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per nightChristine - Verified booking
This is a lovely property with lots of room and plenty of equipment for cooking which was useful as we were a family group at Christmas and New Year.
Decorations were up and there was a decorated Christmas tree. It's in the country on an estate where we could take the dog for walks. The owner was very helpful about us adding on an extra day at either end of the holiday when we could see on the Sykes website that the property was free. Some minor problems: We did ask for the bed in the downstairs bedroom to be made up as two twins (as my husband snores). The bed was listed on the website as super king size but actually it was only king so the twin beds were narrow and not very comfortable. When some of the family left I slept in one of the other rooms where the bed was more comfortable. There was a minor power cut part way through the holiday and the owner helpfully came out twice to try and sort out the timing on the heat pump that provided the heating but it didn't work consistently for the rest of the holiday. However there was a log burning stove in the lounge that we could have used if it had been colder. There was a pump in a cupboard in one of the upstairs bedrooms (the one with the en suite) and even before the power cut it would come on in the middle of the night making a banging noise every couple of seconds and kept my daughter awake. Some of us used the undercover outdoor pool once but maybe to be expected at this time of year despite being heated it wasn't warm enough to be comfortable.
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Maryjane - Verified booking
Where to start?
a. Safety must be the first concern, especially in case of fire in such a wooden building. However, when you lock the main door at night, from the inside, it is virtually impossible to unlock. To do so we had to climb through a window every morning, to unlock the door from the outside. This is a known problem as there is a note on the door frame. REPLACE THE LOCK as a matter of urgency. b. Most of the smoke alarms have been removed. c. The kitchen induction hob's glass top is badly broken, with bits detaching. Yes it still works, but really.. d. The sink in one of the upstairs bathrooms has a big (~2") hole in it and is unusable. e. The tv in the downstairs bedroom has no signal. This was reported on day 2, and nothing done. f. Broken glass by the swimming pool. g. The outside "key safe" is upside down, and does not appear to work in any case. h. Most bedrooms very basic/small with picture hooks but no pictures on the walls. The pictures are very flattering. We paid £1800 for a week and expected more, having done this many times elsewhere. i.e. we are not that hard to please. The above is a pity as the property could be reasonable if furnished to a better standard, and is further let down by poor maintenance. We reported the sink and hobb on arrival the first day and were offered a £50 (!) discount. It has not appeared as yet..
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Melissa - Verified booking
Batts Barn is a beautiful barn conversion in a stunning setting.
The location is within easy reach of many lovely villages, pubs, farm shops and castles. The barn has been finished to a beautiful standard with a very impressive kitchen area. The pool was an additional bonus, although "heated", it isn't the warmest. The housekeeper who lives onsite was very welcoming and friendly and nothing was too much for her. Thank you. A few things that let it down, without focusing on the negatives as it was lovely. But this certainly would improve the listing: There was no welcome pack, nothing at all. For the price of the barn, this was a shame. When I say nothing, not even tea bags, kitchen roll, coffee etc. This was disappointing and being very remote, it wasn't easy to "pop out". Most other accommodations we stay at, at least provide the basics along with a welcome pack and letter. Simple touches make a big difference and would make for a better review. The property could have been cleaned to a better standard, mostly the amount of cobwebs. We also had a huge problem with flies and wasps in the property. We understand you can get cluster flies this time of year but this was ridiculous. We were up until 1am trying to sort the problem. Once again, a lovely property. Just attention to the finer details would certainly benefit.
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Vernon - Verified booking
The only reason it doesnât get a top mark throughout is that there was something lacking with the electricity supply.
We have an electric car. When we arrived we were very very low on charge after the journey down (our fault I admit) and needed to put a few miles back into the car battery for safety. Normally you can do this with a trickle feed known as a granny charge by using a three pin plug in the premises. It just puts a few miles into the car to get you to a fast charger elsewhere. We couldnât do that because there was insufficient power in the house electricity supply and it might have been a disaster on our first day. The electricity is adequate for the utilities in the house but not for the car charging. Not normally a problem, but in these days of increasing electric vehicles I do think that this matter should be pointed out because some people will rely on a few miles of charge in the same way we did! Other than this it is a great premises.
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Felicity - Verified booking
We were really delighted with the property and it surpassed all our expectations!
We thought perhaps given that it is a period building that it might be a bit antiquated inside but it is beautifully maintained, much more spacious than I had thought and very clean and well kept with a gorgeous garden full of flowers! We were really cheered to find the complementary coffee capsules for the nespresso machine and the loaf of bread, butter and jam pots left too, particularly since we arrived late the night before. The car park set up worked really well and the proximity to M&S and the High Street, as well as having a door code for the front door - which meant we never had to worry about losing the house keys! Such a fabulous cottage in a convenient location. We have already decided that we would like to return to explore the area more as it is so beautiful!! Thank you for a wonderful stay!
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