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per nightPaul - Verified booking
We were very pleased with the property and its garden leading down to the river.
We were 4 adults, two small children and one old arthritic dog! John - the owner - contacted us in the week before to make sure that we knew about the arrival and parking instructions and to answer a few questions that we had about fishing the river and any possibility of getting in a little earlier on the Saturday. John advised that as he couldn't greet us on that Saturday that I contact his House Manager Carol and speak to her. That I did, Carol was very helpful and on arrival gave us a comprehensive tour as well as explaining a few things to us. We certainly couldn't fault the administration at all. Whilst the front of the house is directly on the main road through Fordingbridge we did not find noise an issue; indeed Tesco Express 50 metres or so to the left and New Wong's Chinese take-away a similar distance to the right were extremely convenient! We found people we met in the town to be very friendly in these difficult times. Downstairs the rooms layout is very interesting with the kitchen, dining room and breakfast room all being on slightly different levels. The couple of steps between each level may present a slight problem for those of limited mobility; however not for us!. Perhaps the lounge might be a little on the small side if 8 adults were in the property; however the real wow was the self-contained Games Room to the side of the kitchen:- Big Screen wall mounted TV, a games console and a large leather sofa - this proved a big hit with the grandchildren given the amount of rain that fell during the week! Fishing was very challenging because the river was flowing very fast given all the rain and much weed was being carried in the flow; heavy tackle needed but even so not a successful week. To sum up: Very good property, good location for accessing New Forest as well as other towns like Bournemouth. Ringwood & Salisbury. If only weather had been a little less wet then we would probably have been out and about to enjoy more of the surrounding region.
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Amy - Verified booking
This is a lovely property, ideally situated for exploring Dorset and the New Forest.
Our boys and dog thoroughly enjoyed the spacious house and garden, in particular. The house was very comfortable & there was everything we needed & more in the kitchen. On our first day we found that the television in the snug didnât work. It switched off intermittently & the next morning unfortunately did the same. The contact number given by Sykes was for a company that looks after the property on behalf of the owners. My husband left a message, but didnât hear back so had to chase them up later in the day. We were told someone would go round to look at the television the following day. Having returned to the house we were unable to tell whether anyone had been in, so again rung that company. They said they spoke to the maintenance person who thought the tv probably needed replacing. Theyâd also spoken to the owners, who said theyâd been there the previous week & it was working ok then. We were asked to video what happens to the television, which we did & this was emailed to that company again. We never heard back from them or the owners, so felt the duty of care was lacking. Having a second television wasnât the end of the world, but it meant one room in the house couldnât be used, as intended. Our biggest disappointment was in having to spend part of our holiday chasing up an issue & not getting it resolved. It would also have been nice to have heard from the owners at some point, even if only to apologise for the inconvenience. We understand that they arenât local, so you lose an element of personal touch but at least this issue wasnât anything major.
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Andrew - Verified booking
Riverside House was delightful and I have no hesitation in highly recommending it to others.
Our large family found it the perfect hybrid of village life in the New Forest (and 20 minutes from Mudeford) combined with the convenience; a Tesco Metro open until 11pm every night and great restaurants / takeaways in the village. We would recommend to other visitors the George (a wonderful pub / restaurant by the river adjacent to the bridge), the Raj (excellent Indian food), Lambretta (excellent pizza) and the nearby Chinese. The house and garden are wonderfully spacious and well presented; enough room for a large family group (7 adults, 1 child and a dog) to have their own space. The obvious 'Jewel in the Crown' is a relaxing morning tea / coffee on the jetty at the bottom of the garden and watching the ducks, kingfisher and other native life going about it's business. We were lucky enough to have the foresight to bring out own inflatable canoe to explore the river for ourselves. The courtyard hosted many family chats over a glass or two of wine and the gardens are beautifully planted. There has clearly been significant investment in the games room (the TV is amazing, watched just once) and bathroom; the water pressure in the shower matched the top quality fittings. The kitchen has everything one might need and we enjoyed using the BBQ. .A review will always be subjective but our family loved their week spent at Riverside House; I hope others equally enjoy it. We will be back!
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Judith - Verified booking
The photography gave a misleading impression of the size of the property and garden it was smaller than we anticipated although we appreciated the extension.
Bedroom 2 with double bed was wedged against the wall, so no space to get out that side. There was not enough room to store bicycles as stated the garage was locked. The combination locks for the side gate and bike shed had seized and needed lubricating with WD40 and were still stiff to roll. The keysafe was difficult to operate and there were no instructions on how to close it once the key had been removed. The letter box kept falling off and although we tried screwing the nuts back on it repeatedly fell off. The non stick coating on the pans was badly worn and we didn't use them. The chrome lavatory brush handle had rusted. There was a shelf unit/cupboard in the bathroom which had broken and was incomplete. The shelves in the white cupboard in the bathroom had fallen down and needed fixing back in. Some pictures were loose in their frames. The bath was slippery because it didn't have a non slip base we bought a non slip mat. The dining room table was too high and the chairs too low. There was no instruction manual to reset the hot water, so some of us had cold showers. There was a loud drilling noise at night of unknown origin which could be heard in the 2nd bedroom and front lounge.
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Michelle - Verified booking
Had a fabulous week thank you.
The house was exactly as described and beautifully clean. Carol was very welcoming the tea, coffee and bottle of wine was thoughtful and the New Forest parking pass was more than useful. John rang us a couple of times before our holiday and gave us all the information we needed plus recommendations for eating out. If I was going to be extremely picky (which according to my children I am,) I would say that if there were 8 of you staying then none of the many reception were big enough for you to all hang out together it didnât bother us as we only had five in our party. Also, again with a larger group, the one bathroom would make getting out in the morning long winded but it states one bathroom and one downstairs toilet in the description so you know what you have booked. Thanks again, we had a lovely time and I would say to people that are nervous about going away during the pandemic that the house was extremely clean and the New Forest was fairly quiet with lots of space, we at no time felt any more vulnerable than we do at home, we did avoid the larger seaside resorts though!
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