitchen equipment is also a little limited for a house of this size. We had 10 people staying and struggled when cooking, lack of pots / pans, bowls etc. The aga is also tricky, mainly as the dials have no numbers on them and they get burning hot when in use so itâs hard to select temps etc. Sykes as a booking agency are extremely difficult. Website is inaccurate and unhelpful, causing a major issue with my booking that I then had to pay extra for. Their phone options are unhelpful and they point blank donât respond to emails - I was told this on the phone. To the point where I had emailed repeatedly asking to speak to someone about my booking, had no response, and then had my entire booking cancelled.
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Aminur - Verified booking
The owners were very helpful and available when we called or texted them.
The cottage was clean. The location of the cottage is within a shared area with neighbouring cottages and hot tub and a swimming pool. The cottage was very nice for a short stay however few improvements needed. - Provide guides/instructions for the property (we didnât notice there was a freezer at the back of the kitchen counters until the end of our trip) - The heating was not working. It was very cold the first night as we only had one electric heater. After asking the owners we noticed there was a spare fan heater. - The cottage could do with a coffee table by the sofas for when you want to watch TV and eat. - Pathways to the cottage could do with some lights as it gets very dark in the evening and it is a long walk from the entrance of the property. Having to use mobile flash light can be difficult when you have bags to carry. - We were expecting there to be basics like salt/pepper/sugar/milk but none was provided given the price we paid for the stay. However basic kitchenware provided.
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Susan - Verified booking
A great deal of thought has obviously gone into this extremely quirky little bedsit.
Except for the lawned area which does require mowing, the on-line photos are quite accurate, the sofa and bed are comfortable and the bed linen and towels are of very good quality. The new fixtures and fittings are also of very good quality, it is a shame tho' that some of the smaller details (eg a toilet seat that actually fits the toilet) have been overlooked. The property has great potential but is obviously still a 'work in progress' when not let out. However, all kudos to the contact, Lu who was charming and did her very best to help with the couple of problems we encountered during our booked 4 night stay. Unfortunately for us, the area was just a little too noisy and we came home a day early.
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Julie - Verified booking
We had a lovely week staying at Willow Cottage.
The grounds are very relaxing and we made good use of the hot tub and swimming pool (though that was a tad cold despite it being June when we stayed). We have a couple of things that we feel would enhance the stay at the cottage even more: Instructions for Appliances, Points of Interest leaflets (or visitor guide), Small coffee table, Pizza cutter, Can opener, Steamer pan, Sun loungers for around the pool. All in all, Willow Cottage is a lovely place to take a relaxing break and there are surrounding attractions to visit - Hall Place & Gardens, Knole (NT), Darent River Walk and Dartford Central Park. Also, great location for hopping onto a train into central London.
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Helen - Verified booking
We were a family of 11 plus a Labrador.
The house was fabulous,right on the river,with plenty of room for all of us- we could be all together,or be in our own spaces.Wonderful.The bedrooms were lovely and beds so comfortable.Plenty of room outside to relax and enjoy the beauty of the river,and the hot tub was exc ellent- so relaxing after a day sightseeing.I thoroughly enjoyed being able to use our 51st Wedding Anniversary present of a kayak to paddle around on the river. So convenient for sights- either driving or by train.Swift response to slight problems we had,and helpful advice on trips we planned.Thankyou so much for allowing us our holiday in Coventina.Diolch yn fawr.
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