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per nightRhona McMichael - Verified booking
Despite being very freshly painted outside, inside is a different matter. The cottage is damp, wallpaper coming off wall and ceiling in double bedroom, carpets threadbare, the 3-seater settee broken, the place was dirty and I had to start cleaning the kitchen before I could use it. The windows don’t look to have been cleaned for months inside or out & the amount of flies going about gives the game away. I left the cottage 2 days after I arrived with bites all up the back of my legs, the last straw. I advised Discover Scotland I was going to get stronger antihistamines and wouldn’t be returning but wanted to complain about the state of the place and was asked to send a detailed email & photos of my bitten legs to which I did weeks ago and they have been giving me one excuse after another since, the site managed was off last week & they needed to talk to them before they could progress my complaint, well we are now Wednesday the following week and again I’ve heard from no-one. I wouldn’t recommend shelduck cottage OR Discover Scotland, they were happy to take my money but have done nothing to help get me any of it back, £575 wasted on a filthy place that they say they check regularly? That furniture hasn’t been cleaned in years & there’s no padding left in the table seat cushions & they haven’t been painted in years either, absolutely disgusting, I left without taking photos of the property as by the time I’d been bitten I’d had enough & just wanted to get more antihistamines & go home. Entry was 4pm Sat and I left just after 9 on the Monday not having one walk as the Sunday rained heavily, the cottage was the only place I could have got the bites and Discover Scotland have avoided me since, terrible customer service, and now I also note all the recent reviews don’t have names, just ‘trusted customer’. I wouldn’t recommend them to anyone
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Paul & Ange - Verified booking
We've just spent a week at this cottage (3rd to 10th August 2024), a family of 6 with 2 dogs and would highly recommend this. Kevin & Kate, the owners were an absolute pleasure to deal with. They gave us all the information we needed prior to arrival, including tips on where to visit and things to do. They also kept in touch during our stay to make sure everything was ok for us. Fortunately, as we reluctantly left on the Saturday morning we happened to bump into them. A lovely couple. The cottage was immaculate and catered for all our needs. We reported a possible wasps nest to the owners who promptly dealt with that after our departure. We cannot fault this cottage at all. The gardens were beautiful with absolutely amazing views down the valley to the coast. Not forgetting the beautiful wildlife when you open the curtains first thing of a morning. The nearby farmer, Graham & family were lovely & friendly with occasional chats and lovely views of him with his 2 dogs rounding his sheep up in the hills. We will definitely be booking to go again next year but will be a little earlier as we just missed the annual week long festivities in the local village of Gatehouse of Fleet.
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Kevin - Verified booking
Third visit to this house and reserved again for the same November period next year. The house is nicely located in a quiet area but with sea views. It has all the necessary facilities and has a good heating system which is good for the winter period. Beds are comfy with decent linen and new towels throughout. The house is not “posh” but comfortable , spacious and homely. There 2 of of plus a small dog but with space for few more guests. This part of Scotland is gorgeous but seemingly largely overlooked by tourists, ( we have been in the summer and it was not overly busy then) in in truth a lot of the touristy things are closed in winter but we don’t mind it that way. Cleve House and Gardens (National Trust) is a must as is another NT property Broughton House in Kirkcudbright which is quirky but interesting There are splendid walks from the house but you do to use a car as supermarkets and shops are within a reasonable driving commute
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Confirmed Guest - Verified booking
This is a really nice property in a magnificent location. Sufficiently so that we have already booked for the winter The house was very clean with good beds, bed linen and towels. The decor and furnishings were also clean and functional. The bunks in the smaller bedroom we’re unused and would I suggest might have been a challenge for my “more mature “ self but kids would love them. The house is on one level and spacious.. Every thing we need was provided The driveway was adequate for one car but there appeared to be masses of street parking outside. The rear garden is secure , mature and pet friendly, there are though steps to reach it. We had a minor issue with a missing garage key on arrival but I spoke to the owner Mr Hitchens who was extremely apologetic and we coped without access for the week. Strongly recommend this property in a wonderful and maybe overlooked part of Scotland
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Confirmed Guest - Verified booking
Visited 21st - 28th September 2024. We loved our stay in Shelduck Cottage, having previously stayed in the cottage next door we knew what to expect but it was lovely to see the refurbishments to the property ie new bathroom and decoration throughout. The weather was kind so we could enjoy lots of time outdoors and great walks along the beach from both the reserve and local areas. Dumfries, Castle Douglas, Gatehouse of Fleet all within an easy drive. We visited Threave Castle and Gardens, the Camera Obscura and Dumfries Museum, visited the Ruthwell Cross an 8th centruy Anglo-Saxon cross, sat in the sunshine at Carsethorn and ate our picnic, bought beautiful fresh fish from Fleet Fish the mobile fish van. The kitchen was very well equipped a problem with the light was quickly sorted. We were warm, there was space for boots and coats. All in all a very comfortable stay.
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