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per nightKalvert - Verified booking
Overall a pleasant stay.
The positives were a nice location, quiet and relaxing. The lodge was a great size and had all the basic items you could want for a mini break. The check in process was very easy and we liked the fact there was no reception and you just get the keys yourself. Parking was next to the lodge and space for two cars. On entering the lodge it was bright and spacious, modern and very inviting. Lovely welcome bottle of wine and chocolates was a lovely gesture! There was tea, coffee and milk also provided which was thoughtful. Plenty of space for the two of us, the hot tub was lovely and warm and a welcome thing after a long day of walking, not as private as we had hoped as a little exposed as the lodge is by the entrance to the site, some more fencing would solve that in full. Two bathrooms was a bonus, both with showers so made getting ready a bit quicker and easier not waiting for one person to shower first - the shower heads were not the best so donât expect a rain shower experience! But certainly the water was hot and did the job! Heated towel rails were a nice touch as was the shampoo/shower gel provided! Some points that were not so positive however were: One of the double door cupboards had loose screw/hinges by the oven, as soon as we opened it, it fell off. Managed to put it back together and we took photos when we checked in. It would have been nice to have been able to email the issues to the property team, but no email just a number to call but with limited mobile signal was difficult to connect, and this couldnât be reported via the Sykes App either. There is an internet service free in the lodge with WiFI but this was very slow at times which whilst not a dealbreaker did make for watching movies/Netflix in the evening annoying as the films kept constantly buffering (even on low quality setting) which was a little frustrating. The same applies to Amazon Prime and any on demand service. WiFI was very slow when trying to use internet and email as well. At one point it just stopped working despite rebooting the router. Mobile signal hit and miss, so just be aware itâs a poor signal area I think in general. The housekeepers could do with cleaning under the sofas, there was loads of dust and hair on the floor, the same on the rug - your socks were covered within seconds of walking on it which with a decent hoover shouldnât be the case! I fully appreciate this lodge is pet friendly and we took our 2 year old cockerspaniel with us but a little more attention to this cleaning could easily be achieved. There were a lot of marks on the white walls, scrapes and marks which again just need a tidy up, the same with cobwebs on the higher glass windows. Just this little attention to detail and it could be a 5* product! It didnât detract from our enjoyment but is just feedback. Kitchen storage space is limited for food as there is one big cupboard that is useless due to being built under a beam so it canât open - again not a major issue but meant that you couldnât use the biggest cupboard for food storage. Cutlery was an issue, 3 forks and 4 knives/spoons was annoying, perhaps another set could be supplied? The main bedroom mattress was very firm, I know this is personal preference but it did hamper a good nights sleep. There is the room also to provide a king size bed rather than a double. In this day and age most people have king size beds now, but again personal preference. Linen was comfy, fresh and clean. Towels a little on the small side so if you love a bath sheet then I suggest you take your own with you! Overall it was a nice break for 4 days, we would most likely go back again in the not to distant future.
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Rachel - Verified booking
The property looked beautiful and was very clean and warm.
There were plenty of towels., cutlery and crockery. The lodge was in need of some maintenance - small job which would have made a big difference such an the kitchen a leaking tap and the tap itself had a bit missing making it difficult to tighten. The kitchen lighting had bulbs out, including the extractor fan. As we went in autumn and these were the only lights over the kitchen area, it made cooking tricky as the lights available were dim. One cupboard can't be used as it has been fitted under a beam and opens upwards, so it looks great but is useless, which left very little storage space. The utility was really useful but I made the mistake of storing bulky bread items in there and the heat from the oven on the back of the wall meant everything went hard! Frustratingly when we arrived the toilet roll left in the bathroom was almost empty - about 10 sheets lefts, and the spare was only half full, so the first job was a trip to the shop to buy some! The site itself was small and quiet, although something really needs to be done about the area around the only bins, we had to plough through thick mud just to dispose of our black bin bag and unfortunately there was more than one occasion of someone completely slipping over! So I would advise anyone going this time of year to pack wellies and a couple of spare outfits if you intend on having any rubbish! The furniture looks lovely but it is all value products (likely ikea) which can be come uncomfortable after a while, but there were plenty of cushions throws etc. The cottage is dog friendly but there is no hoover, so by the end of our stay there was a lot of hair on the rug etc that we had no way of cleaning. The hot tub was lovely - if there was any maintenance during our stay they must have been very quiet and discreet as we didn't hear them once! We did really enjoy our stay, and given the price we paid we weren't bothered about the issues listed above, but just wanted to note them for future improvements!
