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M - Verified booking
Unfortunately we were not told about any building works near the cottage when we booked so when we arrived we were shocked to see a major build with scaffolding to the left of the house.
The garden to other side of the cottage was also being used for the builder's portaloo and portakabin which which when in use the door overlooked our garden. The workmen started at 7.30am and started the cement mixer and were constantly wheelbarrowing buiding materials pass the cottage. We did call Sykes as we wanted to leave that morning but were told if we did we would not qualify for a refund so after spending most of Monday speaking to Sykes they confirmed the owner would either reduce the weekly charge by 20% (not an option) or refund the nights we did not stay, we ageed to the latter so we could just get out of this situation. We did finally manage to get a refund for the 3 nights we did not stay (although it was due to Sykes we had to stay and pay for an extra night!) but the owner refused to consider this. In retrospect we should have asked for a full refund! The photos on the website are not a true reflection of the area at the moment so these photos and information need to be updated. If we had been told of the excessive build we would not have chosen this cottage. The cleanliness was also an issue, chip in oven, bbq dirty, t-shirt found behind microwave (?) and worse was the filthy smelly rugs in the sitting room. The back garden was also overgrown as noted in a preious review July 2021. Sykes do not check the cottages as far I understand they rely on the owner and paying guests to update them which totally unacceptable. You will most certainly be aware of the problems as noted above as it took nearly all week to speak with your company to get any conclusion when it should have been a week or relaxation.
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Charlotte - Verified booking
We had an enjoyable week at Beach Cottage.
The house is modern and clean and it very lovely to have the doors open out onto the decking and to sit and look out at the water and watch the activities going on on the lake. The bathroom is very small, as mentioned in other reviews, but it is clean and modern and usable. We had no issues with noise from the nearby pub. Parking was not an issue for us. There was only 1 day that we couldn't get parked at the back of the property. We had an issue with the oven in the property & unfortunately there was no instructions in the visitors folder so we ended up having to find a manual on the internet. Once we had released it from safe mode using Youtube we then discovered that it was actually faulty. The owner arranged for repairs but we were without a cooker for our whole weeks stay, which wasn't ideal when you are self-catering! The property would benefit from having a more 'personalised' visitor manual and a clothes airer of some kind but these are minor things. There are some nice walks from the property and the Clovelly Bay Inn is most definitely worth a visit. The food is the best we have had anywhere! The boat taxi to Plymouth is a good service and there are some nice food places and shopping in Plymouth itself. All in all, an enjoyable week.
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Peter - Verified booking
The cottage is situated in a quiet suburb of Hooe.
On arrival it soon bacome obvious that there wasn't a wardrobe to hang our clothes nor chest of drawers. On closer inspection the cupboard featured in one of the photos has removable shelves which then allowed my partner to hang her dresses and my shirts, we lived out of our suitcases for all our other clothing. The settee is a bed-settee and not necessarily designed for comfort. The cottage is tidy with all the mod-cons as you would expect but most flat surfaces are covered in plastic flowery things, way too many when space is at a premium in a small cottage. There's a disticnct smell of damp in the confinded areas, but with DIY air vents situated around the place to help air circulation. The stairs are akin to a ladder although I managed OK (67 years old). The gardens, front and rear are fabulous and well maintained. The Royal Oak down the street is a bit of a dive, can't say anything regarding food as we left after one drink. There are much better pubs for food and drink a modest walk away. We took a ferry from Mount Batten overf to Plymouth which was great, and also discovered Mount Edgcombe on another great day out. A tad expensive when compared to similar in Port Issac but ok as a base to work from.
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Kevin - Verified booking
Lovely cottage that has been tastefully updated and very comfortable to stay in.
Beautiful front garden that sits over the lake and a lovely place to sit and have a few drinks. Thereâs a back garden thatâs secluded accessible by a small door (watch your head - I still have the bumps!) which is ideal for your morning coffee. The spiral staircase is fine but if you have any mobility issues, you may want to take particular care. Property was spotlessly clean upon arrival and a few essentials left for us were gratefully received. Location is fine and thereâs a few shops nearby and a pretty decent pub stumbling distance away. Plymouth itself with all that offers is only a 20 minute drive away. Able to park car right next to property and everyone we bumped into was very friendly. Overall, a lovely place to stay. Just wish we had better weather :(
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Vincent - Verified booking
Our second stay as we stayed last year!
The facilities and grounds are all of a very high standard Unfortunately last year and this year almost all the members of our party got quite severe stomach upsets Some vomiting some diarrhoea and some with both!! It seems like quite a coincidence to happen twice We are all a little confused and concerned as some of our party have compromised immunity We couldnât find why or how this happened the first time last year and even more with our stay this year Some are still recovering from the effects Shame as we probably wonât go back next year which is unfortunate as it suits our needs as we usually do at least one big family holiday a year sometimes two !! Never with any sickness
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