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per nightSteven - Verified booking
We found the property to be very tired and note the photographs were obviously taken some time ago!
The front bay window which looks onto the street, two of the pains of glass were badly marked or stained which obscured your view. All the windows throughout the property were very old, single and not double glazed, including the bedrooms, which didnât close properly, allowing the street noise at the front to come in. This meant, unfortunately, we were awakened most mornings around 5:30 am by speeding cars, lorries, buses, tractors etc as this is the main road. We are very careful when we book properties and we always read the reviews so we cannot believe that no one at all has commented on the traffic noise. We can only assume that people didnât sleep in the front bedroom because if they had Iâm quite sure they wouldâve commented. We did note that someone had mentioned the front bedroom window with the bunkbeds in had a broken latch and so the window would not close properly and the reply was that it would be repaired before the next visitors arrived. We were the next visitors, and this was still broken. Luckily we did not need this bedroom. On a positive note the property was very well equipped with everything you would need for a family or couple to cook or eat. We did find it odd that each bathroom only had one very small toilet roll. Bearing in mind this property could sleep nine people, one toilet roll in each toilet would not have been adequate. Surely a spare couldâ have been provided bearing in mind the cost of the property. Itâs small touches like this, plus hand soap in the kitchen, a small carton of milk for a cuppa on arrival and maybe a box of tissues that are important to us rather than a bottle of Prosecco and a couple of packets of biscuits and some popcorn in the welcome pack. Bearing in mind check out was 10am and check in was 4pm we have to wonder how long the cleaners were actually there as no windows were cleaned including the balcony glass which was actually green! This is the first time weâve booked through Sykes cottages and generally book through Airbnb or Country Cottages. Whether itâs Sykes cottages that deal with this or the owners weâre not sure, however we will have to consider carefully before booking through Sykes cottages again.
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Chaminda - Verified booking
I recently had the pleasure of staying at Ty Mawr, we were the first to log in under new ownership, and I must say it was an absolutely lovely experience.
From the moment we arrived, we were greeted with warmth and hospitality that made us feel right at home. Ty Mawr itself was very spacious (I think the pictures donât do much justice) and newly refurbished, creating a cozy and inviting atmosphere. The attention to detail was evident in every corner, with tasteful furnishings, comfortable beds, and all the amenities we needed for a comfortable stay. The cleanliness was impeccable, and it was clear that the owners take great pride in maintaining their property. One of the highlights of our stay was the stunning location and easy access. The holiday home was nestled amidst breathtaking Pembrokeshire, offering picturesque views, close to most amazing beaches and lush towns . It was the perfect retreat for relaxation and reconnecting with nature. We enjoyed leisurely walks in the nearby trails and spent evenings savouring the peaceful ambiance on the patio. The owner, Matthew was incredibly friendly and accommodating. He went above and beyond to ensure that our stay was enjoyable and stress-free. Their recommendations for local attractions were spot-on, and we discovered some hidden gems thanks to their guidance. Overall, our stay at Ty Mawr exceeded our expectations in every way. It was a true haven of tranquillity and provided the perfect escape from the hustle and bustle of daily life. I highly recommend this holiday home to anyone looking for a peaceful retreat with a touch of luxury. We can't wait to return for another memorable stay in the future! Thank you to the owners for providing such a delightful experience.
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Jacki - Verified booking
We had a lovely two weeks staying at White Thorns.
The house and garden had lots of space and the facilities were excellent, a real home from home with everything that we needed, despite some of the decor being a little dated. The garden was brilliant for the dogs, information supplied in the cottage emphasised that dogs should not be left unattended in the garden as they may be able to get through the fence/hedge. There was a large patio area which meant we could sit out in the evening which we loved. The WiFi was excellent too. The âWelshâ welcome pack was a really nice gesture and much appreciated after a long journey. We visit this area regularly and have previously stayed at Nolton and Hasguardâs Cross but found this location much more convenient, both for the town and for driving to the beaches as the routes were main roads rather than single track country roads. When we arrived, everywhere was lovely and clean, apart from the bathroom which was quite grubby. We really appreciated the clean linen half way through the 2 week holiday. We do feel that the kitchen would benefit from an under counter freezer as the small freezer is not appropriate for a family and that the step in kitchen (near to the fridge) is painted a different colour to prevent tripping. Overall we had a lovely holiday and will definitely be returning to White Thorns.
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Chloe - Verified booking
Upon arrival things looked promising, however when we entered the property one of us slipped as the floor was wet.
We did not know this because there were no signs to warn us. In the kitchen both of the sliding doors were stiff and then we couldn't lock them, when the hot tub man arrived we asked him for some help and he sorted it. There was a pile of dog hair next to the sofa in the kitchen we shouldn't of had to pick this up. We couldn't use the toaster as it didn't look in a safe condition to use and the top right oven wasn't working so we had to make do with just the one oven. We had to clean the drawers in two of the bedrooms before we could use them (one of the twin rooms and the bedroom near the games room) The mattress in this bedroom was also uncomfortable as it dips both sides, there was also brown stains on the carpet which didn't look very nice. We found socks under and behind the radiators these were not ours. We did however enjoy the games rooms which was used everyday, the only thing is that the pool table needs to be recovered.
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Helen - Verified booking
House could do with some TLC - paint chipped in areas but particuarly the windows need looking at.
Filthy in and out with the front lounge windows not closing properly and seemed warped. The front bedroom with bunks - the window handles had fallen off so did not close at all, making it a safety hazard with kids along with making the traffic noise unbearable and the room was not used for this purpose. Without double glazing - the rooms on the front were so loud. House had huge cobwebs in areas and a musty damp smell overall. Was x 3 bags of food waste left in the bin area attracting bugs, which was not collected during our stay, along with our own rubbish which was not collected on the Monday as stated. The In- house information book needs updating as they say rubbish is collected on a Thursday but was told Monday by Sykes. In both cases, rubbish not collected during visit. Also in the In- house information book, they say the Harbour car park opposite is free for National Trust users which is not the case so a little misleading.
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