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per nightMargaret - Verified booking
We arrived earlier at the property and knocked at the door.
As there was no answer we thought the property had been cleaned. We were going to ring the owner immediately and ask as a gesture of goodwill could we put some frozen food in the small icebox as we had been in Ludlow the previous week. We would have left then and returned after the cleaning. The cleaners turned up quite later. We did call the owner on arrival !!! As he wasn't there to see why we had complained, we got the impression he thought we were exaggerating. I did take a photograph. This is the first time we have come across this in all our years of using Sykes Holiday Cottages.The icebox had obviously been left for a couple of weeks and not been defrosted, the door would barely close. it was packed full of ice and blackcurrant spilled in it. The cleaners sorted the icebox and when we got back the fridge was turned off! I'm wondering if it hadn't been brought to the owner's notice, would this had been left again.We then found the kitchen cutlery drawers weren't very clean, the cupboard doors grubby, there was some dirty cutlery. We cleaned them ourselves and cleaned all the cutlery and the dishes. We also wiped the inside of the cupboards. Attention to detail with these cleanliness issues are important. As the owners didn't live nearby it might help if they occasionally came and checked for themselves avoiding negative feedback on important cleanliness issues. The bathroom was cold with one small towel rail. It needs extra heating, particularly in winter. The television kept freezing with a faulty signal. If these issues were addressed then the property would be given more stars. The property was on a very noisy main through road in and out of the town but did not affect our sleep. It eased off in the late evening. There was also a large building site over the road. On the positive side the beds were comfortable and the property was warm. It had a large garden at the back of the property. It was also convenient for a walk into the town. There was a good chip shop a few minutes walk from the property and a nice quiet local pub. If all of these issues were addressed at the property we would return if we were to revisit Bewdley.
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Hannah - Verified booking
We loved our week at this cosy little cottage with our two children and two dogs.
Itâs been beautifully decorated, was very comfortable and clean and has everything we needed (we did miss our dishwasher and washing machine but we coped and it was fine!). The welcome pack was really thoughtful including bread, butter and dog treats. It was also really nice to have hair products and lots of soap and cleaning products. Itâs an easy walk into Bewdley and a very easy drive to so many lovely walks. We absolutely loved the Habberley Valley circular walk and the Wyre Forest. The fish and chips from over the road were delicious. The cottage is on a very busy road so if your dogs are prone to rushing out the door you would need to take care. Our dogs loved the big enclosed garden.
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Susan - Verified booking
Lovely cottage well positioned for easy access to Bewdley, Kidderminster and Safari park.
Walks from door. Cottage clean and extremely comfortable beds and cosy living room. Nice quality linens and towels. Bathroom very cold only small towel rail, and wall permanently has condensation on it.Tv stopped on 2nd night, contacted Todd the owner who tried his best on the night but sorted it out for us the following day. Good off road parking. Nice walk to Bewdley and along river, also nice walk around perimeter of Safari park and bk to Bewdley. Excellent riverside cafe serving the best and tastiest Old English all day breakfast at very good price.
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Kim - Verified booking
Good points, fantastic beds so comfortable,plenty of cutlery glasses etc Bad ...
Good points, fantastic beds so comfortable,plenty of cutlery glasses etc Bad points,cobwebs on a lot of the light shades,television could only get bbc1 even put new batteries in the remote,bathroom very cold even with the heating on,opened the bedroom door and the door nob came off in my hand missing the screw,the cottage is on a very busy road, but the cottage is situated in a good place for exploring the area and had a fantastic day on the Seven Valley Railway
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Bernadette - Verified booking
Our 1st time using Sykes and what a smooth experience, will definitely use Sykes again.
Our stay at Dobbies was truly wonderful, such a comfy and pleasant little cottage. The king size beds and bedding was extremely comfortable and i could smell fresh linen upon entering the bedrooms. The road was abit noisy but didn't bother us after the 1st night. Overall a very pleasant experience. Also the hosts left us fresh bread, coffee, milk and butter, so kind. Thank you
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