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per nightCollins - Verified booking
Our stay at 191 Snowdonia View will go as the worst of my holiday accommodation and won't recommend it.
1. The summary online was not exactly the same as it actually is. Specifically, the summary stated that there was WIFI but this was completely false as there was none. I also confirmed the information with the Sykes staff that made the booking. 2. Responsiveness was extremely terrible. When we checked in and discovered that the WIFI was not there, I called to complain. The lady who picked up the phone directed me to a man who was an out-of-hour staff. He told me he didn't know the property and that I should search around the caravan for the WIFI. I told him I had already done that and asked if he could direct me to someone who knew about the property. He hung up the phone on me. I called the following day to make the same complaint and the lady that answered asked me to go to the reception at the accommodation and that they would sort it out. I was told at the reception that 191 Snowdonia View is managed by a private firm so they have no business with it. I again called, and this time the man who answered told me he would report the issue to the local team to sort it out. This was never done. There were other issues with the caravan like the water heater not working. We had to buy a bucket and boil water with the kettle to bath especially the kids. I tried to get them on the phone for several days but nobody picked up my calls or responded to my emails. It was not until when we were about to leave that someone contacted me. 3. The fridge was met dirty when we checked in. 4. I think basic facilities like a mop stick should be available as well as a description of where to empty bins. We had to walk around to look for one. We are certainly not going to book that caravan again and won't recommend it to anyone.
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David - Verified booking
We stayed at Glan y Don as a party of 6: 2 grandparents, 2 daughters and 2 grandchildren.
The beds were comfortable. The kitchen had plenty of equipment (apart, strangely, from a pair of scissors!) The position of the (private) garden is a little awkward. The information on the property makes it clear that the garden is across the street from the cottage. We had children with us aged 8 and 5 and so we knew in advance that, to be safe, we would have to escort the children across whenever we used the garden. There are steps from the garden down to the river estuary at a point where there are some rather slippery rocks. We preferred to walk along the road a little way to use the public walkway to a sandy beach beyond the mouth of the river. (The main sandy beach is a 15 minute walk away down a road opposite to the Spar.) As the information says, there is only space in the drive for one car. We had two cars for our party and so we parked one of the cars in the car park spaces on the road. At this point the time limit is 3 hours during the 9 am to 6 pm period. Thus if you park the 'spare' car on the road all day and are unlucky you will get a parking ticket. Overall, a comfortable cottage, convenient for the restaurants and shops in the centre of the village.
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Pippa - Verified booking
We absolutely loved our stay at 15 Maes Awel.
The house was very clean and beautifully furnished, accommodating myself, elderly mother, daughter and her friend and mine. My motherâs mobility is poor, so found it a tad difficult to get up the few front door steps, but once inside, it was perfect for her little trolley. My only constructive criticism, is that there was little cupboard space to put groceries in or even a bread bin. Also the house could do with a few different sized cooking dishes for when eating in and seeing as itâs a dog friendly home, maybe a few dog bowls would be helpful too. Please understand this is not meant as a complaint, as we didnât have anything to complain about it was all really wonderful. On the last day, the hot water went off and the pressure in the boiler went down. Although it couldnât be rectified whilst we were there, a maintenance man and plumber came out within a few hours to try and sort. We could manage well for the day as the showers are electric and it certainly didnât cause any inconvenience. We would highly recommend this property, it is so close to the centre of Abersoch and we certainly would love to come back again. Pippa 31.5-7.6.24
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Keely - Verified booking
The location was amazing, so convenient for Abersoch and beaches.
The weather was glorious too. The cottage was well equipped. However, it is next to a busy road which dog owners and people with small children need to be aware of. It was unfortunately also damp especially in the living room and back bedroom. This urgently needs addressing as my daughter and I both have asthma and it did make us feel unwell and aggravated my autoimmune condition.. It is the only cottage I have ever stayed in without central heating in this area (I was very surprised as it isnât a small cottage) and I believe it needs this to sort out the damp. The cottage smelled damp, there was mould around the fireplace and windows in the back bedroom and the kitchen wall nearest to the back bedroom was wet to the touch. Because of this I wouldnât stay there again which is a big shame as it was otherwise a gorgeous, well located cottage. Please put in some central heating and check the flat roof in the back bedroom. Iâd love to come back and visit if these improvements are made âºï¸âºï¸
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Victoria - Verified booking
We had a lovely few days at 15 Maes Awel.
The house has pretty much everything you might need, it's very comfortable, spacious enough for five of us, and well situated within walking distance of the town centre or beach. The rest of the fabulous Llyn Peninsula is just a short drive away. The lovely welcome basket was a wonderful find on our arrival. We know the area well and we're delighted to have find such a lovely place to stay. We would love to return. If I had to be super, super picky, the additional of towels and a dryer would be helpful. In February, this isn't much of an issue as we didn't need beach towels and could dry clothes in the heated house. However in the summer, adding beach and other towels would increase luggage significantly for a family. In the summer, with no dryer or heating, it's very difficult to dry clothes on a rainy day. Again, this is just if I'm being super picky. The house is even nicer than shown on the photographs and I would thoroughly recommend it.
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