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Scerina - Verified booking
Many, many negative issues with this property: 1.
Dirty, mouldy shower. 2. Stains on bedding. 3. Spiders in bed, total of 27 spiders in property over a week, some very large indeed. 4. Previous occupants smelling, rotting, mouldy food waste left in the kitchen. 5. Tepid shower. 6. Faecal matter caked and left in rim of toilet, very unhygienic and a health hazard. 7. Dirty skylights with no blinds. 8. Holes in curtains. 9. No toilet roll holder. 10. No wardrobe in room with two beds. 11. Exposed wiring in back of wardrobe in double room. 12. Multitude of cobwebs in every room corner. 13. Squashed bugs left to dry on walls and door frames. 14. Questionable stains like dried snot on wall next to bed. 15. Dog urine in door runner. 16. Leaking drainpipe right in front of main entrance which kept you awake when it was raining and causing cracked flooring which was hidden under doormat. 17. Smelly, dirty kitchen floor, had not been mopped or bleached. 18. Microwave in cupboard so you had to physically lift it out and place it somewhere to use it. 19. Dead flies and cobwebs over cookbooks next to cooker. 20. No terrestrial TV, just a box ominously balancing on top of TV. 21. Washing drawer full of mouldy washing remnants. 22. You have to pay £20 on top of your booking price to use the hot tub more than once. 23. Iron plate caked with dirt so unable to use. 24. Owners dog urinated on recycling and my vehicle every morning which was very unpleasant smelling. 25. Stains on cushions and settee. 26. Seals on bi-fold doors hanging off and crevices very dirty indeed, full of cobwebs, dirt & dead spiders. 27. Numerous beetles all over property floor. 28. Broken mirrored bin in bathroom, daughter nearly cut toe on it which could've caused a nasty injury. 29. Burn marks on dressing table (may be from hot iron which may the reason for issue number 23.). 30. No small bin liners in bins in bedroom and bathroom, very unhygienic, but I did bring my own black bags. This property certainly wasn't worth £2000 for a week. Complained to Sykes with supporting photos and videos which I shall publish online on every platform if no partial refund is given as requested, as property owner said his wife checked the property before we arrived and we couldn't check in earlier as the cleaner wouldn't be finished. One wonders exactly what the cleaner did do?? I didn't report the issues to the owner as it would've tainted my stay as I had booked the stay through Sykes and I believe they have a duty of care to the client to who books such expensive properties only to be harshly disappointed when they get there. I spent most of my holiday cleaning the property myself having bought numerous cleaning products in which to do so. Even my dog was immaculate and didn't leave a mess anywhere. We even cordoned off the verdant grass ourselves in order to keep it in a lovely condition. The property was left in a cleaner state than when we arrived. The owner even stated we were very clean and quiet and could stay again which makes this situation quite bittersweet. So very disappointed. This was the first holiday after losing my whole family in a short space of time. I was hoping for a clean, peaceful and relaxing stay but left very upset indeed which in turn exacerbated my depression instead of alleviating it.
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Joanne - Verified booking
Absolutely spotless accommodation, had everything we needed for a perfect stay.
The patio and surrounding area was fab as it was fully enclosed and we enjoyed a cup of coffee in the mornings and a glass of wine early evenings, enjoying the beautiful Pembrokeshire weather â¤ï¸. We could not fault The Annex, tastefully decorated, gorgeous shower and we slept well in the most comfortable bed. Sheena and Mark are exceptional hosts. Sheena was extremely responsive to any questions I had and even went above and beyond to decorate the accommodation with banners and balloons for my husband's birthday and also organised a beautiful birthday cake! Saundersfoot is extremely close by, and Tenby about 5 mins away. Thank you for a wonderful stay, and for making my husband's birthday so special. We will definitely be back, thank you Jo, Ian and Freddie x
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Confirmed Guest - Verified booking
Amazing. The Dairy has been beautifully renovated recently and we laughed that it was probably better equipped than out own home! We came to stay here for our 'mini-moon' the day after we got married, with our little Westie dog. It was the perfect relaxation after the hectic pre-wedding. We are keen walkers so there was easy access to the coastal path etc. but sat in the pristine garden it was so tranquil. We had a lovely card from the hosts as I think Rural Retreats must have passed on that we'd just got married - it was really appreciate thank you; the hosts are also lovely - keep themselves to themselves but happy to chat if they are around. We were so sad to leave. I really cannot fault it at all.
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Caroline - Verified booking
My husband and I spent a long weekend at the Annexe 10th February 2024 for our 10 year wedding anniversary.
It is a beautiful place, everything you need, decorated tastefully with attention to detail. So clean it is exceptional. A home from home - the bed is really comfortable and we felt so relaxed there and both slept really well. We went to Tenby and Saundersfoot (which is not far at all)with our dog Oscar. He especially liked swimming in the sea. We had sunny days whilst we were there so that was a bonus. You wont be disappointed if you book here - I cant stress enough how lovely the property is. A perfect place. Thanks for a lovely stay., from Caroline, Richard and our dog Oscar.
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Confirmed Guest - Verified booking
Absolute well thought out conversion , Very well maintained and presented . The Hamper was more than expected with all you needed for a good start to the day also the fruit hamper wow did not expect that . The side board contained all sorts of information about the area and what is on offer . also a very good selection of books to read if you had time . The cottage is in a rural position with great walks in easy access . Every review you read has a positive and true representation of this delitful cottage . Well done Nigel and Tracy a BIG thank you
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