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per nightMrs Sandra Whittall - Verified booking
No mention of the difficult access to the bath/shower in the property (foot stool left in the bathroom, to access very high bath/shower. When booking it was mentioned that one of us used a stick to walk. We informed you of this problem whilst on holiday and received a message from you to contact the owners. As the booking was made through you, and the height/access to the bath/shower could not possibly be sorted by the owners whilst we were there we chose not to contact the owners. We would have expected some mention on the original booking details of the difficult access to the shower facilities, especially for anyone with mobility problems. We did mention also that the kitchen cleanliness could have been better, but as we washed and sorted what we needed, and wished to enjoy our weeks holiday, we did not want to waste time on further correspondence. We have used you in the past to make holiday bookings, but feel we will try other companies in the future, due to your lack of knowledge of the property and interest in our comments, sent to you whilst we were on holiday. The position of the cottage and all other rooms were fine.
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Mrs Sandra Whittall - Verified booking
No mention of the difficult access to the bath/shower in the property (foot stool left in the bathroom,to access very high bath/shower…When booking it was mentioned that one of us used a stick to walk… We informed you of this problem whilst on holiday and received a message from you to contact the owners… As the booking was made through you,and the height/access to the bath/shower could not possibly be sorted by the owners whilst we were there we chose not to contact the owners… We would have expected some mention on the original booking details of the difficult access to the shower facilities,especially for anyone with mobility problems… We did mention also that the kitchen cleanliness could have been better,but as we washed and sorted what we needed,and wished to enjoy our weeks holiday, we did not want to waste time on further correspondence… We have used you in the past to make holiday bookings,but feel we will try other companies in the future,due to your lack of knowledge of the property and interest in our comments,sent to you whilst we were on holiday…The position of the cottage and all other rooms were fine.
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Confirmed Guest - Verified booking
We have stayed at Sunnieside twice now and will do so again in the future. The property has everything you could need for a holiday away from home and is an excellent location. We particularly like the enclosed area at the back for our dogs, just open the door and they can go out safely - nothing worse than having to get dressed in the middle of the night if they need to go out, with them on a lead ! The bed is very comfy. The lovely welcome pack of milk tea coffee etc PLUS the doggie treats are a real bonus. The WiFi was a nice surprise as it wasn't in last time we came. We didnt fiddle with the storage heaters but could have done with them on some of the time but an extra fleece was good enough.( It was getting colder in the evenings ) The lounge fire was noisy so we didnt use it, Overall another fabulous week where we didnt want to come home.
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Mrs Brenda Weaver - Verified booking
Although cottage location is very good for sea and shops etc it is on a rough narrow street with many cars parked so is not always easy to navigate. The equipment generally very good apart from not having a good large frypan. There are two but not very nice. A tablespoon would be handy too. The comfort and quality is to a fairly high standard but the windows at the front of the property do not open, so no fresh air to the bedrooms. If the weather had been hot it would have been very uncomfortable. Mattresses not that comfortable but good once I had laid the quilts under the bottom sheets. I always take my own blankets as we are too hot under duvets. Very nice cottage overall though. I only gave a 3 for returning as we think that we will not be going self catering any more.
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Mrs Boon - Verified booking
Lovely cottage with enclosed back yard. Great for letting the dog out. Property was clean and had everything we needed. Great location for getting to all amenities in Seahouses and just a 10 min walk to the beach. Only negatives were the access to the property, you have to go through a tight archway which took a bit of skill at first. Wasn't helped though by the builders on the property at the end of the lane taking up valuable turning space (but this is likely to be just temporary as property renovations almost complete). TV was very temperamental (once you can work out how to use the remotes - which didn't always work) and bed was very creaky, the springs need oiling and wasn't very comfortable. Overall though a nice place to stay, good value for money.
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Haggerston Castle
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