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Amanda - Verified booking
We have been very dissatisfied with our accommodation at clooneavin.
First impressions were that not all the photos were part of our accommodation. Dog friendly meant that all the upholstery smelt of damp dog and looked like it hadnât been laundered in a long time. All amenities was incorrect! We were shown to a pay meagre for electric and heating which took £1 coins. So we ended up spending a lot more just to keep warm. The wall in the master bedroom was wet!! The wooden kitchen utensils were covered in fury mould. And one of the toilets made such a pound noise when you flushed it sounded like the pipes were going to explode. In the details book we were shown to advised to hoover, clean with cleaner provided and strip all beds. Now Iâm a clean person everywhere was wiped down when we left. But this made us think! This place isnât getting a deep clean in between visits and this made us feel even more upset with our holiday. The kids were really disappointed too and this was our first holiday in 2 years . We were all so fed up and disappointed with the misleading details for this accommodation that we left 24 hours early and couldnât wait to get home. Needs a lot of maintenance very old and run down. Upholstery and beds need replacing. I really feel we should have our money refunded!!
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Lorna - Verified booking
The listing advertised the property as suitable for 6 people.
Whilst the bedrooms had 2 double and 2 single beds, the downstairs accommodation could only barely accommodate 2 adults and 1 teenager. The photos definitely make it look bigger than it is. Misleading. The advertised trampoline was not there and the garden furniture was rotten and very unsafe. The games room was in poor condition with much of the equipment broken. All of the darts were broken so we only used the pool table. Access to the games room and garden was not child friendly at all and the rear entry point was a series of poorly maintained gates and doors that bordered on being dangerous. The bathroom window was broken and could not be closed. Whilst the accommodation was clean it was generally run down with much of the equipment needing to be replaced ie living room table leg was falling off, the kitchen knives had tips broken off. There was only 1 parking space available for the property which would not be ideal if you were booking for 6 guests. I would not recommend this accommodation for anyone with young children, the elderly, or anyone with mobility issues due to the amount of stairs and uneven floors and extremely poor lighting.
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Christine - Verified booking
When we arrived the lady said our keys in the door.
Welcome pack of tea and coffee in the kitchen.The main problem weâre the stairs expecting a apartment on the ground floor.Both being elderly and my disability to climb Stairs very difficult falling up and down the stairs on several occasion as the whole apartment are stairs devideing bathroom and bedroom.Also I was not informed to take cleaning products or tea towelsDo they expect you to stay all week and not clean shower/bath or the cooker.There was nothing at all not Even a broom to sweep the floor.I did go and buy products to clean. As for lookout from the windows were onto a dirty motor home I mean dirty belonging to the person looking after the apartments.the other window looked out Onto neighbouring cars.as for the garden the lady did not tell us about keys To get into the garden going through a shed,this was informed to us on the Thursday from another disgruntled person Very disappointing shall put a Red Cross against this holiday
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Paula - Verified booking
Our family of 4, 2 adults and 2 children - 15 and 9, had a brilliant week staying in Hillymouth.
It was perfectly placed to explore the surrounding North Devon coast with Ilfracombe and Woolacombe being very close. Lee Bay is lovely too and much quieter. The apartment was very clean and had all the amenities we needed, we were thrilled we could even see the sea in the distance from the bedrooms. The games room was a big hit with the kids (and big kids) enabling us to spend some fun family time playing together. The hosts are extremely friendly and helpful too, the sign just inside the front door 'arrive as guests leave as friends' couldn't have said it better. Reading some of the previous reviews we feel there have been some unfair comments made about this property by people who clearly didn't read the information carefully. We have had a great week and wouldn't hesitate to return in the future. Thank you.
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Lucy - Verified booking
Penryn is a gorgeous apartment split over the upper two levels of a townhouse.
The owner lives underneath with the accommodation having its own entrance on the first floor. The owner is non-intrusive but also helpful and friendly. The 3 bedrooms, living area, kitchen and 2 bathrooms provided plenty of space for our family of 5. WiFi for the kids too! The apartment was exceptionally clean. The kitchen was very well equipped, even including condiments, cleaning materials etc. A washing machine was also handy for a particularly muddy day at an adventure park. We only had to buy food - Lidl is just down the road. Boardgames and plenty of linen was also much appreciated. The location of the apartment is excellent, 5 mins walk from tunnels beaches & 10/15 mins from the beautiful harbour. The Indian restaurant at the end of the road was also very nice. All in all a lovely apartment!
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