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£289
per nightKatie - Verified booking
Absolutely beautiful property, just a few things as to why we didn't give it 5*.
Having read the description of the property, it reads as gas central heating and underfloor heating. We were disappointed to find it only had underfloor heating. This wouldn't have been a major issue but as it was winter and around 5 degrees, we really needed warmth. We had 2 OAPs and a toddler. The 'welcome' letter said the heating had been set to 18 degrees in the bedrooms and 20-21 everywhere else. We were told we could not alter it, therefore we were extremely cold. There is a fire in the lounge and lighter fuel, but nothing to light it with. Although the Co op is literally round the corner, it's not ideal having to go out in the freezing cold when it could have been stocked ready for the occupants. The fire was not strong enough to heat the whole lounge/kitchen area as it is open plan. All the heated towel rails had masking tape over the switch, implying we were not to use them, however the welcome letter said just turn them on? We tried to call the out of hours number several times to ask them to turn the heating up but no answer. The welcome letter also stated we would receive a 'welcome pack' with supplies from a local shop - we did not receive anything. Whenever I have stayed anywhere with a coffee machine, there has been a good supply of coffee pods - there were around 5 decaff pods. I think more attention to detail needed to happen. It's the small things that make all the difference. The cleaning wasn't brilliant, the fridge and a few cupboards had an awful smell. There was also a pile of dust/dirt in the bathroom that hadn't been cleared. With all the above said, we had an amazing holiday and had the heating not been an issue, would definitely return! The beds were super comfy and the views were beautiful.
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Daniel - Verified booking
Fantastic property in a great location, we never tired of the breathtaking view.
There are however a couple of points Iâd like to raise. The second en-suite with the wooden sink unit is absolutely covered in black mould, this was raised by a family member within hours of being in the property. The window in this room was also stuck shut. This left the room smelling horrible and every shower added moisture to allow the mould to thrive. The blue velvet sofa in the lounge, the seat cushion zip has failed, so as soon as you sit on it, it starts to come away from the foam, making it extremely uncomfortable, and required repeat intervention to prevent it coming off completely. Kitchen utensils, whilst the kitchen is pretty well stocked, there are a few things missing; kitchen scales, frying pan splash screen, plastic/glass measuring jugs (for microwave use) to name a few. One of the knives in the knife block has failed due to it being put in the dishwasher, the wood has rotted from the metal blade. The garden furniture, this has become tired, and several cushions appear to be missing, it might be time to invest in a new set, as it spoils the time in the garden The property book mentioned a hand held vac, but we couldnât find it so had to dig out Henry instead. These points aside we still really enjoyed our stay!
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Jennifer - Verified booking
The house layout was great, it accommodated 7 adults, 1 infant and small dog great.
There is lots of snagging and unsightly things - horrendous mould problem, damp walls, broken door handles, decking to the main door is slippery. The main feedback Iâd give the owner is - if youâre paying a cleaner/care taker, they are not doing what youâre paying for. The house was not clean/dusted. The floors dont seem to get mopped, our infant walked around for a matter of minutes on arrival and his hands and feet were black! There is thick dust everywhere, huge dusty cobwebs (been there some time!), mould - worst in the top right front bedroom. I have taken lots of photos for the owner. The inside of the oven and microwave were revolting - we couldnât use them it was disgusting. Even the cushions on the dining chairs were unclean. The house was so dusty it had 2 hayfever sufferers sneezing constantly - only in the house though, We found the fireplace surround and the fact the doors to the conservatory dont lock a hazard for our infant. Only sofa seats for 5 or 6 max when property sleeps up to 10. Meant 2 of us were on hard dining chairs every night. The beds were super comfy and decent bedding & towels provided. You could get passed the snagging but Cleanliness really lets this property down.
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Jennifer - Verified booking
The house layout was great, it accommodated 7 adults, 1 infant and small dog great.
There is lots of snagging and unsightly things - horrendous mould problem, damp walls, broken door handles, decking to the main door is slippery. The main feedback Iâd give the owner is - if youâre paying a cleaner/care taker, they are not doing what youâre paying for. The house was not clean/dusted. The floors dont seem to get mopped, our infant walked around for a matter of minutes on arrival and his hands and feet were black! There is thick dust everywhere, huge dusty cobwebs (been there some time!), mould - worst in the top right front bedroom. I have taken lots of photos for the owner. The inside of the oven and microwave were revolting - we couldnât use them it was disgusting. Even the cushions on the dining chairs were unclean. The house was so dusty it had 2 hayfever sufferers sneezing constantly - only in the house though, We found the fireplace surround and the fact the doors to the conservatory dont lock a hazard for our infant. Only sofa seats for 5 or 6 max when property sleeps up to 10. Meant 2 of us were on hard dining chairs every night. The beds were super comfy and decent bedding & towels provided. You could get passed the snagging but Cleanliness really lets this property down.
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Joy - Verified booking
Loved the property.
Deceptively spacious and good location. Unfortunately we had to clean the kitchen before use and there were lots of mouse droppings in the cupboard under the sink. This put us off using the floor cupboards. The fridge needed cleaning and there was food left in the freezer. We had to call out maintenance for the tumble dryer, which was very prompt, but unfortunately had to wait for a new part. Washing facilities were really important to us as we had 4 very little children, including a 6 week old baby. Two of the smoke alarms were beeping when we arrived and needed new batteries. These should be checked before guests arrive, but maintenance replaced them, when they came to repair the tumble dryer. Having said all that, we would definitely stay there again. We have stayed in numerous North Cornish properties, visiting family and Lamorna was perfect for large family groups. Thank you.
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