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per nightLisa - Verified booking
The Cottage met expectations - was really beautiful, furnished to a great standard and only 10 mins walk to beach, fabulous beach cafe and lovely views and walk above the beach.
Village is extremely limited for anything else with only a small post office and a garage offering very limited food items.. The 2 pubs were fully booked when we tried. Location of exit gate from the property onto a bend immediately onto a busy road (no pavement) was of concern for us with a daughter and dog and traffic was noisy; although not a problem if you're an early riser and late going to bed. Whilst generally clean, we found a couple of items of the previous occupant in the lounge and bedroom (including their booking details from the previous week!) There was also a very large coffee spillage on the counter and some dust 'clumps' which left us questioning the standard the Cottage had been cleaned to and so ended up using anticbac cleaner on all high touch items ourselves. Property was advertised at 7 nights at a given price. We took a late booking and due to the changeover date could only possibly be offered 5 nights but were still to be charged for 7 - this was the Sykes sales guy (not property owner) as we later received a small discount on speaking to a different sales person who confirmed this was possible. Dogs are extra (not stated on site but only small charge) We found the first Sykes guy quite abrupt but both ladies we later spoke to were fabulous, polite, friendly and keen to be helpful. Dorset is beautiful. Roads make for an easy drive out to other areas. Lovely coastal drive. Use the park and ride if you go into Lyme Regis as it was impossible to park.
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Stephen - Verified booking
Lilac cottage is beautifully furnished & well equipped.
We understood & appreciated the 5pm check in, to allow for a "deep clean" however the level of cleanliness was certainly not a "deep clean!" There were cobwebs everywhere, stains on the living room rug, thick layers of dust on the TV and dust/crumbs on the kitchen floor. We were also not made aware of the shared access, to the adjoining cottage, making us unable to leave the door open for our dogs to play in the garden for fear that our neighbours may come through & leave the main gate open! We also feel that the cottage description should highlight how busy the main road is, we could not have the front windows open because of the noise & getting out of the gate with 2 dogs, directly onto a very busy main road was horrendous! I notice this was addressed in the "notes" but it really needs to be made much clearer.
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Andrew - Verified booking
A pleasant stay marred by a few problems.
Overall the property was clean and comfortable and the garden was lovely. The main bedroom is large and comfortable and the kitchen was well equipped, though there are insufficieint work surfaces on which to prepare food. It is not made clear that the ceilings are quite low and, at 6'5" I banged my head a few times, particularly when coming down the stairs and while the fact that the main gate opens directly onto the road is mentioned, what isn't mentioned is that the road is extremely busy and cars pass very close, many well in excess of the 30mph speed limit. Faults noted: The kitchen window onto the road does not close properly, neither does the door to the double bedroom. The television is quite old and frequently loses its signal. There is a lot of out of date food in one of the cupboards.
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Kenneth - Verified booking
Lilac Cottage was even better than we expected.
The facilities were far superior and plentiful than any other holiday accommodation we have had. It was spotlessly clean and we felt really safe during the Coronavirus outbreak. The local people were very friendly and helpful. When my daughter's car was blocked in the gardeners and local garage went out of their to help, at no cost Thank you to both Could not fault Tim(the maintenance man) who, when we had a slight problem solved it straight away. If I really had to find something to gripe about perhaps a grab rail on the bath would be helpful for us 'older' ones. All in all it was one of the best holidays we have had and cant wait to come back to Lilac Cottage again. We are looking forward to our next Sykes holiday in October.
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Michelle - Verified booking
Absolutely loved our stay at Lilac Cottage with our 2 dogs.
The cottage is so well maintained, everything you could want is there and very dog friendly. Lovely touches like dog bowls and dog blankets. The garden is secure and a lovely space even in winter. The beds were comfortable and the cottage was lovely and warm, the water pressure is truly amazing, lovely for a shower after a long day at the beach. A great base for exploring the Dorset coast, loved Hive beach and walking round West Bay. So many cliff walks with the dogs they have both come home shattered. Bridport was so close and had everything we needed for our stay from supermarkets to lovely little bakeries and coffee shops. Thank you lilac cottage it was just the break we needed. Loved every day.
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