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per nightNick - Verified booking
We had a nice stay here overall but we did leave a day early.
. The owner left our children Easter eggs and decorated the room with bunting as it was Easter.. Which was really kind. The house is decorated and equipped to a very high standard with everything you need. The area is nice with plenty of pubs but you need to be aware of the opening times for food. Whilst we was there not much was open on the days that we went out. We couldnât go out much because of the weather being so bad. The Indian takeaway is very very expensive and isnât nice food, the Chinese takeaway is cheap and isnât nice food, but thatâs our own preference. If you fancy a takeaway make sure you know the opening and closing times as we wanted a pizza around 9pm and the pizza/kebab shop had already closed. The chippy was nice and the pubs also serve nice home cooked meals. The sweet shop is also worth a visit. As someone else stated in their review there is nowhere to sit whilst using a mirror, no plugs near a mirror either. The road outside is very busy which wouldnât bother some people but this disrupted sleep every night for us. We donât own a dog and we did see that the holiday home accepted well behaved dogs. Unfortunately we could smell dogs especially in the living area from the cushions and rug. Iâm sure this wouldnât bother everyone but for us as we donât own a dog the smell just lingered but this will happen when dogs are allowed in the property. Also dog hairs were on the downstairs bed were someone has let their dog sleep in the bed which we personally think shouldnât be allowed as people who donât own dogs donât want to sleep in a bed with dog hairs. The upstairs bathroom was really hot like a sauna and we couldnât figure out how to turn off the two radiators so we kept the door closed all the time due to the heat being unbearable. The hot tub was lovely, our children enjoyed going in every day and itâs a good size! We did however have maintenance messaging us early morning regarding the hot tub to come and clean it etc⦠We have stayed at many holiday homes and this work is usually done without disturbing the guests. Then on another occasion they wanted to come round and put up a curtain pole which we think should have been sorted before or after us leaving the property. We decided to pack our things Thursday night and leave a day early as we felt uncomfortable and unsettled.
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Amber - Verified booking
Had a lovely week's stay in the cottage.
The house is decorated to a high standard, it is larger than it appears in the photos and the winding staircase gives it so much character. Thank you for the shortbread on arrival they went down a treat. The sofa in the living room was so comfortable, it was difficult to get up after. The hot tub is very large, and could easily fit up to six people in it. The town of Moffat, while small has lots to do, it has plenty of cafes and pubs. There is an outlet shop 5 minutes away from the cottage with a lovely cafe, but be warned you can buy some stuff cheaper in other shops in the town. The toffee shop is also worth a visit to try some Irn Bru fudge. Some things to note about the cottage, it is located on a main road, so could be quite noisy with HGV's passing in the night. Parking is located on the street, but we never had an issue parking outside the cottage. A dressing table would be useful in the house as there was nowhere to do my hair and makeup and a hairdryer would also be useful. A guest book would be appreciated as I enjoy reading other people's recommendations of places to visit. In the information booklet it says you can connect your phone to the TV speakers in the room, however, when we attempted this the TV froze. When we contacted the owner asking how to resolve this, we were told not to connect our phone to the TV, so this needs amending in the information book as it is misleading. After leaving the property we were contacted by Sykes to say we would need to pay an extra fee for additional cleaning to the hot tub. This was surprising as we were present as the hot tub was refilled, and there didn't seem to be an issue. After 5 days we received another message from Sykes to say the matter had been closed with no information provided. This caused unnecessary stress and put a negative end to an otherwise enjoyable holiday.
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Nicola - Verified booking
Just returned from a week at the cottage .
The cottage is furnished and decorated to a high standard, the owners have certainly gone the extra mile to provide the wow factor. Upon arrival it was spotless clean and very welcoming. The cottage has everything that you could possibly need the owners have listened to the previous guests requests and provided requested items ie mirror and hairdryer. The outside courtyard was great for our 2 dogs fully enclosed so no worries with let them out. Hot tub was great especially after a day of walking. Meg the owner was on hand to answer questions we had on the first day. The cottage is located on a busy road but we had no issues with sleeping during the night. We were able to park right outside the cottage all week except Saturday when we had gone out in the car and returned to find the park spaces full but we found a spot across the road. Location is great Black Bull pub right on the doorstep we had food there a couple of times was really good. Lots of other places for food and drink in the village. Overall a great cottage and would definitely return if we go back to Moffat
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Deb - Verified booking
We loved the cottage and its remote situation.
The directions were clear and after a long journey travelling over two days from Southern England this was much appreciated! The whole place was clean and tidy - I hope we left it as we found it. We also appreciated the little welcome pack of basics - the scones especially! We loved the village and the walk to the harbour - we had a meal at the pub one evening with our family who live nearby and sat outside watching the sun go down - lovely! The walk to the headland is beautiful and allowed our dog a bit of "off lead" time. They had seen dolphins out in the bay the previous week so we were very disappointed not to make a sighting and teased them that they had "bigged up" the place too much!! In fact we had a wonderful holiday - the local villages were nice, we visited two botanical gardens on the peninsula. And the weather was perfect too. It was just sad that we had to cut our stay short because of commitments at home. We intend to return to visit my cousin again and would stay in the cottage another time if its available. Thank you
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Barry - Verified booking
Beautiful remote location if you want to unwind.
However the cottage is very dated and in need of some modernisation and a deep clean. When we arrived there was no key in the safe as promised so after driving over 200 miles we had to phone the owner and wait for the cleaner to bring the keys. After sitting on the drive for an hour we eventually had access to the property which was cold as the heating had been switched off found several unacceptable issues including dirty bedding ( paw prints and dog hairs on pillows and bedding). Dog poo on the garden, overturned garden furniture, mucky streaks on patio doors, cobwebs hanging in lounge, sofa spring broke, black mould on shower curtain and in cupboards, drawers in wardrobe that could not be opened and conservatory furniture in desperate need of a deep clean. It would appear issues have been raised or logged by previous guests but not acted upon. First time we have ever been disappointed with a Sykes cottage holiday.
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