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per nightJune - Verified booking
Weren't told that the swimming pool was unavailable until we got there.
We tried to fire up the hot tub and followed the instructions. We were told that it took 30 minutes to heat up, we checked after 30,45 and 1 hour but the water was stone cold. This basically meant sitting watching TV for 2 days which we could do at home, we decided to head home and the co owner agreed to refund us £200. We were advised that his wife would contact us to arrange this later that day, no one phoned, I called back the following day and spoke to her son who said he would get his mother to call us we are still waiting. We were contacted by Sykes who said the refund had been removed and we could have 2 nights free, given that the owner didn't have the courtesy to call us we rejected their offer. Sykes basically stated that there was nothing else they would do and when I requested their CEO email address again I didn't get the courtesy of a response. Wouldn't use them again and will ensure that none of my family and friends do either. Case of we have your money and don't care. Can I also point out that the swimming pool is still showing as available on Sykes site- False advertising.
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Kersty - Verified booking
We had a beautiful stay, it's so quiet and surrounded by stunning views.
The carriage has everything you could possibly need and is so cozy and barely needs heating. The hot tub is fairly simple to get going and stays nice and hot for hours. The hosts are lovely people and when they saw us would ask if everything is OK and if we needed anything. You have access to all the amenities of the caravan park and access to the pool. There's a field of cow right next to the carriage who are very friendly and like to come for a look especially when your sat outside. Again we loved it and will be back again.
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Louise - Verified booking
We had an amazing stay at the greenacres carriage.
The lodge had everything we needed for a comfortable stay. I particularly liked all of the little touches such as shampoo, milk, juice, plenty of towels etc. The location was beautiful with stunning views and daily visits from the cows. The hot tub was perfect! We also made good use of the facilities on site. We used the childrenâs play parks and the swimming pool which was clean with excellent changing facilities. Would highly recommended visiting this gem!
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Ashley - Verified booking
The lodge had everything we could possibly need!
Beautiful views, lots of privacy and excellent facilities. Thank you Vi for the best stay! We stayed over valentines and Vi went the extra mile to make sure our stay was special. We were always well stocked up with wood for the hot tub, plenty of towels/blankets, the little details with chocolates and Prosecco upon arrival was very thoughtful and very much appreciated. Would not hesitate to book again!
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Mr & Mrs Fellows - Verified booking
Tweed Hideaway is a lovely property, set in a very tranquil setting, where the height of excitement are the swallows swooping and hares foraging around the lodge. The Lodge interior has been well thought out, and maximises the available space. Kelso, the nearest town is only 5 minutes drive with a great selection of shops and services. Would thoroughly recommend.
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