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per nightRhona McMichael - Verified booking
Despite being very freshly painted outside, inside is a different matter. The cottage is damp, wallpaper coming off wall and ceiling in double bedroom, carpets threadbare, the 3-seater settee broken, the place was dirty and I had to start cleaning the kitchen before I could use it. The windows don’t look to have been cleaned for months inside or out & the amount of flies going about gives the game away. I left the cottage 2 days after I arrived with bites all up the back of my legs, the last straw. I advised Discover Scotland I was going to get stronger antihistamines and wouldn’t be returning but wanted to complain about the state of the place and was asked to send a detailed email & photos of my bitten legs to which I did weeks ago and they have been giving me one excuse after another since, the site managed was off last week & they needed to talk to them before they could progress my complaint, well we are now Wednesday the following week and again I’ve heard from no-one. I wouldn’t recommend shelduck cottage OR Discover Scotland, they were happy to take my money but have done nothing to help get me any of it back, £575 wasted on a filthy place that they say they check regularly? That furniture hasn’t been cleaned in years & there’s no padding left in the table seat cushions & they haven’t been painted in years either, absolutely disgusting, I left without taking photos of the property as by the time I’d been bitten I’d had enough & just wanted to get more antihistamines & go home. Entry was 4pm Sat and I left just after 9 on the Monday not having one walk as the Sunday rained heavily, the cottage was the only place I could have got the bites and Discover Scotland have avoided me since, terrible customer service, and now I also note all the recent reviews don’t have names, just ‘trusted customer’. I wouldn’t recommend them to anyone
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Confirmed Guest - Verified booking
This accommodation has been very well organised and everything required is readily available in the farmhouse BUT three factors diminish its enjoyment : 1. incredibly hard mattresses on the beds, so unforgiving that I had to use a walking stick to get around for the rest of the holiday [and I don't usually need a stick !]. 2. the seating in the living room is generous but not particularly comfortable suffering the common problem of being too deep from front to back of the seating surface. 3. a perennial problem that we have suffered over the last 30 years : excessively dim lighting in the living area. The assumption seems to be that all guests will spend their evenings watching the TV, playing on an iPad or fiddling with their 'phones. We found the level of lighting so low that it became difficult and unpleasant to try to read a book or newspaper. Such a shame about these important details because we feel the owners have got the place fitted out about 85% right ! Hope all this helps ! With more accommodating mattresses, we would certainly visit again.
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Confirmed Guest - Verified booking
A beautiful house we were very privileged to stay here for 7 nights and did not want to leave. Large house with spacious rooms all round including the outdoor space, we all immediately felt at home and were extremely comfortable. Home from home, the kitchen is fully stocked with all the utensils needed to rustle up dinners for our family of 7. The beds were so comfy, not a complaint from anyone. The location itself is set within a very quiet area off the main road from the village of Corsock( approx 1 mile or so). The road itself to the cottage is single track with passing places however is in a poor state of repair in many sections, your car may take a bit of a beating with the many pot holes. As the crow flies the location is not far from the towns of Dalbeattie or Castle Douglass, however around 20 to 30 minutes drive your pace is dictated depending on which road you choose and have to negotiate. Overall, a real gem. Definitely be back.
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Kevin - Verified booking
Third visit to this house and reserved again for the same November period next year. The house is nicely located in a quiet area but with sea views. It has all the necessary facilities and has a good heating system which is good for the winter period. Beds are comfy with decent linen and new towels throughout. The house is not “posh” but comfortable , spacious and homely. There 2 of of plus a small dog but with space for few more guests. This part of Scotland is gorgeous but seemingly largely overlooked by tourists, ( we have been in the summer and it was not overly busy then) in in truth a lot of the touristy things are closed in winter but we don’t mind it that way. Cleve House and Gardens (National Trust) is a must as is another NT property Broughton House in Kirkcudbright which is quirky but interesting There are splendid walks from the house but you do to use a car as supermarkets and shops are within a reasonable driving commute
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Confirmed Guest - Verified booking
This is a really nice property in a magnificent location. Sufficiently so that we have already booked for the winter The house was very clean with good beds, bed linen and towels. The decor and furnishings were also clean and functional. The bunks in the smaller bedroom we’re unused and would I suggest might have been a challenge for my “more mature “ self but kids would love them. The house is on one level and spacious.. Every thing we need was provided The driveway was adequate for one car but there appeared to be masses of street parking outside. The rear garden is secure , mature and pet friendly, there are though steps to reach it. We had a minor issue with a missing garage key on arrival but I spoke to the owner Mr Hitchens who was extremely apologetic and we coped without access for the week. Strongly recommend this property in a wonderful and maybe overlooked part of Scotland
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