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per nightSamantha - Verified booking
The cottage is beautiful and in a gorgeous location.
The attention to detail in the cottage is amazing, it is very well presented and has a lovely feel about it. The hot tub is a big bonus if you get the weather for it. It is a bit overlooked but I can see that in time the shrubbery should provide some screening, however a parasol would help in the meantime, and to also cast some shade on very sunny days - the heat of the hot tub and the sun is intense. There were four slight issues - in the single bedroom my son locked the door with the key from the inside but then could not get it unlocked, it had jammed. By throwing the key out of the window and then using a bit of force, it eventually unlocked but I would suggest removing the keys altogether, they look pretty but I would say that they are not really needed. The second is the bed in the main bedroom, itâs rather creaky. The third being that my daughter found a used sock in one of the her bedroom drawers (which we left there Iâm afraid..she didnât want to touch it and then I forgot to remove later on). Lastly, it was having no access to the heating. I appreciate we stayed during July but a couple of the evenings went very cold and it was then that we found the heating system was locked. We would have maybe lit the wood burner but no wood was provided. We understood that usually neither of the these would normally be needed in the summertime, however having one as an option would have been good. I do not want any of these points to detract from the cottage itself, or indeed our stay. We loved staying there and would definitely recommend to anyone else visiting the area.
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Emma - Verified booking
Not the best stay that this cottage ⦠firstly itâs not family friendly as described the property is located on the corner of a busy road so when having to park the car across the road on a evening itâs not very safe !
Itâs also does have a damp smell to the cottage . I have been diagnosed with Crohnâs disease and I get very cold on an evening, the Central heating is locked so youâre not able to put the heating on just to take the chill away ,you have no were to dry wet towels items of clothes ( only a small wooden aire me in the utility room which you only get a few pairs of underwear items shall we say) On booking our weeks stay itâs stays that starter for woodburning stove, included in the price. however this is not the case ⦠I even had a mouldy honey spoon in the cutlery drawer. I sent a message to the owner and the gentlemen, that looks after the property⦠that he will speak to the owner about the heating this was never resolved ! I have all correspondent text messages that shows they never replied I have spoken to Sykes to try and resolve this matter , This is their reply Dear Mrs Midgley, Thank you for contacting us regarding your booking at Pound Cottage. The owner has advised they do not wish to offer compensation as you did not give them any chance to rectify the issues. If you wish to pursue compensation then this will have to be done via third party means such as the small claims court. We will now close the case. I did sent txt message to Anthony/ Jacqueline and I think over 3 days itâs Long enough to rectify any issues and yet they didnât !!
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Rosie - Verified booking
Perfectly placed with everything close at hand.
Lovely welcome pack and overall clean. We had a wonderful time. Grandchildren loved it!â¦.However a few things need attention; there was various patches of black mould in shower around edges at the sealant. More importantly when using the shower the water did not drain away. Very slow and needs unblocking. My grandchildren had to stand in the dirty water coming back up from the drain during a âquick showerâ only. Needs sorting as could be a health issue. I did explain to the cleaner who said itâs a continuous problem because of drains on site that council need to sort. So needs sorting or at least use of a drain unblocker! Afterall we are paying for good useable facilities during our stay and could only have brief showers as risk of shower tray overflowing. The skirting board and wall by the doors behind the curtain in lounge/kitchen area showing signs of water damage with black staining and cracked paintwork . Furniture needs refreshing/updating ; tv unit and kitchen table look shabby with damage to tops. Right hand door to double doors on lounge area needs attention gets stuck and cannot be opened easily signs of rust on bottom of door. Other chalets nearby have been updated and do make this one stand out as needing refurb. Including smartening up outside. Once these areas are attended too will be perfect!
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Carolyn - Verified booking
The cottage itself is lovely, very clean, towels provided and tea and coffee, and the hot tub was really good to go in every evening after a day out.
The location was great and the walk from the cottage into Lyme Regis was really nice. The biggest downside for us was the significant lack of parking I can't see that this was advised of in the property listing. I've looked through everything. From an accessibility point of view as I'm profoundly deaf in my left ear and I don't have much hearing left in my right, this was a massive issue to the point that I feel we should make a complaint please. The road outside next to the cottage is extremely dangerous and we had no choice but to park over the road on the hill. People need to made aware of this! It's standard stuff. It's not a cheap holiday and this is something you should either have as standard or at least be made aware of before you go. It's really disappointing. We have no issue with the quality of the cottage etc, or the booking etc through Sykes is just the parking and I in particular don't want another family to go through the stress like we did due to accessibility issues. Thank you.
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Aimee - Verified booking
Hi. We had a lovely time staying here.
The house is in a perfect location. We knew we had not booked the highest rated house so knew it wouldnât have certain things. It was clean in the bedrooms etc A few items for feedback:- The sofas have this very strange smell- almost like garlic?!! I donât know if theyâve been sprayed with something to protect them? So when you walk into the lounge itâs quite strong smell. (It took me a few days to understand where it coming from!) The bathroom needs a deep clean on the floor. The kitchen cupboards have a smell too, maybe if theyâre not used a lot? The courtyard needs a good sweep and would be such a perfect space if it had a real patio. A larger smart tv on a swivel would also be good. This house has so much potential to be something super special with some upgrades. All in all we love Lyme and this was just a wonderful holiday. Thank you
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