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James - Verified booking
Overall the cabin was nice, very clean on the inside and comfortable.
It was a great base to visit local attractions. A few things to note though: The location unfortunately is a building site, there is a lot of dust kicked up over all of the outside space. This is probably the reason why none of the advertised wildlife was apparent. Advertises a jacuzzi bath, which it does have, but the immersion tank isn't large enough to fill it so after the tank depleats you have room temperature water. The fridge didn't shut properly, we didn't realise until a couple of days in that everything at the front of the fridge was warm and spoiled. We had to throw away a fair amount of food. We called the number for the maintenance team but due to signal couldn't get through. Eventually texts got through and they came to look as well as replace some lightbulbs that were missing, although they didn't change all of them and one was not able to be fixed as the fitting was broken. They adjusted the door on the built in fridge but it was still not ideal. They said they would be back and would text us before coming but we got no further contaxt. Luckily we used our camping fridge for the remainder of our trip and repurchased the spoiler items at our own cost. The WiFi isn't suitable for much more than sending text based messages. It is a remote location but should be mentioned when it states WiFi that it's not suitable for watching videos or even sending pictures. Being rural there are suspect smells at times, we counted at least 8 air fresheners plugged in in the cabin and there were countless more in draws etc.
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Marah - Verified booking
The smell was so strong when entered the lovely cottage and took very long to go or get used to it.
.. We filled the Jacuzzi thinking to enjoy it but insects started to creep out of the pipes on sides !! spiders and their webs in cupboard , the oven didn't work for a cozy night meal and when we called for help to the person who we have a number and asked him about the oven in very gentle way , I greeted him by saying Good evening , he stayed silent, I replied can you hear me, he said yes I can hear you !!! , he said he is responsible for just about the booking he tried to help although was defending the owner not sure why ? or how ? as he said same happened last week with other customers , after trying several times it worked so we thought to let him know and once he picked up the phone he started shouting loudly: "I'm calling her Now , I'm calling her Noww" ... before even listened to what I was going to tell him, my phone was on loud speaker , and all the family heard him how loud he was unnecessarily, they were all shocked of this attitude ...so really we need to put a complain about all that . Also there was a paper with numbers to contact in the cottage if we need anything , and as some of the cupboards were looked we wanted to inform them , so I called and a lady answered , when I greeted her and told her what the issue is ,, she said send me message I can't hear you without saying sorry or Bye ... So that was bad communication skills in tourist area .
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Pamela - Verified booking
We were all absolutely thrilled with the lodge as soon as we saw it.
It is beautifully furnished throughout, with a very comfortable, large sitting room/dining area. The kitchen is very well fitted out with fridge, freezer, dish-washer, microwave oven, double oven and the washing machine in the hall cupboard. All the utensils and kitchen ware were first class too. The four bedrooms were very comfortable and it was very useful having three bathrooms. The lodge is in a great spot within the park, with three other privately owned lodges, close to the hotel and the park facilities. The pool was very popular and used every day, even on the days we went to Mablethorpe beach.. We hired bikes and everyone loved the forest laser game. There are other facilities on site which we didn`t get chance to try. There were some good walks in the forest and we walked to the next pretty village across the golf course for lunch one day We also ate at the hotel one evening. The area is known as an AONB and we all thought it deserved that. We shopped in the pretty nearby town of Louth and spent a few days at Mablethorpe with it`s beautiful beach although we didn`t like the town. We had a super holiday in the lodge and plan to return one day. The owners contacted me before our holiday and when we arrived, to make sure we were happy with everything. They very kindly left us a Louth Plum cake and a much appreciated bottle of fizz in the fridge..
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