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£157
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£175
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£60
per nightCath - Verified booking
Having booked and stayed at Lakeside often over the last ten years this stay will be our last.
We are three ladies who have been friends for a long time and enjoy paper crafting together. Lakeside has been our crafting holiday get away for the last ten years. Sadly, since being taken over, Helpful Holidays prices have risen, in fact the cost of our long weekend in winter months (always November or January) has actually more than doubled. In addition to this a Christmas tree had been left out in the dining room; the bathroom & en suite were cold and without heating as the heated towel rails had not been switched on; the lock had come off the side gate and we were unable to secure; the vertical blind in the kitchen had broken and been mended with sellotape so came down when the blinds were moved; in previous years we had been left with sufficient kindling and logs for at least one fire but on this occasion there was kindling but no logs. Similarly, before there has always been pump hand cleanser/soap on the basins in the downstairs WC, en suite and bathroom but there was none in the WC or en suite; there was no toilet roll in the family bathroom or WC. It appears as though profits are the main focus of Sykes as they have both increased prices and cut costs. Very disappointed so have booked elsewhere and with a different company for January 2020. ***Owner Response*** Thank you for taking the time to complete feedback for Lakeside. As a valued customer of many years, we are sorry to hear you were disappointed with your stay this year. Itâs a shame you did not let us know about the issues whilst you were at the property, if we had of known we would have done our utmost to help. We have spoken to the owners and they wish to apologise that the Christmas tree being left at the property and for the lack of kindling/logs and soap. Both incidents are being investigated by the owner with their housekeeper. Thank you for bringing the maintenance issues to our attention, these will be corrected and ready for the upcoming season. The heating at Lakeside is controlled by a thermostat and the rails have temperature gauges which allow for them to be adjusted to suit personal preferences. These will usually be on for your arrival, however, should they have been overlooked, they are very easy to turn on. Thank you for enjoying so many previous holidays at Lakeside. We are sorry that it was not perfect on this occasion, but we do hope that overall you enjoyed your stay and that we will see you again in the future.
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Victoria - Verified booking
Beautiful cottage a real home from home and WHAT a view.
The accommodation is beautifully presented, well supplied and very clean. Beds are comfortable and all linen is of a high quality. Plenty utensils and crockery, enough for everyone. Everything has been thought through here and the owners have done an excellent job of making this a lovely cottage to stay in. Plenty hot water and heating efficient. There are some beautiful walks with stunning views (weather permitting) on the South West costal path, some pretty villages but take care some very narrow. The downside is the steps, steeper than we thought and some steps are deep and a bit slippy in the wet especially with fallen leaves on, also hand rail was broken halfway down and very slimy from wet. Great caution is needed even for the fittest of people, the step issue should be more highlighted in the description. Also it says dog friendly but I would think seriously about taken dogs, the steps down to lower floor in cottage to front are not good for dogs, they slip and can't get grip as no carpets. You need to keep your dogs on leads and watch carefully. Keep your luggage to a light and compact for carrying up and down.
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Emma - Verified booking
We booked this cottage not knowing too much about Millbrook.
There isnt a great deal in Millbrook itself but there is a fair bit around it. Mount Edgcume is a nice place to visit and Maker Heights was recommended but really wasnt for us. The views over the lake from the property were lovely and it is possible to go crabbing here at high tide which was fun. The property itself is nice but has a severe damp issue - you could see the water in the walls! The utility room was incredibly damp and the owners leave a dehumidifier on 24/7 to try to combat it. The garden is nice and mostly enclosed - an intrepid explorer would find a way out at the bottom so we just blocked that off with garden furniture. The patio door is old and broke during our stay. The owner was helpful and quick at arranging a handyman but really it needs replacing completely. The cleanliness overall was good but could be better. We (4 adults, 1 older teenager and 2 dogs) had a good week here but, if you have dogs, be aware there doesnt seem to be many walks locally for them. Most seem a drive out. Overall we were happy here and had a good holiday, theres just some things that need some TLC.
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Gillian - Verified booking
The cottage is in a lovely position, beaches, park ,walks and village within easy travelling distance.
The inside of the cottage is beautifully decorated and very well equiped and spacious. The mattress on the second kingsize bed was lumpy and uncomfortable and could do with replacing. Also the clothes line and swing have seen better days and again could do with replacing. The large metal garden table and chairs could do with a thorough cleaning, as even though we had very good weather, we did not fancy using them to eat outside.We also had to remove dog mess from the garden before allowing our six year old outside to play.This is the first time we have rented a holiday cottage and due to the cost for the week, we did expect both the garden and cottage to be pristine.The cottage lived up to our expectation, but not the garden We did have a plumbing issue, but this was dealt with immediately. Having said the above, we had a wonderful week and if the above issues were sorted it would have been absoutely perfect.
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Stephen - Verified booking
Just had a lovely week in the RAME penisula staying at Pentreath.
The house is cosy and welcoming, and very well fitted out. The upper two floors have 4 lovely decorated bedrooms, comfortable beds and good storage that will sleep 9 (although I think the 3 bed bunk room is more suitable for children). There are 2 showers and 3 loos on these floors so very generous, as there is another shower/loo on ground floor. The ground floor is a lounge, kitchen/diner, and small 'snug' all well presented and fitted out, although at full occupancy it could feel 'busy'. We were two couples so absolutely ideal. The surrounding area is lovely with walks in both directions along the coast, Plymouth is easily reached, the village has 5 pubs, coffee shop, deli, and a Spar, and is delightful and welcoming. If you want to visit this area then definitely recommend Kingsand/Cawsand and Pentreath along with the Halfway pub.
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