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Holiday cottagesHoliday apartmentsHoliday lodges & log cabinsDog friendly accommodation
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per nightPhil - Verified booking
The lodge was very comfortable and well equipped, although the patio furniture is now looking a little worn.
The main reason we booked this lodge over others is that the photos showed it to be in a nice, private and secluded spot next to a line of trees providing shade, only to find on arrival that it had been moved to a less-private and hilly spot. Not happy at all and Sykes have been extremely dismissive about this, saying that they sent me an email in April - 4 months prior to notify me of the move (it's now August). I did not receive any such email. Further to this, Sykes are still advertising the lodge as though it is in its former tree-lined location! They will no doubt come back and say the previous location easily became flooded, but in a hot August this was not an issue for us. Then there was a problem with the wifi connection to my laptop. The wifi itself worked well as we connected all 3 phones, and an ipad with no problem, but I needed the owner's permission to speak with the wifi company to set up my laptop, only for Sykes to reply that the owner had stated that no-one else had had this problem, basically saying 'Tough - get on with it!' Not what I was expecting to hear. As I could not connect in order to attend to some urgent work we had to come home a day early. Overall not happy and feeling let down.
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Ann - Verified booking
Finch 59 is a lovely lodge with quality fixtures & fittings.
It is on a nice pitch over looking an attractive central grassed area. This lodge was previously on pitch 15 across the road next to the trees & is now on a raised pitch 59 - hopefully this resolves other guests confusion. There isn't a number on the lodge but can be easily found by following the numbers on adjacent lodges plus its grey not white. Finch 59 is on your right. Finch 15 is on the left. During our stay I reported a few maintenence issue that were not detrimental to our stay but if not reported the lodge will deteriate. 1. Washing machine comes on but does not fill with water assume door not activating machine due to being integrated. 2. Living room door, twin bedroom door & patio door need adjusting. 3. Key box difficult to close & catches your fingers. 4. Some gutters leaking. Flooding - Pitch 15 & surrounding lodges under water due to severe weather - so yes it does flood in this area. All issues reported to Sykes via telephone & Whatsapps. However this is not a complaint as the lodge is lovely & the park has many facilities. Would stay again in the future.
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Mrs Cherry Hudson - Verified booking
Acorn Cottage was lovely, the owners were amazing. It was clean and tidy and comfortable and in a great location. The reason I would not recommend your site is purely down to the fact that I used your filters to have an enclosed garden. When I arrived there was no garden at all. As I was travelling with a pup this was very disappointing as the main reason I booked this was because I needed a safe space for the pup. We were situated opposite a working farm so I was constantly worrying in case pup ran out and indeed shot by the farmer as is his right to do so. I re-read the advert of this property on your site and it also mentions plans to have a patio area with furniture at Acorn Cottage, which it did not. The property faces directly onto the driveway so there would be no space at all for any such patio area. Overall, I have no complaints with the property expect if I had known it did not have an enclosed garden I would never have booked it. The owners were fantastic and I would recommend the property to anyone, but not through your website unfortunately.
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Mrs Yates - Verified booking
We are very grateful that the owners of this property came to our rescue at the last minute, when our original holiday cottage booking was unsuitable. On arrival at Phoenix Drive, there was ample parking for our car, and the house was very clean and well presented. We found a downstairs toilet, a main bathroom, and an en-suite, which was just perfect for our needs. The kitchen was well equipped, and there was a welcome pack waiting for us. The lounge and dining area was nicely decorated and furnished. Upstairs, the bedrooms were well presented, and the beds were very comfortable. The small garden with a lawned area was perfect for our dog. The house is on a quiet housing estate, a short drive away from a large Lidl, which is handy for a quick food shop. Phoenix Drive is a great place to stay and a perfect base for exploring Scarborough and other attractions in Yorkshire. We would definitely recommend this property.
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Kerry - Verified booking
Finch 59 is a beautiful, very well equiped , super comfortable caravan with excellent facilities.
Everything you need for a fab holiday. It is a perfect base for exploring the East Coast, with great facilities on site too. It is situated in a quiet area of the site, which we loved. Lots of Information left by the owners, and a few essentials, eg wash up liquid and kitchen roll. The caravan was very clean, the only slight niggle id being really picky was the cooker hob hadn't been cleaned properly and there was black dog hair on the front corners of both settees. There was also a damaged cupboard door and one of the fridge shelves had been broken. We would have thought the cleaning company would have picked up on them, and left us a note, saying they were aware. We're sure the owners pay alot of money to have it cleaned. We phoned Sykes to report, and they contacted the owners who arranged to sort the next day. This was excellent service, and didn't cause us a problem. We would highly recommend staying at Finch 59.
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