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per nightTrevor - Verified booking
The cottage was freezing when we arrived so we spent the first night in coats.
The welcome pack was nice and included ground coffee but no cafetiere or anything to make it with. I rang the number but they were no help. I did find a cocktail shaker with a dead fly in it though. The TV batteries were dead and no spares in the man drawer. There are CDs but no CD player, videos but no video player. There are candles dotted around but the instruction booklet said candles weren't allowed. The kitchen could have done with scissors and tongs. The downstairs shower room never got warm enough to use. Some of the curtains could have done with being a bit shorter so they would fit behind the radiators better. The cold water feed in the upstairs bathroom was worse than the hot water feed. There was a freezer but it was in an outside shed so probably wouldn't work in cold weather. The drive is constructed such that you scrape the bottom of the car on entering. I had to park in an unlit road. To get recycling instructions you had to type in a long URL to get to the county council information. I didn't bother. The cottage itself was fabulous. Uneven floors, small doors, cosy rooms; all quaint features you'd expect from a 17th century building. It is barely overlooked. The garden is huge. It's nice to see they've not sold it off. There's a lookout table and chairs at the highest point, but you have to avoid the dog pooh on the steps.
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Stephen - Verified booking
Having stayed at Upper lodge for the last seven years, March 2023 was the first time we felt the need to write a review.
The owners apologised and asked us to give it another go. So in March 2024 we did. On arrival we found the waste bins were not emptied and were left in the main bedroom. The bathroom and en suite bins were full to the brim with the previous occupants rubbish and still in their respective rooms.After emptying the bins we could not find any replacement bin bags in the kitchen drawer at all. Once again we found dog hair on the furniture and seating area floor downstairs. The towels and quilt covers and pillowslips in both double rooms had some dubious stains on them. Some of these stains could have been from the washing machine door rubber which was disgusting and really needed cleaning,which we did before we used it..The tea towels had been washed but still looked grubby. We could not start to enjoy our stay until we had vacuumed the lodge right through with a hoover that desperately needs new floor tools and cleaning out and a new bag fitted. Upper lodge is a stunning property in a beautiful location and we understand that it is a holiday let that is in need of some TLC but it should be CLEAN! We are sorry to say that we are very disappointed as we really look forward to holidaying there.
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David - Verified booking
The charming and peaceful location is lovely but could not quite compensate for the fact that this pleasant house has seen too many visitors and now needs to upgrade some tired and rather grubby (it has to be said) floor coverings and soft furniture.
Obviously, your publicity photos were taken a long time ago ! The patio furniture was comfortable but crammed onto a poor space which could do with a pressure wash and some attention to encroaching vegetation. The front large patio, ideal for al fresco dining, was devoid of any furniture at all which was a pity and equally needs a good scrub. Hot water was âon demandâ but our demands were often ignored, particularly at the bathroom wash basin and the shower controls were aging and rather âcrankyâ . Youâll love the location but perhaps conclude, as we did, that itâs time some money was spent to upgrade the facilities as this cottage does not currently justify the premium price bracket that itâs in . Our hosts were friendly and approachable and in spite of the criticisms we enjoyed our stay not least because of the glorious September weather.
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Harry - Verified booking
A thoroughly enjoyable and welcoming place to stay and in a fantastic location.
The property was as described and offered many features and comforts; the little cosy lounge was exceptionally lovely to chill-out in after exploring the Suffolk countryside. The reception pack of wine and fresh bread etc was a lovely thought and most welcome. The only minor issue we had was with the ramp to the gravel driveway. As soon as the front wheels got on to the gravel, there was insufficient support and the car bottomed out scraping the ridge. Either the ramp is slightly too steep or the first foot or so of the gravel drive needs to be reinforced. However, this was easily overcome as there was sufficient room to park outside the lovely entrance gate to the property on the roadside. No doubt though, I would highly recommend this charming property to others for an ideal location to base your travels around mid & south Suffolk.
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Harry - Verified booking
A thoroughly enjoyable and welcoming place to stay and in a fantastic location.
The property was as described and offered many features and comforts; the little cosy lounge was exceptionally lovely to chill-out in after exploring the Suffolk countryside. The reception pack of wine and fresh bread etc was a lovely thought and most welcome. The only minor issue we had was with the ramp to the gravel driveway. As soon as the front wheels got on to the gravel, there was insufficient support and the car bottomed out scraping the ridge. Either the ramp is slightly too steep or the first foot or so of the gravel drive needs to be reinforced. However, this was easily overcome as there was sufficient room to park outside the lovely entrance gate to the property on the roadside. No doubt though, I would highly recommend this charming property to others for an ideal location to base your travels around mid & south Suffolk.
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