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per nightMr Shane Stacey - Verified booking
The property itself was in an ideal location in the centre of town overlooking the sea. When we first arrived the key was in a locked key safe but there was also another key in a broken key safe. The majority of the accommodation was ok but several things let it down. When we looked at the patio area it had not been cleaned with cigarette butts on the ground and some cushions off the settee left outside witch seagulls had left droppings on. There was also an item of clothing and a crisp packet on the floor left by the previous occupant presumably. There was also a couple of logs off the inside fire decoration that someone had attempted to burn left there also. The patio furniture could have done with a wipe over as well. Because of these reasons we never used the outside space. In the bedroom there was one wardrobe for our clothes but this had been completely filled with bedding, duvets, pillows and even curtains . The shower room was clean but I did have to bleach the showerhead as it was full of black mould. Also the toilet roll holder was broken and in pieces under the sink. In the kitchen the cooker and microwave were clean and worked fine but there was a shelf hanging off the wall and we weren't sure if the fridge was working properly as there was no light on and it didn't always feel cold with the freezer compartment looking like it had defrosted some days. There was a wire draining rack for the sink but nothing underneath it so in the past people had used it and water had water obviously run over the worktop and warped the cupboard doors. Some of the cushions on the settee had marks on and as I said before the were some left on the patio. I would have washed these but there was no washing powder available for the washing machine. There was a set of drawers in the living area that appeared to have plaster splashed up it and not cleaned off Overall the property was acceptable but we felt some details let it down. It seemed that little thought had gone into the requirements or experience of the guests. There was very little information in the welcome pack with no information about the area and no recommendations of places the eat or sights to see. We have rented numerous holiday properties all over the country and all of them have this type of information as standard. They have also provided a small supply of basic items for your arrival such as hand wash, washing up liquid, tea, coffee, milk. Some properties have even left homemade cake, biscuits, bread, butter etc. We wouldn't expect a cupboard full of supplies but some of the basics would have been nice but there was nothing at all. I think the main thing that would deter us from using your company again would be the £25 extra charge we had to pay when so many of the items in this property needed attention
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Ray - Verified booking
A very clean, comfy, holiday let.
Only a couple of minor niggles, - 1) There is just a single induction hob ( makes mealtimes a bit of a brain-teaser ), - 2) No room to hang clothes (in spite of the clever rail in the bedroom), so you are living out of your suitcase for your stay. Both are due to the last of space I understand. You've no doubt had other adverse comments about the "posh" taps, which won't allow you to get hot water without splashing everything in the area. So you are constantly mopping-up and drying off worktops etc. The last niggle is the (very comfy) bed. I rolled out a number of times, due to the edges of the mattress having lost any support now. We tried changing sides but no different. The middle of the bed is higher than the sides, which is exaggerated when you get into bed. I'm sorry if it sounds like I'm having a "go", I'm not. We enjoyed our stay, - it's a really cosy place to come back to, in a great location. I would be happy to stay there again, 100%. ( You are welcome to edit my feedback if you want to publish part of it !)
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Mrs Irene Coleman - Verified booking
The apartment was well situated for Saundersfoot, with a ten minute walk into the town.. The kitchen was well equipped. with good quality utensils and crockery. The T.V. easy to use, however the sofa facing the T.V. was uncomfortable as the upholstery was a leather look material and slippy. The Bathroom was a good size with plenty of hot water. The main bedroom was small but adequate. The second bedroom beds were rather uncomfortable. Sadly, small details were irritating. No washing up liquid, we did not want to use the dishwasher for only breakfast bowls etc. No salt and pepper. Half a toilet roll. The patio was a sun trap with adequate garden furniture but the area had many weeds. For a little effort these small details could be resolved at not a great deal of cost. The company were helpful on the phone before booking and staff very pleasant and helpful in the office.
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Mrs Lisa Hagerty - Verified booking
The property was advertised with working WiFi - it doesn't. Contacted the number to report the problem - response provided no assistance to rectify this. No black bin provided in the garden so nowhere to put rubbish once inside bin full. No food waste bin although seen in the street for other properties. Did our own recycling using supermarket facilities as no other option as no orange bags provided. Bedroom main light doesn't work. Absolutely nothing provided apart from bed linen & bath mat. Hand wash, toilet paper & all condiments needed. Garden furniture unclean but fine after a quick wipe over. Despite the above we had a great holiday in nice accomodation with fantastic views and brilliant weather which a lack of attention to detail has lowered scores for this accommodation.
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Mrs Cooper - Verified booking
Beautiful, clean and very well equipped apartment. It is within walking distance to the centre of Saundersfoot and its beautiful beaches. When the tide is out you can walk along the beach to Saundersfoot harbour from Glen Beach. This is accessed along a path opposite the apartments, along Glen Road and down some steps onto the beach. We stayed for a week over Easter and the Easter basket full of Easter goodies was a lovely surprise and a very nice touch along with the tea, coffee, biscuits and Prosecco. We will definitely be back to explore more of this lovely area.
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