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per nightEleanor - Verified booking
We were moved to this cottage last minute the evening before our holiday by Sykes who suddenly cancelled our original booking.
Only 3 alternative options were given, the other 2 being further from the lake district so not suitable. The owner was extremely friendly and helpful over the phone and the location in the centre of town was great, and we were grateful they accepted the last minute booking. It had a large kitchen, was clean and warm and a visitor permit for parking was provided. It worked well as a base for exploring the Lakes and isn't too far from Windermere and Ambleside. Our main issue was that this was not an equivalent cottage to the one we had originally booked (this was entirely Sykes doing and not the owner's who had given accurate details when we checked their listing so please don't hesitate to book this cottage if it meets your requirements). We had booked a 2 bedroom pet friendly cottage that slept 4 adults, with large living room and views, and had made sure this had wifi which my partner needed to be able to work, and also had a washing machine and dishwasher. Unfortunately the cottage we were moved to had none of these and Sykes suggesting this was an equivalent alternative for the same price I feel was very dishonest. My partner ended up having to leave early due to the lack of wifi and phone signal and there was only one bedroom and one bed, which would have been a bit of a squeeze if 4 adults had been coming! We have still had no response/apology or partial refund from Sykes and I would be very hesitant to book with them again after this experience.
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Christopher - Verified booking
Immaculate and beautifully decorated and equipped.
Perfect quiet location around 10 minutes walk to the lake or, in the other direction, the town centre. Private off-street parking adjacent to the Coach House is a huge benefit in a busy town. The Coach House is very expensive, we paid the same price for a 10 bed Yorkshire farmhouse a few weeks ago. Every other holiday rental that weâve been to has had a reasonably comprehensive set of instructions on heating, internet, bin schedules, recycling etc. No such information at The Coach House - a perfunctory sheet of phone numbers, a drawer full of equipment instructions and youâre left to your own devices. I had to climb up on a chair in the kitchen to find the router code on the back of the internet router on the top of the kitchen cupboard, eventually found a laminated sheet about bins in the garage and, after scouring the property for a heating timer, had to read the boiler operating instruction book - the owner or agents could and should do a much better job on this imo.
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Mrs Roper - Verified booking
Maison on Windermere was the most wonderful place anyone could stay in that location. The house was immaculate on our arrival and it was everything we had hope for from the photos. Each room was decorated to a very high end and the facilities that the house has were brilliant. We loved the cinema room and because the weather was great we made full use of the well appointed hot tub and gardens, even eating outside on one of the evenings. The kitchen has everything needed for a family and the comfortable living room was great for family gatherings. Each bedroom was decorated individually and all had en-suites two of which had massive jacuzzi baths in and the other had a beautiful free standing bath in. The location of the house was excellent just a short walk away from the nearest restaurant and bar and further short walk into the centre where you were spoilt for choice for places to eat or drink. We all had a fantastic weekend and we can’t wait to go back.
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Kimberley - Verified booking
The property is in a great location to access Kendal for the high street and other facilities.
However we would recommend accessing from Kendal College as it is easier to get too. When we arrived we were unimpressed there was a pizza in the freezer and the fridge itself was not clean and the owner has no cleaning facilities such as spray and bleach for you to clean in case you need to therefore we had to use washing up liquid. The sink also was dirty and smelled which we had to clean. I would recommend bringing your own bed sheets and duvet cover and pillow as these did not look clean. We enjoyed visiting Lake District and went to Old Man Coniston, Cathedral Cave, Rydal Cave, Aira Force, lots of national trust and many more places. I would recommend to the owner to spend more time cleaning, give cleaning stuff to visitors ie kitchen spray, bleach, make the place more welcoming such as a welcome basket, more mugs for drinks, more clear glasses.
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Stephen - Verified booking
We enjoyed our stay in Wood Cottage helped by the excellent weather.
A few things would have helped:- Needed a large pyrex dish to cook porridge in the microwave. Only 1 medium pan and it did not have a lid so made cooking of veg and potatoes difficult. The freezer comparment of the fridge was not powerful enough to keep the ice-cream frozen or refreeze the ice blocks. The cupboards had too many items in them and need a good sort out. Looks as though previous guests had left the half used shampoo and other toiletries behind. Need clearing out. Much appreciated the welcome items of bread, milk, biscuits, wine and flowers. Please inform the owners (Mr and Mrs Lister) before publishing our comments.
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