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per nightAnne-marie - Verified booking
Oakwood 2. Pictures make it seem larger than it actually is so itâs a bit of a shock when you first walk in however it was lovely and clean.
Paper blinds on all windows some of which are ripped and have been for a while according to previous reviews. Would appreciate curtains in main and twin bedroom windows to allow you to open the windows without the bugs or light getting in. Kitchen - utensils need an overhaul , would appreciate silicon spatula as metal fish slice does not get chips off tinfoil or any other food for that matter! (Previous reviews suggested similar) The bottom 2 drawers underneath the hundreds of mugs supplied also needs sorting out. Would be best to have all instruction booklets in a folder rather than in the drawer and sorted out. Lack of storage space for food in the kitchen so had to move all the crockery to the bottom shelf of the cupboard to be able to use the top shelf next to microwave to store stuff. Decking - No seat cushions could be found for the outdoor furniture despite it being in the pictures. The coverings on one of the chairs was all ripped so presume itâs been like that for a while. Living room- Sofa was comfy and found after 4 days we had headrests !! That was a pleasant surprise. Window behind sofa had the lock removed meaning it couldnât be opened. I presume it was either broken or done like that to avoid it being hit from the outside ? Bunkbed room- Compact room with small beds , bottom bunk actually on the floor, 5 drawer chest and slim wardrobe but clock supplied kept beeping so had to take batteries out. Twin room- nicely decorated but no need for additional chair in there other than to hang things on. Slim wardrobe and 5 drawer chest supplied along with mirror Main bedroom- lack of storage. Only got 2 bedside cabinets and a 5 drawer chest. No wardrobe. Appreciate lack of room as small space. Mirror mounted on the wall either needs to be hung portrait or lower down so if sitting in bed to do hair etc you can actually see yourself otherwise everything has to be done standing up. Bathroom- lovely shower but need to supply bath mat as had to use a hand towel on the floor which isnât ideal. Sink is way too shallow and more like trying to wash in a saucer. Heated towel rail has the main switch in master bedroom but this tripped the fuse and blew all the lights in lounge and kitchen. Reported this to Lyme Bay and the state electrician is needed so not to use the towel rail. Things missing - there are no coat hooks anywhere in the property (albeit 2 over the door hooks were provided in the main bedroom after another review suggested the same ) but you canât shut the door with them on so they remained in the floor all the time. Would be worth putting coat hooks on the wall that forms the âhallwayâ which is basically the back wall of the bathroom. There is no indication of the parking space for the lodge til one of the neighbours told us. Might be worth putting a sign out like Oakwood 1 has ?? Over all it was a lovely place to stay and with a few tweaks would be even better. A bit pricey for 7 days but appreciate its peak time. Weâve stayed here before but in a different lodge so have compared it against the other place and despite our first stay only sleeping 4, it was bigger, had 2 bathrooms, lots of storage , welcome pack and was the same price. Owner just needs to ensure damaged blinds are replaced and add in coat hooks, curtains , kitchen utensils and clear out the junk drawers and you will have a lovely cosy stay. Itâs the details that donât cost much but that make all the difference to those who stay.
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Bhavini - Verified booking
Long but needs to be said What a hidden gem!
There are literally no words to describe how lovely and pleasantly surprised we were with this place. Clean and maintained with updated modern decor, kitchen, and bathroom. Amazing bathtub and shower room! There was a great welcome folder with all the information you needed: local beaches, things to do, places to eat out, etc. Don't get me wrong, it wasn't the biggest of all places. As for 5 people, the seating area did get a little tight, but that did not effect our stay at all! Key fob didn't work to access swimming pool area when we first tried it on arrival, but issue was resolved by lady looking after the place. Great quiet/peaceful resort, lovely and friendly people owners on site too. Great to have an indoor swimming pool accessible for all, plus a laundry area nearby. 2 swings on site for young children to play with, small grass areas around where the kids can run around or kick a ball around without disturbing anyone. Shame we could not make use of the outside seating area as there were covers on seats that looked quite worn out and could do with little maintenance or updating and not sure but could be a wasp problem which may need to be looked at nearby. We had a lot coming through when the door was opened on our stay, but it didn't bother us too much other than scare the kids a little. Great location, in-between Lyme Regis and Seaton. So much to do and see nearby. You would need a car to make travelling easy to and from places, although local transport is available too. If all the holiday homes in Pinewood Retreat are of a similar standard, then this will definitely be our go-to place to stay with family and friends when travelling in this area, without a doubt.
