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£62
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From
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per nightPatrick - Verified booking
The property is in a great location and clearly has been recently modernised to a fairly high standard.
However there are a number of small issues which if addressed would make this property five star in all respects: 1. There is no information about any of the facilities to assist people who stay there - heating, lighting, blinds etc. Simple to do but it seems to be an issue which clients have highlighted consistently over the last few months. 2. The log burner in the lounge could not be used as it leaked smoke from the seal between the chamber and the chimney. A health and safety issue but one which Im fairly sure could have been fairly quickly resolved -probably the biggest issue. 3.Related to this it meant the underfloor heating needed to be boosted to supplement the heating - this cannot be done quickly to make the room warm and comfortable also there were no instructions relating to this. 4. The showers - the owner phoned us to advise before we arrived that one of the showers was out of commission. This was not an issue for us as there was an en-suite shower in the other bedroom. However this shower did not operate properly as the overhead part of the shower would not work. Again a fairly simple repair needed. 5. Blinds for the vellux roof windows in this room should be fitted (not an issue for us) but it does make for a very bright room as soon as dawn kicks in. 6.The front door lock is not easy to operate from the point of view of getting out of the house as there is only a small turning 'handle' to hold on to. Whilst I have listed a few things here we loved our stay at the house but found it a bit frustrating when I read the reviews that many of the issues had already been identified but were still outstanding. Just take time to resolve them and take away some of the hassle for all concerned.
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Alison - Verified booking
We had a wonderful stay in Northumberland, 23 Valley View was warm and clean, with a very comfortable bed and wonderful shower.
My husband enjoyed the golf course every day and the dog enjoyed the walks through the woods. All towns and beaches were within easy access and we spent a lot of time exploring. We did have a few issues, we were unable to watch live television (rugby world cup) however hard we tried, we managed to sign into netflix eventually, Iplayer was very bad . The welcome pack consisted of a couple of tea bags and some sachets of milk and sugar... no one expects a special welcome but when you were stuck in a huge jam on the A1 for two hours (we had a long journey anyway) and arrive late its nice to be able to relax with a few cups of tea before having to rush to the shops. A small amount of washing up liquid, cleaning cloth and small amount of liquid hand soap would have been nice as a starter. The information pack could do with some updating, it would be helpful if the Wi-Fi code was in it, we had to hunt around for it and maybe the instructions for appliances, we weren't sure how to use the dishwasher but found instructions in the end. Also some information on recycling that was available at the site. 23 Valley View was a great place for a holiday, the site was quiet and everyone was very friendly, will certainly be considering another stay.
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Cara - Verified booking
This could be an amazing place to stay if the owners spend a bit of money.
There is a date stone outside the property from 1992 and there have clearly been no updates since then!!! The interior is old and fusty, and in a big bathroom, no shower! Such a shame as the cottage is based on a complex of old farm houses and barns - there used to be an indoor swimming pool and bistro and gym which are all closed up and have been for some time (so the locals say). The description on the Sykes website made it sound like it was a little cottage on its own. This could be a perfect place for a few family groups to book and go on holiday together. Our cottage had a lovely private courtyard to sit outside in the sun. Other cottages have the same and some have gardens. Based just 2 miles from Wooler itâs in a great location - all the tourist spots were half an hour away in different directions. I just hope the owners read this and realise that they are sat on a goldmine and with a bit of investment and better advertising Akeld Manor and Cottages could be wonderful!!!
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Richard - Verified booking
We never got to stay in bramble cottage at the last minute the owners contacted us and told us that Bramble cottage was unavailable due to maintenance issues so we were given a cottage called periwinkle.
they told us it was an upgrade over bramble cottage this again is a lie bramble had a four poster bed periwinkle has a normal double, Bramble has a really large kitchen, Periwinkles kitchen is tiny in comparison the décor in Bramble is much nicer there are big beautiful windows at bramble and Tiny little windows at periwinkle before arrival we asked if we could have Lavender cottage as that looked nicer than Bramble but were told outright flat NO as they said it was booked even though there website said it was available the lady on the phone was really rude to my wife and said that is all we have take it or leave it end of conversation, upon arrival and the main reason for being unhappy we found another couple STAYING IN BRAMBLE the cottage we had booked and were told we could not have due to maintenance issues so they had clearly LIED there was no maintenance issue with bramble cottage they had clearly given the cottage to someone else even though we had booked it through yourselves
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Janet - Verified booking
Lovely renovated cottage in a busy little town with lots of facilities.
The house is extremely well kitted out having more than enough kitchen equipment, two great shower rooms and plenty of space both upstairs and down. It would have been helpful to be told the key safe was at the back of the property and the front door wasnât in use. Also some information about the house; which bins belonged to the property, when the bins were to be put out, which was the recycling bin and that some of the blinds were operated remotely would have been of assistance. There are two velux windows in the ceiling of the larger bedroom which do not have blinds meaning that the room was very bright at dawn. A bit of a challenge if you are a light sleeper. Ruth the owner was accessible and easy to get in touch with. Overall I would highly recommend a stay at Bramwell House, the points raised are far outweighed by the high standard of the renovation, amenities in the house and village plus the excellent situation, so close to Hadrianâs Wall etc
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