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per nightJacqueline - Verified booking
Bearing in mind you have cleaners going in once the property is vacated, we were disappointed to find a large cobweb underneath one of the kitchen cupboards and a large dust ball hanging from the underneath of the landing radiator.
Generally speaking, the property was of an acceptable clean standard. With regards to the appliances in the kitchen, all worked properly, however, in our opinion the dishwasher was too small given that four people can stay in the cottage. With regards to the main bathroom, our only comment is the glass shelf above the wash basin is positioned in an almost dangerous position when one wants to bend to rinse their mouth for example - one has to actually duck your head underneath the shelf to access the basin properly. Bed was very comfortable, but alas, the sofa was on the hard side and not particularly comfortable to sit on. The welcome pack does need to be updated to include the correct information regarding the recycling bottle bank location and also the fact the recycling bins are only collected on a fortnightly basis rotating with the general waste bin. Regarding the above, we did enjoy our time at Poppy Cottage, neighbours were lovely and welcoming - location was great. We look forward to returning.
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Paul - Verified booking
Lovely cottage in fantastic location.
Perfect size for 2 adults and toddler. Good size sitting room, practical kitchen with everything you need, nice downstairs cloakroom (with washing machine), very good bathroom with Velux window (you can hear the sea when open!), very comfortable bedrooms. Good size patio out back which becomes a sun spot - really relaxing. Really sleepy cottage, with excellent feel. A lot of thought has gone into providing guests with everything they need, so I would recommend, and we hope to stay again. If there was only one criticism; I'm sure guests would appreciate the standard milk, butter, bread on arrival. Final touch would make this property excellent.
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Mrs Fairman - Verified booking
We don’t consider the use of the word ‘ cottage’ a fair description, it was a small semi-detached house! Also we felt that it was totally unacceptable that we weren’t able to gain access to the property until 5pm, which means we loose a day of our holiday, although it was 7 nights accommodation the holiday is short by 1 day as we had to vacate at 10am. We have spoken to a number of people who have used Original Cottages (Suffolk Secrets) and they all agree that something needs to be done to allow occupancy around 2 pm which was the time when we first used your company.
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Anthony - Verified booking
Poppy Cottage has been refurbished to an extremely high standard.
My wife and I enjoyed our stay very much because it was so comfortable and its location to the shops and beach and pier so convenient. Parking was so easy even when none was to be found in Victoria St. Now some bad points. None of the locks on internal doors work to hold the door shut except the lounge door. Even the privacy locks on the WC and bathroom do not engage so no privacy ! Front and back door have to be slammed very hard to engage the locks on exit. User manuals for kitchen equipment were not to be found even in the location mentioned in the guide book.
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Mrs Lindsay Dunn - Verified booking
Deckchairs was a light bright and spacious holiday home. The garden was perfect for our small dog. The off street parking a big plus. The interior decor, deckchair theme certainly put us in a holiday mood! The house was a home from home in terms of equipment and the well stocked shed a thoughtful bonus. It’s location was perfect for the beach and town. Also ideally located to drive out of Southwold to explore the area. We had a perfect 2 week holiday and the property was key to this.
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