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per nightDanielle - Verified booking
Sykes Staff have been nothing but friendly and accommodating, they were not to fault for our unsatisfactory stay.
The property however had dust webs left in corners (despite cleaners) and offered no QR code/Covid guidelines, no antibacterial hand wash or sanitiser (good job we took our own). We were greeted by a wasps nest by the front door obviously using the propertyâs roof. The door with its large double glass windows offered no privacy from passers by using the shared drive and communal laundry room given the fact the shower and toilet were right behind it which resulted in us having to hang a towel over the door. The pictures of the garden were misleading. It clearly shows a grass area which had been cordoned off and belonged to another property which only left the stoned area you see in the pictures which would have been fantastic if it werenât for the fact they are not friendly to the paws of our fury friends which meant our pet friendly get away wasnât in fact so pet friendly at all and his off lead play time went out the window. The directions to the property are not clear, even using âwhat four wordsâ we had difficulty. In the end we were forced to contact Sykes which then had to contact the owners who added another couple of steps to the directions. Frankly if it werenât for the fact we had to rely on a family member for travel and our signal was so spotty we never would have stayed.
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Jane - Verified booking
Correspondence prior to our stay was excellent.
On the day of our arrival, Judith met us at the property with a warm and welcoming smile. She was a wonderful host, who paid attention to all the details to ensure we had the ultimate break. Additional touches included a library of informative books and tourist leaflets, dvds and board games. The kitchen was well equipped with everything you would need for a self catering holiday A++ beyond the standard equipped kitchen as she had also provided cling film/foil and sandwich bags. The welcome basket included a pint of milk, a bottle of wine and a large share bag of Yorkshire ready salted crisps. The rooms were spacious for a couple with comfortable beds, crisp linen, decorative cushions and an additional blankets. Overall, The Burrows was cosy and quiet, and led to a really relaxing and peaceful stay. Thank you Judith, we loved it!
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Mrs Cross - Verified booking
The key safe system worked perfectly and the owner stopped by to advise on lighting and with recommendations in Helmsley. The house is large with plenty of room to accommodate 8 people and you wouldn't need to meet each other during the week!. It is a lovely quirky house which instantly feels like home. The beds are comfy and the shower works excellent with good water pressure. Parking was good at the back of the house and most days there was parking at the front too. Its a 5 minute walk into Helmsley and my 82 year old parents with hip and knee issues both found it easily walkable. The owner, who lives next door, popped in most days to ask how things were going despite giving his number out to contact him if there were issues. A fantastic stay in a great house !
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Miss Andrea Sellas - Verified booking
The property was absolutely stunning. We were a party of 8 and spent the New Year in at Cherry Tree House. It was perfect. We had a fabulous dinner party in the gorgeous kitchen on NYE and then went into the lounge and played party games and then let the New Year in. Everything was done to a high specification even down to the crockery and kitchen utensils. Harry the owner is a great guy. I would definitely recommend you try this property. You won't be disappointed. We will be back. Helmsley is also such a lovely town. Handy for country walks with the dog and also not too far for a trip to the coast.
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Bart - Verified booking
We really loved our stay in this little cottage, the cottage has been finished to a high level with comfortable furniture.
It is in a great location to relax for a long weekend. We enjoyed dinner at the nearby Pheasant Hotel and walks along the river to Nunnington and chilled in the yard in front of the cottage. A couple of things that could be improved... the check-in and check-out times are not great, 6 pm check-in is very late. The dining table is not very usable and it would be great to be able to use some of the gardens of Holly Cottage as sitting in the sun on a bench is not the same as a bit of soft grass. But overall a great experience with some small improvements to make the stay even better.
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