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per nightJohn - Verified booking
We were extremely pleased that Sykes were able to work with the property manager/owner to address a few concerns we had, prior to our stay, based on the feedback from previous customers.
These related to the seating (a beautiful new sofa was delivered just before our start date), cleanliness (which was addressed) and a fuel alarm issue (the reasons for which were investigated and explained to us as an isolated incident). So well done to all concerned for resolving these concerns prior to our holiday. The one thing I need to mention (not a complaint but it needs addressing soon) is that there were signs of some water ingression in one of the upstairs en-suites (the one with the glass roof). The ceiling above the door is black in parts and there's some flaking paint. It only rained properly once during our stay but some water came through the ceiling and puddled on the floor, so we put a bucket and towel underneath to catch the drips. The grout in the floor tiles looks like it has been previously washed away in the affected area, which means the water would have seeped under the floor tiles and (possibly) through to the downstairs en-suite if it had rained persistently (and if we hadn't been in the house at the time and spotted it). I can't see any previous published reports of this issue amongst the customer feedback, so I don't know whether the owner knows about it. But I would hope that the property management company has spotted it because the signs are so obvious (whether its raining at the time or not). Maybe the work has already been scheduled, but in that case customers should be forewarned and know what to do if it rains. We hope the property manager/owner will rectify this problem soon, before it turns into a much bigger issue. This didn't really impact our holiday though, other than during the 2 minutes it took us to find the bucket, so we've given the holiday full marks anyway because of the numerous positive aspects - the location, the stunning property itself and the breath-taking views which we were particularly sad to leave behind (the welcome pack was a very nice surprise too). Overall, many thanks for a great holiday that my family will never forget.
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Allen - Verified booking
We had a great week staying at Gillside as a base for exploring the Lake District.
There was only a few issues that prevented it being excellent. It hadnât been cleaned to a high enough standard for us. When we arrived the rubbish was piled around the full bin outside. It was never collected during our stay. When I enquired I was told this was because the council couldnât access the property as the road was closed?! The washing machine, tumble dryer and dishwasher filters hadnât been cleaned out before we used them. There were cupboards and floors that had residual crumbs/mess. When we arrived on the Saturday there was a note to tell us not to use one of the ensuite showers because it was leaking into the room below, which was visible. We had to leave the key in the key safe if we went out to allow a plumber access. He came on the Monday while we were out and it looked like he had resealed the shower tray. The note was still there with no update, so we had to ring to see whether we could use the shower next day or not. We could and there was no further issues. We also had an unexpected visit from another plumber who wanted to inspect the mould in a different bathroom as he had fitted the bathroom. He took photos and left. There was a lack of space in all the bedrooms but we managed. On the plus side, the view from the property was spectacular and the kitchen was well stocked with cutlery, crockery and equipment to make meals. The broken sofa that had been mentioned in previous reviews had been replaced, so we had plenty of seats to sit on. The beds were comfortable and the underfloor heating worked although we couldnât figure out how to change the actual time on the individual controls. The gardens were in full bloom and obviously well looked after.
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Ian - Verified booking
"Barn Roost" is set in the tiny hamlet of Ruthwaite, situated on the northern edge of the Lake District, and about ten miles from Keswick.
If you're looking for a place to relax and chill out, this is it. During our week's stay the only sounds we heard (apart from a spot of DIY!) were the birds, which included some chickens roaming freely around the half dozen properties in Ruthwaite. The cottage is perfect for a couple, or a family with two children. Fixtures and appliances are of a high standard and the cottage is simply but tastefully decorated. All necessary instructions are clear and easy to follow, including the current Covid 19 regulations. You are within easy driving distance of many of the famous walks of the Northern Lakes, and some of the routes are surprising quiet for such a popular destination. The closest lake is Bassenthwaite which we regret not exploring more fully as it is less "touristy" than the more famous Derwentwater. There are a couple of pubs nearby for an evening drink/meal, including one at the neighbouring village of Uldale. The map suggests that this is a straightforward one mile walk from Ruthwaite, but we found the path to be poorly signed and ambiguous in places, so watch out for that. All in all a strong recommendation for a base from which to explore the stunning scenery of the Lake District.
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Roy - Verified booking
I, my Wife and Sadie (the beagle) spent the 1st week in nov 2020 in Barn Roost.
The weather saturday up to and incl tuesday was pretty bad, storm Aiden I believe was the culprit. We had a lovely bright dry day on the wednesday . . . and then we had to come home, 2 days early due to the start of Englands 2nd lockdown ! However, Barn Roost was completely innocent in all this and we bear it no malice. It is a delightful, characterful cottage with links to the 18th centuries John Peel, he of the 'D'ye ken John Peel' fame. Set in the isolated hamlet of Ruthwaite a few miles from Bassenthwaite, the nearest shop(s) are in Wigton, 7 miles away. Barn Roost is lovely if you want a quiet, peaceful break. There is a conservatory at the rear, ideal for drying wet clothes and cleaning muddy boots in the large old fashioned stone sink. The heating is more than adequate and we never needed the log fire lit. The bathroom was small and 'functional' with just a heated towel rail and it could get a little damp and cold. All in all, we would happily return with the caveat that no storms are due !
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Andrew - Verified booking
We looked for a place which would house our three dogs with us and struck lucky.
Barn Roost is a very cosy home: well appointed throughout (especially in the kitchen and bathroom which are the most important rooms), very clean throughout and retaining some nice rustic character. We wanted somewhere as a base to explore rural Cumbria and this was ideal. Ruthwaite is a small, super-quiet hamlet which suited us on this occasion and we managed to find a lovely walk from Barn Roost for both afternoons to keep the pups happy. The small courtyard garden is paved and enclosed but getting the dogs out for a pad round the paths first and last thing was easy. We wanted to relax in the evening with a glass of wine and a bit of tv which had all the necessary apps to allow us to indulge. Barn Roost was everything we wanted and would thoroughly recommend it for a quiet, relaxed stay. Thank you so much.
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