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per nightMr Robert Mackenzie - Verified booking
Our overall impression was that not enough care went into preparing the property for our arrival. The temperature was 10C in the unit when we arrived and it took us quite a while to understand how to operate the central heating. Once we had figured it out, we managed to maintain a comfortable temperature for the rest of our stay, however we really felt that someone could have turned the heat on for our arrival. There were umpteen reminders not to check in before 4pm, but the heat could actually have been programmed to turn on at that time. The property was spotlessly clean except for utensils that had been put away in the cutlery drawer, the bed (we only used one) very comfortable, excellent, even outstanding shower pressure, incredible views, modern appliances, electrical outlets absolutely everywhere, many, many positives. Negatives: It really felt like nobody had bothered to properly check the place before we arrived. There was a pint of milk in the fridge and a packet of biscuits on the counter, a few single-serve packets of instant coffee, packetss of sugar and two teapot-sized tea bags. However, the teapot was found stashed (hidden?) in the back of a cupboard and was missing the lid. I actually spoke to Carol the owner halfway through our week long stay and mentioned this to her, thinking a lid (or new teapot) would be delivered, but none appeared. The kitchen was mostly equipped for 6 people but there were only 5 dinner plates and 5 coffee/tea mugs. I had to rewash the cutlery that had been put away in the cutlery drawer as it wasn't clean at all. There was no washing up liquid for washing anything in the sink and a completely empty bottle of cleaning spray in the cupboard under the kitchen sink. There was a bottle of liquid hand soap in only one of the two bathrooms. The loo rolls were just put on top of the toilet tanks, there were no roll holders/hangers, which we found rather strange. Our suggestion would be to add bedside rugs and televisions in the bedrooms. Also, the only rug in the apartment, found in the living room, would have greatly benefited from having a carpet sweeper in the apartment. Our overall impression was that it is a wonderful apartment but more care should be put into preparing for guests arrival. One packet of biscuits and a pint of milk in a very cold apartment isn't exactly what we would call a "welcome pack".
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Mr Eaton - Verified booking
Perfect for a holiday in Scarborough for 2/3 people. Apartment has everything you need kitchen wise and a nice hospitality pack of coffee,tea,sugar and biscuits is a nice touch. Unlike some places the keys and parking tokens arrived at my home well in advance. This gave me the benefit of leaving home early and parking up outside the building by 9.00am and enjoying my first day without having to worry about where to leave the car. Spoke to the owner a couple of times before the holiday and she was most helpful. Did not need to contact during the holiday as all was absolutely spot on. Wifi was excellent. Kitchen well equipped. Bathroom was lovely with great shower facilities and for the ladies a nice deep bath for the bath bomb! Have always found south cliffs a quiet location and this was no exception with good sleep quality. One of the best i have stayed in in Scarborough and great value in this day and age of rip off prices. Thankyou and I WILL be back.
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Christine - Verified booking
The ground floor apartment was clean and comfortable and the furnishings were good quality.
It is also dog friendly. It had everything that one needs. The underfloor heating was efficient and the sensor lights in the hall and bathroom were a good idea and energy efficient. There were just a couple of steps down to the front door and a large lobby/hallway before entering the apartment. The location was great. Not necessary to use the car to see Whitby. Very central for walking down to pubs and the co-op foodstore, the train station, harbour and sea front. The walk back is uphill but it is just the last 30 ft that is steep. We found parking quite challenging as the streets are narrow and finding a space can sometimes be difficult and it is not possible to always park outside the property. We successfully managed to get a space near the property and we have a Kia Sorrento. Larger cars may have a problem. It is very quiet at night and we would recommend the apartment and area. We had a lovely time and would not hesitate in booking again.
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Mrs Linda Barnes - Verified booking
Undoubtedly a beautiful location, the view from the sofa was outstanding . Beautiful and fully equipped cottage . Any critism would be that it was over stocked, for instance the bread maker took a large amount of kitchen space ! I would agree though that the smell of fresh bread on arrival is a plus . Lots of extras included . A tiny cottage, for 2 adults and we only had one small dog although 2 were allowed . Everything was of superb quality , bedding towels etc . Prior to arrival I felt slightly bombarded with messages about not arriving before 5pm . And almost as though we were being watched . We parked up at 4.45 and took the dog for a walk before going into Ewelands . It was quite an uncomfortable start . We also left the day before our due date because of the 9.30 leaving time, again feeling the pressure . Having said that we had a lovely holiday with every comfort provided .
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Christine - Verified booking
The apartment is wonderful with every mod con.
There is a lift from the car park up to the 3rd floor which we hadn't read about. So it was most welcome. There were also t-towels, an over glove, condiments and sauces, tea and coffee and washing up equipment left for our use. Also I was glad to find a hairdryer. The owners had left a vase of fresh flowers and a bottle of wine which was a lovely touch. I have read on various sites that Skipton is between four and ten miles away, but it is definitely only four. The development is next to the railway station (but trains aren't heard) and we went into Skipton on the train one evening. All very straight forward. There is a small village shop in Cononley and two pubs, one of which is only two minutes walk from the apartment. If we went back to the area we would certainly stay at Horace Mills again. Can't recommend it highly enough.
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