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From
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per nightSandra - Verified booking
Really disappointed in the Garden Flat.
Skirting boards and all surfaces were dusty and dirty, not what i was expecting according to the literature sent by Sykes a deep clean should have taken place prior to our arrival due to Covid, but there was no evidence that this had taken place. Reported incident to Sykes immediately as my husband had been shielding during the Pandemic due to his heart condition and this dirty environment in my professional opinion was a health hazard in our present climate Owner could not get cleaner to come to the property as she had other commitments, so the owner asked us if she could come on the Wednesday to clean the property, to which we agreed. We got up early out in the rain for the whole morning to allow her to clean the property, when we got back the only thing that was evident was that she had removed old books from the book case in the bedroom as the bedroom smelt like an old dusty book shop, no evidence of the dust and dirt being removed anywhere. We took photos of the condition of the property again and sent them to Sykes and i am now awaiting a response to our formal complaint . Would not recommend a stay in this property until the above is addressed, the whole experience spoilt our holiday which we were looking forward to.
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Rebecca - Verified booking
Little Bobbins gave us a great location for a week away.
Good beaches closeby and you can walk to Saundersfoot. Turning right out of the drive is tight and the property is right on main road and train line at the bottom of the garden but that didnât bother us too much. The property didnât fully match the description - for example things like itâs semi detached not detached (although we didnât see or hear the neighbours once), photos had curtains but the property doesnât have them in place now, just blinds which are ineffective for summer mornings and evenings. Not sure the double room is a King size bed and as a family of four (three adults and one child) we think the space was ok for us but might be too small for a group of six. The property is well equipped but the cleanliness was poor, we had to clean a lot of the kitchen utensils before using them (took photos when we arrived) and some of the equipment has seen better days. We enjoyed our stay but didnât match the rating for us and feel the property needs some updating and maintenance.
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Marge - Verified booking
Cottage was very nice but there were a few things that could be improved: 1.
Lots of rubbish & recycling not collected ; Plastic containers & bottles strewn round the garden along with paper which we picked up. There was also lots of wine & glass bottles on the floor falling out of 2 plastic bags. There was 2 bags of rubbish in the general rubbish bin also. We did inform the owner. 2. There were cats everywhere - on the doorstep, in the back garden & also lying on our car out the front. 3. We came back one day & there was a van parked in our space no 5 however after a short while it was moved. 4. The king size bed was really uncomfortable as it sunk when we got in - it gave us no support so resulted in giving us back ache the next day. The pillows were too thin so gave us neck ache too. Suggest a brand new mattress & decent pillows are required. The holiday on the whole was ok and the cottage was situated close to amenities and a great base to start from when visiting other areas.
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Michele - Verified booking
Firstly there was no information available re WiFi etc.
I contacted the owner who gave me a code that was wrong. Resolved this am the next day when I also pointed out that cooking trays were unfit for use. She didnât seem bothered. I would enclose pictures but this site doesnât seem to accept them. Saucepans and cutlery had to be washed before use. House smelt of damp - no wonder all windows open when I arrived. As an asthmatic I prefer not to have to deal with damp smelling bedrooms. Hoover removed by owner to service the house next door and not returned so unable to keep place reasonably clean of dog hair. TV reception dreadful- is small external aerial too close to trees? Bedside light fitting a hazard; pillows are old stained and lumpy. All in all a disappointment and though the owner rang the morning I left inviting me to contact her direct if I wanted a return visit I think I would prefer to use the serviced apartments at the local hotel.
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Shelagh - Verified booking
The property was close to Saundersfoot but a steep hill climb back would be challenging for elderly or unfit people.
The garden described for the flat is not private. Dogs belonging to people in Hafodwen came onto the patio and there was nothing to stop this happening. The bedding and towels were not of a standard I would expect. The pillows had considerable stains and were very lumpy. Some cushions on the sofa were tired, bobbly and had black marks on them. The bathroom had issues as the shower did not work properly and the toilet was not cleaned to a high standard. During our stay workmen arrived saying they needed to fix the TV. We were not made aware of this. The extraction system in the bathroom did not work efficiently which made the flat smell damp. The cooker hob did not appear to have an extraction system even though it was gas fuelled. During the whole of our stay there was a considerable accumulation of rubbish and recycling outside our window which looked unsightly.
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