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per nightMelanie - Verified booking
Well where do I start?
If you like your holiday to be a relaxing and pleasant experience then maybe Glanrhyd Uchaf is not the place for you! We arrived for what we hoped would be a relaxing 50th birthday weekend, to a freezing cold property where the heating only worked at certain times of the day and cut off overnight so that every nightâs sleep was uncomfortable and freezing. The owner told me to go into the boiler room with a torch to press the heating controls when it tripped out, which was really irritating and I certainly didnât want to get out of bed at 4am to put it back on! The property was dirty, the cleaning had either not been done before we arrived, or it was done badly! Tea spillages on the work surfaces, cobwebs everywhere, dirty sticky marks all over the inside of the windows, and the door handles looked like they had never been cleaned (not ideal when covid is still around). Lampshades were broken, the curtains were hanging off in the lounge, the blind in the sunroom was broken and permanently closed which ruined the view completely. Toilet brushes covered in poo next to the toilets, totally disgusting and an infection control hazard! There were leaks from the radiators onto the parquet floor and the owner asked me to put a dish under the leak to catch the water! If you like to shower daily then take your own towels as we were only given one bath sheet and one hand towel for 4 days, which is not substantial in my opinion. The owner of the property offered to send her cleaner in on the second day but we declined, as I had already cleaned up the mess and quite frankly the cleaning was already substandard so how was there going to be any improvement? After all of this and spending 3 days on the phone to Sykes both the company and the owner have refused to offer any form of refund, which is appalling! My advice, holiday elsewhere because all this messing around ruined my birthday weekend, a total waste of our hard-earned money!
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Ann - Verified booking
The windows were filthy inside and out.
There was water left in the coffee maker and spillage marks on and down tables that made us unsure of the cleanliness due to covid, considering we couldnt go in until 5.30pm. The entering and leaving times mean that one loses a day of their holiday considering the cost of the rental. Other than that and the unhealthy decibel sound of the aircraft which we accepted and knew about. Maybe sound ear protectors should be at the property. Also people leaving the gate open on several occassions. Now that the negative side is done. The pisitives out weighed them. It was a lovely break and so nice not to have to wear masks for a week. We were fully contained with our supply of homemade meals that we took and all appliances were more than adequate. The weather was amazing and we were able to swim everyday in the private spot at the bottom of the garden. We took our own lounger matresses as it gave no indication of the accommodation having them in the literature and so glad we did as the black mould on the ones on site was really unacceptable. We have stayed at so many of your properties over the years and never had anything negative to say in the past. I think the price reflects in the disappointing expectations. Saying that nothing was ruined and we have returned home with batteries fully charged. Maybe the fact that there is a microwave at the property would be a good addition to the site description.
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Neil - Verified booking
Thank You for a memorable weekend Just arrived back home after a long weekend at the property.
Reading previous feedback I was slightly worried of what to expect, but to be honest I really do think some of these people stayed at a different property than ourselves..!!! Spent the weekend celebrating daughters 30th birthday and my mothers 80th so a good mix of age groups to judge the suitability. All can confirm FAULTLESS in many ways..!!!!! From the stunning views, the spacious bedrooms and facilities and your own private access to the beach. Whilst in the property you will need for nothing. From extra outdoor seating, to books, games and every item you need to cook up a meal, through to information of facilities in the area. Yes, a bit of the beaten track, but again not as bad as some make out as we had no problem with the single track road....no you dont need a 4x4 as some exaggerate. Literally 5 - 10 mins from the main A55 and about a mile from Valley, but guess what...you can't hear a thing at the weekend (cant say the same for mid week when RAF Valley starts flying Hawks at around 10:00 am, but rest assured there is a curfew at about 5:00pm Great gastro pub a very short drive away (2 miles) the White Eagle and for sure make the effort to visit. Put it his way, if you want to wake up to idyllic views and facilities that make a great weekend break then as a family we can highly recommend staying here.
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Joanne - Verified booking
The house was perfect for a family of 4.
The only thing we were unaware of was that the garden was not fully enclosed. Luckily our dog is well behaved and didn't stroll off. There was nice touches such as towels and bathrobes for the hot tub and the bottle of Prosecco for New Years Eve. It was lovely to all relax in the lounge on the amazing sofa and also have meals around the table. The only downside was on New Years Eve when the area had a powercut at 5pm. This was unfortunare as we was planning a night in and had got a lot of nice food in for us. We waited for 2 hours and then was informed from the website that it could be another 3 hours before it was restored. We had no torch in the house apart from out mobiles, which would not last another 3 hours and it was getting cold. I had called the caretaker when it originally happened, but we had no other contact. At 8pm we left the house, after packing up by torchlight and returned home. We was unable to stay in the house any longer with no electric, heating or torches as our phones were loosing power. The only thing we were unable to complete before leaving was the hoovering of the hall. I hope that the house was to the owners satisfaction. We were sad that our trip had ended in such a way.
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Rachel - Verified booking
Enjoyed a long weekend at The Stables.
It's a 2 minute walk to a long sandy beach and there are various nice restaurants close by. Considering it is a pet friendly cottage there was no dog smell at all. The accommodation was good, the kitchen is well equipped but the living room could do with an upgrade, looks a bit tired. Beach towels and bath robes provided which was a nice surprise. The hot tub is lovely. WiFi worked perfectly. Didn't use the DVD or conservatory. A welcome pack is provided consisting of all the essentials - tea, coffee, sugar, milk plus a bottle of wine and local tea cakes. There was a key on the hook for the "reception laundry room" but couldn't find it. All in all I'd give it 8/10 due to 3 niggles: 1. We couldn't use the shower on arrival as the plug was full of other people's hair, which my hubby unblocked - yuck. 2. The superking bed is actually two singles put together with a zip up mattress and so the bedding doesn't fit adequately. 3. The duvet is thin, which is okay for summer but need something more substantial during the winter months. A welcome book/instructions on how to use the boiler and electric fire would have been handy.
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