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Janet - Verified booking
Lovely location - awful, awful condition.
Dirty towels, dried food in the microwave, rusty pans that couldn't be used, scratched and greasy frying pans with non-stick coating flaking off, absolutely disgusting dirty and mouldy shower curtain, utensils in the drawers that still had dried food attached, dirty mugs in the cupboard, food debris down the side of the cooker... all photographed and reported to Sykes. Oh, yes, dirty freezer and fridge with gunky food residue and the stair handrail was sticky and dirty... all of this in a time of a Covid pandemic... so much for Covid-safe cleaning! I spent a good couple of hours washing and cleaning just to feel safe enough to stay overnight. As an aside, the bed is rock hard and the floorboards creak loudly (and I mean loud enough to echo through the whole flat). Honestly - I cannot even comprehend how the owner feels that a mouldy shower curtain, still caked in dirty sludge, is acceptable for his customers. Similarly, would he want to cook with rusty flaking saucepans or use utensils that have melted through to the nylon core all complete with added dried on food debris? This is a lovely, budget-friendly apartment but a low price shouldn't mean lower hygiene and cleanliness. What a pity that housekeeping issues completely ruined our time there.
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Ross - Verified booking
We could have happily stayed longer!
This wee apartment is an absolute gem of a find. This was our first visit to the area and we planned a hiking and cycling holiday, Grange over Sands was a great base. The town is a pretty and friendly place with plenty of shops and eateries. The Fruit and Veg shop was brilliant and there were many other independent traders. We didnât use the butcher but it was always pretty busy on passing! If youâre not too mobile then it is quite a hill to walk back to the property! The apartment itself was very homely and comfortable, the 2 chairs were great for relaxing in after a active day out with amazing views over the town to the bayâ¦..we didnât put the TV on once! The kitchen was modern with everything you need, the bathroom was modern and functional. The bed was firm but very comfortable for us, plenty of room for hanging clothing and putting things away in draws. We would highly recommend this apartment. *there is a parking space marked, one morning we found a black scuff mark on our vehicle which we think was caused by the black car that parks in the bay for No49. Fortunately it wasnât dented. This is obviously outwith the control of the owners but just for noting, there is plenty of parking on the road if required.
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Ann - Verified booking
The apartment had all the facilities I needed for a comfortable week and was very warm and cosy.
The view from the lounge and kitchen windows was delightful - right across the Bay. Even though it was February, if the sun was out, I didn't even need the heating on as the place warmed up so much with the sun pouring through the big picture windows. The area was very quiet and peaceful and, providing you are fit enough to manage the very steep hill on the way back, walkable down to the wonderful promenade and shops in Grange itself. My only negative was that, despite trying on numerous occasions, I couldn't get in touch with the owner to get the keysafe code. Fortunately, Sykes were able to give me the code, but I then had problems when I arrived finding where the keysafe was especially as there were 2 hidden in a storecupboard! Had I been able to contact the owner, it would probably have been made clear which keysafe to use and where to find it. However, again, Sykes were extremely helpful and eventually sorted it for me so I could get in. This would not deter me from returning for another holiday as the apartment is lovely but it is worth mentioning as it made the process more difficult than it should have been. Many thanks to Sykes though for sorting it out for me.
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Martina - Verified booking
This apartments was absolutely to my taste.
A modern finishing, everything there, you would need. I stayed for 4 weeks in total, and each fFriday I got a new set of towels, beddings, even a basket for breakfast was prepared, with coffee, milk, cacao, jam, biscuits, so absolutely sweet! The accommodation was very clean and tidy, the views were stunning, the neighbours friendly and quiet. No one could ask for more, The kitchen was well equipped, and so nice, that even, me with my poor abilties in cooking felt tempted to try. If my husband had been with me, I really would... There was only one single thing, that could be improved; The bathroom is very nice, but I would prefer a Glas separation instead of a ? Sheet? ( Sorry, I am German) The contact to the owner was very nice, he helped me out, when I had difficulties with understanding the carefully done instructions, because English isnât my first language. I already booked for next year, what better praise should I give. Thank you so much, Best regards M. Hellmann
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William - Verified booking
There is only one matter I'd like to draw attention to and this concerns the cleanliness of the kitchen door .
There was some grime where people commonly touch the door with their hands under the area of the handles and this was most apparent to the rear side facing the rubbish bin behind the door. Other doors needed less attention in this respect. I would also draw your attention to the bin being so very close to the warm air ventilation duct as this increases the potential for bad odours coming from the bin and possibly even a fire hazard if the bin's contents were particularly flammable,- although this is improbable. I hope you attended to renewing the strip light filament in the kitchen as this declined to illuminate in the evenings. The area immediately behind the entrance door reflects some dampness but these odours were managed by the wall heater in that area. Overall I enjoyed my week in the flat and would come there again.
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