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per nightJacki - Verified booking
We have stayed at Honicombe Manor previously in number 51 and we had had lovely stays so we were looking forward to another.
Due to now being a larger party, we chose a larger property, this time being number 58 and we unfortunately felt our stay was not up to standards on many accounts which we are sad to say, took the shine off our holiday. Firstly, when we arrived, it was clear that the standards of cleanliness weren't up to what we would expect, or had from previous stays. Whilst it was clear the bare minimum had been done, other aspects had been left such as windowsills covered in dead flies, very dusty and sticky skirting boards and damp/mould signs on the bedroom ceilings. We overlooked this and settled in but as our two weeks went on, the difficulties we encountered Just seemed to mount up. We had a young child with us so were glad of the addition of the stair gate at the top of the stairs, however this was not securely fitted to the wall, making using it even more of a danger than not having it there at all, its clear its been attempted to be fixed in the past but has left gaping holes in the wall behind where it has ripped out of the wall. Furthermore, the balcony felt highly unsafe, there was an obvious slope downwards to it as you walk out and 3 of the slats in the balcony railings moved from side to side, not secured in which was another concern as we had a small child in our party. The hot tub, which is one of the highlights of the lodges we book at honicombe, unfortunately was clearly tired and many of the jets weren't working. The tired feel was obvious in the rest of the house where the freezer moved away from the units as you opened the door, towels provided (which is a bonus) were very hard and rough and one of the bedroom doors was hard to open and close. The lodge is advertised with two showers which we feel is important where the lodge can take up to 8 guests. That said however, the shower unit itself leaked and flooded the floor within seconds making it unusable and so we were restricted to sharing just the one shower. On inspection, it would only take a bit of silicone to fix the issue, and this issue (amongst others) have been mentioned many months prior so it was really disheartening to see this hadn't been bothered to be looked at. The shower was only used once as we noted it flooded, we cleaned it up and left it but then a week later noticed that this had then caused fungi to grow inside the house from the edge of the shower on the floor. The Internet was extremely slow but was changed half way through our stay which we were delighted about giving us a good connection. That said however, two days before our departure it then stopped working all together giving us nothing at all. Also, due to us staying for two weeks, the maids attended half way through our stay which whilst a nice touch, we had had no notice of this and were out at the time so we're unnerved to find that they had been in around all of our belongings without being made aware. Lastly, on previous visits, we had loved the manor pub, for the food and entertainment, frequenting it often during our stays. However we were gutted to find out that the entertainment was no longer on, the games room removed, the darts boards closed off entirely and food serving times restricted or closed entirely. It didn't have the same lively feel as it used to.
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Mrs Nurhakli - Verified booking
We had a lovely holiday at Halcyon Days property. The bedrooms and beds were extremely comfortable, the showers were perfect and cleaned well. The kitchen was well stocked and had everything we needed. We did bring additional washing machine/dishwasher tablets, washing up liquid/disinfectant spray, toilet gel, bleach and spray as we used these everyday. We couldn’t make the dryer work but used these hanging rail on the balcony instead. The jacuzzi was fab and really enjoyed it. There were board games at the property to keep everyone entertained, which was a bonus. We booked this property because it had access to the Retallack Resorts indoor swimming pools free of charge (just got to call the resort and pre-book slots) with access to gym, sauna and steam room. We didn’t use the gym but the sauna wasn’t working when we got there which was a shame. There’s also entertainment that included at Retallack when booking this property for children and adults also a small playground/game room at the resort. The restaurant is terrible (the service was bad and it took 1.5 hours to get our food.) so remember to do a shop at the supermarket or have it scheduled for delivery to the property prior to coming. We regretted not doing this because everything was far away and we couldn’t get food delivery. Negatives: We had some minor hiccups at the property as the kettle was old, the barbecue wasn’t cleaned, the property is dog friendly so it didn’t match my cleanliness standards and vacuum wasn’t usable but aside from that we had a lovely stay. Rate 4/5 in spite of the negatives as we enjoyed our stay.
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Jamie - Verified booking
From the moment we arrived this holiday was nothing short of amazing.
Warm welcome from Nathan and family and some nice touches with bottle of prosecco in the lodge. As for the lodge. It was AMAZING. So spacious and comfortable. We could still smell the newness of it. It has been decorated to a very high standard and the fixtures, fittings and equipment are all great quality. We had five adults and a twelve year old in the lodge and my in-laws were in the next lodge but when all seven were in ours there was still plenty of room to sit and eat. The Bluetooth speakers in the ceiling were a great touch and great quality. Beds are very big and more than comfortable. Plenty of storage as well for clothes and cases etc. Space on the drive for two vehicles. Hot tub. What can I say? We were in it until midnight on a couple of occasions. Lovely! Outdoor furniture very comfortable. Great views from the decking of the nearby hills. Site very quiet indeed which is what we wanted hence this being our second visit to this site. Location is also great. Absolutely no more than twenty minutes drive from numerours beautiful beaches and restaurants/pubs. Almost in the middle of Cornwall so nothing was too far away. Lands end was only a one hour drive. I wouldn't hesitate to recommend this lodge and site. We are already looking at booking again for 2021. Thanks for a great week. Shame about the rain but it didn't stop us having a great time.
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Mr Lewis - Verified booking
We booked this house which looked ideal for our family holiday use. The site and location are superb for a family beach recreation getaway. SADLY the property Halcyon Days was certainly not as expected for the cost of the weeks rental. The property once we actually got inside .. (cleaners were late and very poor) was filthy Dogs hair dust cobwebs everywhere and absolutely no cleaning agents available. We went to the site shop bought bleach bin bags and cloths. Spent our first hour cleaning ! When we went to use the jacuzzi the patio slabs around it were loose very dangerous. The BBQ had been used and left with food in it Each balcony its furniture needed cleaning as did the patio furniture. We were contacted a few days before departure explaining the lakeside view and access was fenced off. No reason or explanation offered even after asking ? We still have no idea ? The grass area outside the patio area wasn’t cut as nothing can get in due to the Harris fencing ! As a family away celebrating a significant birthday we were desperately disappointed with the state of what should be a great house for vacation. It is neglected and in need of serious renovation especially in the communal areas. I’d recommend the site there are plenty of other houses lodges but avoid “Halcyon Days” until the faults are put right.
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Aimee - Verified booking
The lodge was lovely however, a little outdated and could of done with a lick of paint and some furniture updating.
The bed in the double room was extremely uncomfortable and made it difficult to sleep at night. The facilities in the kitchen were good, we had everything we needed when we arrived, this made cooking very easy while we stayed. During our stay (on Wednesday) an engineer had to come in and change the router for the WiFi. We didnât have any WiFi until the Wednesday which meant we couldnât search the internet for things to do locally. There was no signal at all until the Wednesday when it was replaced. It would have been beneficial to have had this done when the lodge is unoccupied as this disrupted our stay. The hot tub was amazing and we spent pretty much all week in there, the only downside was that the water was being emptied around 9am when we werenât due to check out until 10am. The on sight facilities were okay however the pool side changing is unacceptable and we had to leave the pool in our wet swimming costumes, in towels due to the lack of facilities to change. Overall, lovely, quiet and peaceful location and the owners of the lodge were very helpful during our stay. They communicated with us before we arrived and weâre on hand when we needed them. Just a few things that let the lodge down but with a bit of care and attention it would be perfect.
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