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per nightAlethea - Verified booking
This booking was for a disabled lady looking for a week away with daughter, I didnât see the steps at the front but main concern no banister rail to help up the stairs.
When we arrived the property was not fully cleaned, a lot of food marks left from previous guest, dirty pans, oven was really dirty, hob not clean and we had to fully clean the main areas ourselves , however thanks you for sending the cleaners on Friday, ( Who informed me that they were shop staff and not cleaners ) To confirm this property was left spotless compared to how we received it, on leaving 22nd July These pointed of concern are 1-All plates full of food marks and stains. 2-Pans and oven Trays all dirty 3-Bathroom tiles and shower stained and not clean with some hair left via last occupiers. 4- Oven left dirty with food residue on 5- Windows thick of dust and not clean also all the decking all dirty full of bird lime ect 6- Can not sat for sure but felt like there had been dogs in the property, due to allergies been set off all week. It was a non pet property so I am told. We paid over £1400 pounds for this week stay, I felt it was over priced for the area, but the view was nice. There is a apartment adjacent, street level with conservatory, it was occupied with 10 people and 4 screaming kids all evening till 1am some nights. So if you want peaceful it isnât as peaceful as it looks. I am unsure I would return, not a lot to do other than walks, 2/3 days is the max you need here, Cornwall is a much better area to stay, but couldnât get in this week. Regards
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Arthur Barry - Verified booking
Our stay was 2 weeks.
Dismayed that the rubbish and recycling was not removed after 1 week, especially as the bin was an old dustbin and the recycling was only a small plastic box. Totally inadequate for a stay longer than 1 week, plus importantly these were placed between the door and one of the only opening windows,which we couldnât keep opening due to the flies. The fridge, on arrival,was dripping due to the thick ice build up in the freezer compartment. For the rest of our stay the fridge door wouldnât close properly therefore food, milk etc did not stay fresh. Otherwise a cosy ,warm cottage and one of the cleanest properties we have ever stayed in. Finally a suggestion that perhaps a small table could be placed near the settee so drinks can be placed on it while reading watching tv etc.
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Peter - Verified booking
Our stay has been amazing!
We was greeted as we arrived and from then we loved every minute! The cottage was beautiful, well equipped and very comfortable. To wake up every morning to a wonderful view over fields, flowers, trees and hills is something very special. There was a garden to relax in as well. The proprietor and family were onsite to help with anything you might need during your stay. The cottage was remote, and off of a main road, so a car is needed, wouldn't be able to walk there, but that made it more relaxing being in the peace and quiet. Parking available too within the gated property. Nearest big supermarket was approximately 2 miles away. Really sad to leave the cottage! Thank you for an unforgettable stay. We miss it already!
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Mark - Verified booking
The apartment was lovely.
It has been finished to a high standard. There does not appear to any corners cut in the facilities provided. Our only issue is with the information provided by the website as to getting keys. We printed the info on our laser printer but the typeface used came out as light grey making hard to read. The telephone numbers on it were completely missing. The info said to go to level 4 in the lift. That should be level 3. Another apartment had put a small label next to their floor which might be useful. We couldnât find the cutlery drawer as we were not expecting to look for a drawer within a drawer. Overall the apartment was lovely and we would stay again if we visited Ilfracombe again.
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Anthony - Verified booking
Yes! I feel I should point out that the entry codes you provided on "Your Key Collection Details" were incorrect but, corrected by Angela Encarnacao.
The lift also stops at floor 3 for apartment 5! Detail on your website should include that the kitchen hob is an induction hob and not suitable for use by people with pacemakers! In addition - the following should be passed to the relevant people of the property:- 1 - Dishwasher was loaded with dirty crockery, glasses and cutlery when we arrived! 2 - Toilet seat in en-suite had loose fixings. 3 - Light on either side of mirror in en-suite needs light bulbs. 4 - Condition of refuse area disgusting, I took photograph which I can forward to you if necessary! 5 - Finally - the information folder provided is in a state of disrepair, and needs updating!
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