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per nightFreya - Verified booking
Good points: Well equipped, spacious, great location, onsite parking.
Not so good points: Toilets and bathrooms were generally not clean on arrival. The baths had not been wiped around and the loos had not been properly cleaned (under the seats, rims etc) we contacted Tracy and she came in the next morning and cleaned them, she apologised profusely. However the baths were still not done after this was rectified. One ensuite the shower couldn't be used due to the fan being broken so dirty water streaks were all down the walls. We didn't expect to have to strip beds before we left, prior warning at the time of booking would have been appreciated for this, as leaving early morning for a long drive home was marred by stripping all the beds which to be frank should be included in the housekeeping when you pay a premium for a nice property and get away from household chores in holiday. The pub deliveries were very noisy in the early hours most days including the bottle emptying at 5.30am which wasn't great. The TV channels were a little sporadic but we managed to watch most of Wimbledon! Generally we had a lovely stay in the house. Would we visit again to the same property? unfortunately not, house keeping issues I'm afraid put us off and the noise from the pub deliveries were frustrating as we like to go away to not have to be woken at the crack of dawn and/or to be stripping beds and cleaning our loos!
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Freya - Verified booking
Good points: Well equipped, spacious, great location, onsite parking.
Not so good points: Toilets and bathrooms were generally not clean on arrival. The baths had not been wiped around and the loos had not been properly cleaned (under the seats, rims etc) we contacted Tracy and she came in the next morning and cleaned them, she apologised profusely. However the baths were still not done after this was rectified. One ensuite the shower couldn't be used due to the fan being broken so dirty water streaks were all down the walls. We didn't expect to have to strip beds before we left, prior warning at the time of booking would have been appreciated for this, as leaving early morning for a long drive home was marred by stripping all the beds which to be frank should be included in the housekeeping when you pay a premium for a nice property and get away from household chores in holiday. The pub deliveries were very noisy in the early hours most days including the bottle emptying at 5.30am which wasn't great. The TV channels were a little sporadic but we managed to watch most of Wimbledon! Generally we had a lovely stay in the house. Would we visit again to the same property? unfortunately not, house keeping issues I'm afraid put us off and the noise from the pub deliveries were frustrating as we like to go away to not have to be woken at the crack of dawn and/or to be stripping beds and cleaning our loos!
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Kate - Verified booking
Hi, we loved the property and garden - absolutely fabulous.
What stopped me giving it a 5 was: - lack of reading lights by bed in bedroom(s). - lack of champagne glasses - sounds a very small things but this week was a big celebration and a holiday home of this standing usually has champagne glasses. I presume they had been broken by previous guests and not replaced as i think there were 2 only. - lack of comfortable seating in conservatory. This area is such a lovely part of the house, especially with the long (and often damp) evenings. It seems such a waste that there is nowhere really comfortable to sit where a family/friends can chat. The desk is just cumbersome and quite obviously put there as there's' nowhere else for it to go. The seats at the dining table are too uncomfortable to hang around on for too long on. I imagine in winter the original living room with a fire is cosy and comfy but when there is light it's so lovely to take advantage of it. -also lack of comfy seating outside. It would be really easy to have some comfortable garden chairs for example
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Kate - Verified booking
Hi, we loved the property and garden - absolutely fabulous.
What stopped me giving it a 5 was: - lack of reading lights by bed in bedroom(s). - lack of champagne glasses - sounds a very small things but this week was a big celebration and a holiday home of this standing usually has champagne glasses. I presume they had been broken by previous guests and not replaced as i think there were 2 only. - lack of comfortable seating in conservatory. This area is such a lovely part of the house, especially with the long (and often damp) evenings. It seems such a waste that there is nowhere really comfortable to sit where a family/friends can chat. The desk is just cumbersome and quite obviously put there as there's' nowhere else for it to go. The seats at the dining table are too uncomfortable to hang around on for too long on. I imagine in winter the original living room with a fire is cosy and comfy but when there is light it's so lovely to take advantage of it. -also lack of comfy seating outside. It would be really easy to have some comfortable garden chairs for example
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Susie - Verified booking
Very lovely holiday cottage, convenient for walking the local area and into Grasmere village.
The house was warm and comfortable and very clean. A couple of notable omissions were a coffee machine and a steamer set which would have been nice to have and there was not a lot of cutlery so we had to keep washing it up rather then using the dishwasher. We were told there would be a starter set of logs for the fire but there wasn't. The internet was down during our stay which was annoying especially as it was Christmas and we were looking forward to watching some movies and the tv's require internet. There is no satellite, cabe or terrestial tv as a backup if the internet fails. 3G is available so long as you have plenty of data but we didn't so couldn't use the tv's in the bedroom. The owner, was helpful in sending someone round with some dvd's for us to watch but Sykes Cottages and Lakelovers were useless and never called us back or responded in any way. Overall I would recommend this cottage as a great place to stay but maybe not during bank holidays when everything is closed.
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