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per nightDebbie - Verified booking
When we arrived there was a pint of milk and a packet of milk chocolate digestives waiting for us .
A very welcome and nice touch . Peacehaven is a nice lodge and plenty of room for 4 people and our Leonberger . The owners had everything in there that you could possibly need for human and dog. . The site was well maintained with plenty of space for us to walk our dog . The Village Inn just up the drive way was a nice place to relax and have some dinner , they are dog friendly and staff were friendly and helpful. When we walked into the lodge it smelt very musty and damp. Every room had damp in it . I am asthmatic and was having to use my inhaler every day, not something I usually have to do. The rest of my family are not but even they were suffering from the damp. The only light working in the twin room was the main light even though there were 2 wall lights and a lamp as well. The tap in the bathroom constantly dripped. We discovered that the sofa was a sofa bed which my daughter could use instead of her camp bed. The sofa had clearly not been moved for a while to be cleaned underneath as was quite dusty and dirty. She pulled out some duvets from the bedroom cupboard to sleep on as the sofa bed was quite hard, they were stained. There was old food in the cupboards, the outside rubbish bin was full, not a big issue had the rubbish been bagged, but it stank!. Bin day is Friday. As most people leave on a Saturday then I think that would be a better day to collect the rubbish. The light on the outside of the lodge on the driveway side did not work as the bulb was broken. There are streams flowing either side of the site which could explain why the lodge, and most likely every other lodge on the site, suffers from damp. A holiday is what you make of it so all in all we had a pretty good one, however, due to the damp issue we will not be going to this particular place again.
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Tina - Verified booking
Lovely holiday home in a very nice location.
Thank you for the thoughtful welcome gift of milk and a scrummy carrot cake. Most appreciated. The cottage is clean and well stocked and just right for a family of 4 adults. The beds are clean and comfortable, and the sofa is quite possibly the most comfortable thing I have sat/lounged on in a long time. Love that there is a tv in each room and you are able to sign into your own streaming services. The Wifi/Broadband is very fast and we had no connections problems at all. The kitchen has everything you need, including tongs! (so many places don't have tongs! pet peeve/quirk of mine) The stove was easy to use, but I was grateful for the instructions inside the cupboard door. Could do with another baking tray, but again thats a personal preference, and I managed quite well with what was there. I like that there is a washing machine and I could take clean clothes home. The only slight negative comment I have is the shower drain could be checked more regularly. It was very slow to drain so I pulled it out and it was full of slimy decaying hair and soap from previous visitors. I cleaned it and the shower drained perfectly after that. The holiday village itself is lovely, clean, tidy and very well maintained, and perfectly located to explore the surrounding area. I would highly recommend Peacehaven and would stay again if I was holidaying in that area.
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Kimberley - Verified booking
Having read the reviews for this property, we mistakenly decided to trust the owners comments that the damp issues had been fixed within the property and a new cleaner hired (plus new damp proof measures).
I can categorically tell you that there is an unmistakable stench of damp inside this property. It permeates every aspect of the property meaning you cannot put clothes in wardrobes, and we didnât even allow our son to sleep in one bedroom instead deciding to give him the rear bedroom and double bed due to the smell being stronger in the front (meaning my husband and I slept in twin beds). I contacted Sykes after visiting the property, but they were worse than useless with any kind of resolution. I wouldnât recommend visiting this property especially if you have children. We all left with heavy chests that lasted for weeks afterwards. We didnât approach the owners during our stay as we had many activities already planned which meant we were out early and back late most days. I was also unable to see how the issue could be resolved aside from leaving and returning home as it was literally the entire building that smelt so we grinned and bared it. I will say, they clearly have updated cleaners as the surfaces were clean and there wasnât any dirt around, just a dozen or so spiders which we didnât mind.
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Kimberley - Verified booking
Having read the reviews for this property, we mistakenly decided to trust the owners comments that the damp issues had been fixed within the property and a new cleaner hired (plus new damp proof measures).
I can categorically tell you that there is an unmistakable stench of damp inside this property. It permeates every aspect of the property meaning you cannot put clothes in wardrobes, and we didnât even allow our son to sleep in one bedroom instead deciding to give him the rear bedroom and double bed due to the smell being stronger in the front (meaning my husband and I slept in twin beds). I contacted Sykes after visiting the property, but they were worse than useless with any kind of resolution. I wouldnât recommend visiting this property especially if you have children. We all left with heavy chests that lasted for weeks afterwards. We didnât approach the owners during our stay as we had many activities already planned which meant we were out early and back late most days. I was also unable to see how the issue could be resolved aside from leaving and returning home as it was literally the entire building that smelt so we grinned and bared it. I will say, they clearly have updated cleaners as the surfaces were clean and there wasnât any dirt around, just a dozen or so spiders which we didnât mind.
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Victoria - Verified booking
Great little bungalow, very quiet site â¦.
Cleanish, (cobwebs behind tvs on walls) , tidy and very comfortableâ¦. Issues- shower needs handle it fits on replacing as it doesnât hold the shower head properly so youâre better off using it free hand. One bin in the whole place!â¦.situated in the kitchen, none in bedrooms or bathroom. The microwave!!â¦. Aweful, rusty inside and I would no way use it!!⦠Patio door has piece of plastic that constantly pops out when using, easy fix but not been done! Not enamoured with the fact thereâs a camera outside the front door that constantly photographs you as soon as it sees movement, I have the same camera so I know it records also!⦠not on photos on booking but definitely there! ( I appreciate security but not comfortable with someone reviewing my movement on holiday !) If these simple and cheap things were done then it would be perfect
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