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Sharon - Verified booking
Sykes description of this property, in my opinion, is a misrepresentation.
It does not have a combination microwave ,but a normal one .. no dining table only a nest of tables .. we could not cook anything so had to eat out every day...when we ate at the property we had to eat off two trays... no bath only a shower .. no adequate storage facilities. .. we had to live out of our suit cases on the living room floor There was a small clothes rail and a basket filled with blankets, located in the living room .. the bed was positioned next to the wall so had to climb over each other. Storage was one underbed drawer full of blankets etc. To drive out of the property we had to reverse out on to the main road due to other vehicles that were in the driveway. . This is not a barn conversion,in my opinion, but a large garage conversion. .. the outside wall is next to the road and every time a vehicle goes over a grate in the road it sounds through the property .. the sofa was covered with two throws and was not stylish in any respect and uncomfortable. The property was cramped and not what we expected for £616 a week. .. The owners were very nice people and the welcome gift of cream scones and wine was a nice gesture .. we agree the property was clean and tidy but that does not make up for a weeks holiday accomodation which was not what we expected.. had a true description of the property been advertised we would not have booked it. ..Too small and cramped for two people. ... Sharon and Rob
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Mrs Cornick - Verified booking
This is a lovely spacious house and very warm and cosy. We arrived Christmas Eve and left on 27th. There were just a few things that spoilt our Christmas break. Although there was a tiny Christmas tree it didn't feel Christmasy at all. There were some lights in the lounge but the batteries were all dead. There was a Nintendo Wii but we couldn't use it as the batteries in the controllers were dead. At 5pm on Christmas eve and miles from anywhere we had no hope of finding any. We found a draw with some batteries but no AAs. The front gate was broken and tied up so we couldn't close it making it enclosed for our dog which was a pain having to take her out on the lead everything she fancied a wander around the garden. There is no blind on the downstairs shower room so we had to hang a towel up on the window for some privacy. The beds were very comfortable but the mismatch of lounge furniture was extremely uncomfortable. And although there are TV sockets in the bedrooms there are no tvs. People give old tvs away on various free sites these days it just would've been a nice touch. I know a lot of people don't have tvs in their bedroom but a lot do and nice to give people a choice. We also couldn't get the Now TV box to work, the channels all seemed scrambled. A beautiful house, it just lacked the personal touch. Thankyou for the box of mince pies as a welcome gift.
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Patricia - Verified booking
1.The accommodation was really lovely, well thought out and furnished, couldn't fault it at all :) 2.
It would be good to have a few more bowls and large plates (to serve on) especially if there four people staying. 3. The listings stated that the pub and restaurant on site would be open, but it appears its only open certain times of the year. 4. Although there was tea, milk and biscuits left as a welcome, (which was great) perhaps a larger welcome pack could be left to get the holiday makers over to the next day to go shopping, as the nearest shop is quite a distance from the site. We only say this as we were hoping to have a meal in the restaurant when we got there and were going to go shopping the next day, but as the restaurant wasn't open we had to go shopping immediately after a long journey, . 5. Please note: these are observations not criticisms, as the place was gorgeous and a credit to the owners. thank you very much for letting us stay in your lovely holiday home. ******* Owner Response ******* Thank you for your feedback, we have now amended the property description to state the opening times of the local restaurant, we have also increased the amount of cutlery, plates and bowls at the property. Again we thank you for your feedback and hope to see you again soon.
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