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per nightTracy - Verified booking
Fabulous property.
Very comfortable for 2 and a dog with plenty of space for a large dog crate. Sauna was an added treat. Kitchen was easily usable with hot plate and combi microwave oven which suited us well. Very comfortable bed and amazing views to wake up to each morning. Wi-Fi enabled us to use internet, play music and watch movies as desired. Excellent location, just 20min drive from Lochmaddy and we explored from Vatersay to Berneray with ease in our week long stay. Owners were super helpful when looking for help booking a day trip down to Barra when the ferry didnât seem bookable. Those instagram photos arenât lying, itâs a genuinely beautiful part of Scotland to visit and unbelievably quiet on all of the stunning beaches. We saw more owls (8) in one week than I have done my whole life in their natural environment, dolphins on our ferry trip over from Uig, Skye, a white tailed eagle and a stunning large deer right by the roadside. No luck for us with otters but we certainly found a lot of evidence of them. Iâm sure others would have more luck. Bring your binoculars and look out for the May-Sept RSPB walks e.g. Wednesdays otter walks from Langass Lodge, Thursdays Eagle walk, Mondaysâ¦.. we didnât find out about these until it was too late, so do research these ahead of your trip if you can. Donât hesitate to book the North Light Studio, weâve already been recommending it so much people are fed up hearing about it!
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June - Verified booking
Weren't told that the swimming pool was unavailable until we got there.
We tried to fire up the hot tub and followed the instructions. We were told that it took 30 minutes to heat up, we checked after 30,45 and 1 hour but the water was stone cold. This basically meant sitting watching TV for 2 days which we could do at home, we decided to head home and the co owner agreed to refund us £200. We were advised that his wife would contact us to arrange this later that day, no one phoned, I called back the following day and spoke to her son who said he would get his mother to call us we are still waiting. We were contacted by Sykes who said the refund had been removed and we could have 2 nights free, given that the owner didn't have the courtesy to call us we rejected their offer. Sykes basically stated that there was nothing else they would do and when I requested their CEO email address again I didn't get the courtesy of a response. Wouldn't use them again and will ensure that none of my family and friends do either. Case of we have your money and don't care. Can I also point out that the swimming pool is still showing as available on Sykes site- False advertising.
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Confirmed Guest - Verified booking
Kendoon Cabin was lovely, it was so remote and there is no light pollution, you could see the stars. The hot tub takes a bit of work, it wasn't filled for us which has we known that we would have got there earlier to do this as it takes a while. A couple of housekeeping things, there was dog mess round the side of the cabin near to the tap for the hot tub. Luckily we didn't step in it but not very pleasant, the chairs and blankets were also covered in dog hair which was a bit annoying. I understand you allow pets but I would expect there to be no trace of them for the next guests. We were also left a sponge and dish cloth, the sponge was well used. Given how much money we spent to stay there I would expect a new sponge and most of the dishes/cutlery were dirty, again it is the responsibility of the user to do the dishes but I would have expected housekeeping to double check the details. These small things just knocked the shine off the place a little. We still had a wonderful time but was left a little disappointed by the standard of housekeeping not being met.
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Carina - Verified booking
The property was exactly as listed.
It was in an ideal location for us, right on the loch. Be aware there is no access to the loch from the property. There are a lot of good aspects to the cabin but nothing to add to what is in the description, therefore, I will focus on aspects that might be useful for future guests: It is a very warm building with few options to ventilate, especially when the midges are around. Cooking was simple with the hob and multi-purpose oven. The cabin is comfortable but not particularly relaxing. The 2 single sofa bed chairs are okay but not ideal for lounging on and although the bed is very comfortable, the thought of climbing down the ladder in the middle of the night for the toilet meant I didn't sleep as well as I could have done. I recommend taking binoculars to check-out the wildlife on and over the loch. Overall, a comfortable place to stay with everything you need
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Confirmed Guest - Verified booking
Lovely cabin in stunning surroundings. The cabin was spotlessly clean and had almost everything you could possibly need for a break. We loved the wood fired hot tub, especially after a swim in the loch, and had pretty much got the hang of firing it up by the end of our stay. There were a couple of small issues, we had booked to stay for a week and the weather was terrible for the first few days, there was no way to get anything dried. We could really have used a drying screen to hang wet clothes and towels on. Ideally a small washer dryer would be fantastic, there is space under the kitchen counter. When the weather turned nicer towards the end of the week a small drying rotary line outside would be great. This did not spoil our holiday by any means but would certainly have made it nicer. I would definitely go back again.
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