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per nightRichard - Verified booking
So I wish I could include photos here as you would never stay in this cottage and unlikely to stay in a Sykes accommodation again.
You needed a 4x4 to travel up the drive my car bottomed out several times with the potholes. Outside lights not working couldnât see a thing, slippery decking slope couldnât see key safe ridiculous. First initial impressions when entering were very positive, nice space and well laid out.and a welcome food pack Then⦠handle on the kitchen cupboard fell off, I noticed the floor kick board was kicked in. So the en-suite bathroom, the toilet was dirty,, I mean black stains and residue on the toilet seat, there was mould all over shower tray, water would not drain and after inspection found full of hair, shower glass filthy, shower extractor fan seemed poor under inspection clogged with dust. Main bathroom, the bath panel was kicked in, skirting rotted with damp, chrome filthy. Bedroom 3 with two singles, we used a cot, but both beds had broken slats so fell through when sat on them to dress the baby. I have phots of all this. Asked owner for assistance with outside lighting as it was dangerous his comment still on my phone was, âwe had the opposite our lights on all nightâ,not what I wanted to hear. He came round and asked if all good with the property, it was New Yearâs Eve and rather than cause a scene as I was so angry and upset and not in the best of moods and my partner didnât want me to have a confrontation with him so I said all Ok, I wish I had shown him round Iâm sure he would not have believed his eyes. Contacted Sykes sent them the photos, thought there might be compensation, a written apology. What a jokeâ¦â¦â¦ i
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David - Verified booking
Superb location, well positioned for the east coast of Yorkshire.
Close to Pickering. Very nice pub in the beautiful village of Cropton about 10 minutes walk. The Lodge itself is very clean and spacious in a very quiet but due to the trees dark location. Bedrooms are big enough but the double beds are too small for me and my wife but a King size would probably be too big for the rooms. Bed was hard and my wife found it very uncomfortable. Adequate wardrobe space. Bathroom is a wet room which is ok but took some clearing up after a shower as the water always escapes. The shower head clamp does not fit which needed some modification with a sponge cloth to make it useable. The Kitchen was very well equipped with Dish washer, good oven, and plenty of utensils. No washing machine which was disappointing. Lounge kitchen diner was very spacious and the furniture in very good order. All in all a pleasant stay but due to beds would not use again.
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Delia - Verified booking
Lovely clean lodge, with good quality funiture and equipment.
Great welcome pack including a bottle of wine which was much appreciated, as were some wonderful fresh raspberries delivered on arrival. The two bathrooms were ideal for us as a family of adults, lashings of lovely hot water, so all could shower and bath as required. Lots of magazines and games for use if the weather wasn't good. Very well eqipped with washing mashine, dishwasher, microwave, smart TV and Wi Fi, although it would have been useful to have some instructions on how to use the equipment, the cooker took me some time to work out how to use it as I have never used an electric cooker. We had a very comfortable stay, which was excellent value for the facilities on offer. The beds were a little too soft for us as we like a firm mattress, but that is a personal preference. We would happily book a stay here again.
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David - Verified booking
Disaster from arriving.
Key safe wouldn't open, had to fetch maintenance to get us in. Main bed mattress was stained and grubby, toilet seat loose, 2 cupboard panels cracked, food left in fridge and freezer and main television had a life of its own eg not switching on, then when on not changing channels, reported this 2 or 3 times and maintenance came to sort it, but still the same. All these been reported before, nothing done. Also net curtains across patio doors ripped in places and roughly sown in others, there was also a pile of external cushions and parasol stacked in corner of lounge. The last 2 complaints not previously reported. It may seem I am nitpicking but we have been 3 times in last 2 years to this lodge and given glowing reviews but not this time. Left early and will not be returning.
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Alexandria - Verified booking
We use "Syskes" a lot and were looking forward to this one but, it was very disappointing.
The exterior of the (Caravan) Chalet was discoloured and grubby in places. Rhones needed cleared. Living Room only had a settee and one Arm Chair (not the one on the photo) for 6! We never used the dining table choosing to eat out. The on- suite toilet floor was dirty around the edges. Clearly, the owners leave some of there own "things" in the Van and under all of the beds which made it very difficult for us to store cases etc. When we stripped the beds we found that the quilt had a large stain on it. Only room for one car! (6 Berth van). Not VFM for this Van Im afraid and we have hired many! Food left in Fridge! Oven dirty. Not the best for Rodley Pines im afraid. Comfort and cleaning failed miserably. Wouldnt recomend adults in the smaller rooms as beds were quite short.
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