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per nightMadeleine - Verified booking
Positives are that the lodge has a very spacious living/kitchen/dining area.
However, outdoor space was not clean. Decking was dirty and unswept, not cleaned before arrival. Seating could do with being replaced as picnic bench is tatty. Photo on website shows decking in its ânewâ state which does not reflect the reality. I contacted the maintenance manager via phone who was very pleasant and apologetic about this and advised he would come the following morning to remedy. He also said he would bring a bottle of Prosecco - a very nice gesture! However, the next day I didnât feel the clean was thorough (was done whilst out) as the decking was still very dirty beneath the table. Sadly no bottle of Prosecco either, so unsure why that was ever promised! I also rang Sykes to advise the state of the twin beds was not acceptable. The mattress on one is fit for nothing but the skip - itâs clearly broken as itâs sunken and you can feel the springs. Itâs fortunate my child was ok to sleep on this as I certainly wouldnât have been. Neither of the beds had mattress protectors which is basic hygiene practice that I would expect in any rental. The sheets were also threadbare and did not fit the mattresses properly. I was advised that the man coming for the decking would also remedy this issue. The sheets were replaced but were still too small. I can see a comment from 2021 which states that mattress protectors are needed and a mattress replacing, which has been responded to as being addressed by the owners, but clearly has not been. This is quite disappointing. In terms of the rest of the accommodation, I would suggest not mentioning that there are games and books - there are no books and two games, one with no instructions. Folder of information was falling apart and could do with being replaced and refreshed. All in all this location is fine as a base, however I would not stay in this accommodation again.
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Nick - Verified booking
We had a lovely time at Little Jack's at Honnicombe Manor.
It is a very well presented little cottage that was very clean and had most things we could want. It was clean, comfortable and well maintained set in a nice location and had easy access to most of the activities on the site. There is a fairly decent internet connection in the cottage although it did slow at peak times of the day and with 3 of us using it (better than most holiday cottages I've been to though). There were unfortunate limitations on accessing things like the swimming pool and gym as well as the games room being closed, but this was due to Covid 19 restrictions which were unavoidable. You had to book to use either pool and the gym as well as having to prebook to go into the restaurant. The location is great with a restaurant/pub on site as well as a small shop. A big Tesco is only 3 miles away and another supermarket in the opposite direction not much further than that. There are a few sites of interest such as Cotehele manor and activity centres such as Tamar Trails within a couple of miles and good driving links to most of Cornwall and Devon. I recommend you go and have a wander to the top of nearby Kitt Hill for a look around. For the mandatory cornish pasties there is a small factory shop in nearby Callington for 'Over the top pasties' that has recently won awards and was absolutely delicious. The only slight criticisms I would make, and these are 'slight'; We could have done with a spare set of towels for us all and a wok to do easy one pot family meals. The water pressure isn't always amazing, but was always good enough and we had no issues with water temperature or the water going off which is mentioned in other reviews.
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Pauline - Verified booking
This property is beautifully presented and well equipped.
My husband is 2 metres tall and heavy too. Therefore, the double bed was tricky as it has a footboard and didnt feel very sturdy ... possibly some more slats under the mattress needed for feeling comfortable and secure. There is a problem with damp in the bungaow which was notoceable as soon as we entered ... a damp smell which we managed by opening doors and windows for a while. It was also clear from the fact that after only a few hours the hand towel in the loo was actually wet and stayed that way even after we went out for the day. In addition the furthest bedroom is v damp and therefore colder so we had to use the heater all night to male it ok to sleep in. The rest of the house was warm enough without heaters. Maybe whole house needs more ventilation esp in that corner and preferably external insulation. DVD selection was excellent and we all enjoyed the place. The floors made it easy to clean etc. It might be nice to leave some basics like salt and pepper and cooking oil esp as we were only there a couple of nights we didnt have those things with us. Great that washing up liquid and sponges were left. We werent sure if the tablets left were for a dishwasher (there was no dishwasher) or for the washing machine which we didnt need anyway. Swimming pool is nice but a bit clunky in the way it has to be booked in advance online. Local walks are lovely but so frustrating that there is no pedestrian access out of the Holiday park ... this males it quite dangerous for people walking. Something that could be taken up with local council and tourist board. Generally a lovely place except for the damp feeling. Thank you.
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Clare - Verified booking
The lodge was lovely and clean, been updated since the photos.
The kitchen was well stocked with all needed for cooking apart from a pizza cutter but that was not the end of the world. One set of towels each for the week was not the best with 5 of us showering daily. The placement of the lodge left very little privacy with the lodges so close together. Not nets meant that we were unable to open the curtains in the bedrooms. The park was a massive letdown. The trip had been moved twice due to the fun of the last 2 years, so having to book swimming was not part of the plan. But we only used the pool once and didn't last more than half an hour. The pool area was horrible, dark, and nasty. The water was freezing. We didn't bother again after that. The staff seemed nice enough but not as welcome as they could have. When checking we had the right lodge they were very quick to say it was not their lodge. I got that but I only wanted to check I was in the right place. After looking at the pool, we never bothered with any other facilities. I don't think I would return as the park is so run down and the lodges are very very packed together
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Zoe - Verified booking
We stayed at this property and would not recommend.
It is very damp downstairs in the bedrooms. We had very cold at times wet beds from damp. The property owner tries hard with the damp but the smell hits you as soon as you walk in. Beds have very soft mattresses. Shower is dangerous as it falls of the holder, shower tray doesnât drain and when you stop the shower and turn it back on it scalds you! Well stocked kitchen and plenty of sofas, two fridges but they are small with a small freezer box, one was stuck. Largest coffee table I have ever seen. Games in the cupboard if needed, wifi and TV. TV in bedroom did not work. You only have 1 key so difficult if someone is staying in and someone going out, you have to lock the door with a key. Cleaners left food debris, napkins and deflated balloons under the sofa. Not great for mobility as listed and the site itself is not great. Pools are small and the shop is tiny with limited choice, pool tables were old and worn. I would not return purely due to the damp in the lodge, it was awful and ruined our holiday.
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