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per nightPam - Verified booking
Whilst the property was finished to a very high building spec.
It lacked many things. E.G. no hairdryer, nothing to dry the clothes on when washed in the Miele washing machine (we had to go and ask for something). No basins, milk jug, scales, serving spoons, fruit bowl, casserole dish, dishwasher tablets (2 would have been nice), no chairs and table for the garden only a wooden bench for 2.! The Aga had been switched off for summer (we hadn't been told) so no hob to boil on. Only a microwave/convection oven that had no where to keep some of the food hot. There were information leaflets on the area but 2023 not 24. There were very limited instruction books for the appliances. No welcome pack. The kitchen is quite small to fit 6 people around the table and for you to move around the kitchen -- so difficult for 6 people. Having had many years using Sykes for great holiday experiences this was sadly not on that level. It could easily be improved, with proper utensils, pots and pans, casseroles etc. for the kitchen. but space in the kitchen was not good. The kitchen window has a great crack where something has hit it. As there is no pub close enough to walk to it is more essential to have a well equipped kitchen with a cooker with a hob and if not to inform potential hirers that this is the case. I notice on the previous feedback that they had experienced the same, but sadly didn't read this until we were in the property. added to which there was no information on local places to eat but no maps for walks, no games for children etc. no books not even a pack of cards.
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Susan - Verified booking
This is the worst cottage we have stayed in due to the bad smell in the house.
When we arrived there was a bad smell of a combination of damp, mould, sewer and âwet dogâ smell We noticed small clumps of black hair all over the carpet so I used a damp cloth and soapy water to lightly clean the carpet. I had to change the water 3 times as it was black. The bedroom carpet had clumps of hair over it too. There was mould on the wall behind the sofa that also smelt. The sofa also smelt bad too. When we used the toilet upstairs there was a very strong smell of sewerage coming up from the sink in the kitchen. We discovered the plumbing had been installed incorrectly. There were several damp spots on the bedroom ceiling that appeared after it rained too. There were slug trails all over the lounge carpet each morning too. The duvet cover smelt of âcheesy feetâ A man cannot stand up to use the loo due to the very low ceiling. The whole place had an air of neglect. There is no private courtyard as stated in the description as it is a communal turning area for vehicles. Despite the bad accommodation we enjoyed our holiday in Shropshire as we went out every day, all day, to get away from the cottage
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Susan - Verified booking
This is the worst cottage we have stayed in due to the bad smell in the house.
When we arrived there was a bad smell of a combination of damp, mould, sewer and âwet dogâ smell We noticed small clumps of black hair all over the carpet so I used a damp cloth and soapy water to lightly clean the carpet. I had to change the water 3 times as it was black. The bedroom carpet had clumps of hair over it too. There was mould on the wall behind the sofa that also smelt. The sofa also smelt bad too. When we used the toilet upstairs there was a very strong smell of sewerage coming up from the sink in the kitchen. We discovered the plumbing had been installed incorrectly. There were several damp spots on the bedroom ceiling that appeared after it rained too. There were slug trails all over the lounge carpet each morning too. The duvet cover smelt of âcheesy feetâ A man cannot stand up to use the loo due to the very low ceiling. The whole place had an air of neglect. There is no private courtyard as stated in the description as it is a communal turning area for vehicles. Despite the bad accommodation we enjoyed our holiday in Shropshire as we went out every day, all day, to get away from the cottage
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Janet - Verified booking
We had a marvellous week at The Wheelhouse.
It's a lovely cosy cottage, well equipped and very comfortable. The host Carole lives on the premises and she is very welcoming and knowledgeable about the area. The kitchen is quite small but the porch at the front is kitted out as a utility room and is very convenient for wet coats and muddy boots - not that we had that problem, we were lucky with the weather. Some people have commented on train noise. It's true that the railway line runs very close to the cottage but we were soon pretty oblivious to the trains going past. The cottage very well placed for exploring the Shropshire Hills and we simply put our walking boots on and walked out of the cottage for most of our stay, Caer Caradog in one direction and the Long Mynd in the other. One day we got the car out and went to Stipperstones and on another day we caught the local bus to Shrewsbury. If you fancy this cottage, please bear in mind it is very rural. There is mud, there are spiders and bats and birds, but for us, that's part of the charm. Thoroughly recommended for a get away from it all holiday.
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Marilyn - Verified booking
The cottage was cosy and comfortable the owner carol was a delight to meet and ...
The cottage was cosy and comfortable the owner carol was a delight to meet and her home made cake and fresh eggs was excellent my only negative point is the constant inter city trains that run right behind the cottage for me it made it very difficult to sleep because they ran throughout the night the railway was meters away from the property I have made a complaint to Sykes team without any joy I feel my holiday was ruined because of this I feel that there should be something wrote up in the infantry to let others know about location of how close this cottage is so I do not put any blame on the owner she is a lovely lady my dissatisfaction is with skyescottages for not putting this in the description so looking forward I will definitely not be using them again which is a great shame because this is the fifth cottage we have holidayed in but on mentioning this to the complaints team it made no difference at all just goes to show how the applicant there costumers
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