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per nightJody - Verified booking
Firstly the property was a lovely place to stay and the views were amazing!
It was very well furnished and finished and made for a comfortable stay. We were surprised there was no information booklet on arrival? But the fiasco with the additional parking permit not being available did take the shine off the holiday. Mistakes happen and we understand this so whilst frustrating it wasn't initially a major problem that we didn't have all the permits on arrival however the amount of time it took for the issue to be resolved and for the additional permits to be dropped off was unacceptable and certainly not something we would had expected from a reputable holiday company. We arrived on the Saturday and didn't receive the additional permits until the Wednesday meaning we had to use public car parks for a couple of days during our stay during which time my car was also hit by a wheelchair that was left to roll into my car (luckily not causing noticeable damage). This was not convenient as we have a baby and therefore a pushchair so we booked the holiday home on the provision we had parking at the house as advertised. Having to constantly phone and chase up the parking permits over multiple days impacted our holiday and our experience of having a holiday through Sykes was really disappointing which is a real shame given the holiday property itself was a lovely place to stay. There was also a minor issue with a running toilet and shower, but this only occurred infrequently and intermittently so wasn't a big problem for us.
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Kathryn - Verified booking
Beautiful home spacious comfortable .
Lovely owner put away our online delivery for us . Everything you could possibly want was there so we'll equipped . Lovely towels such comfortable beds . Lovely little treat pack left for us such lovely gesture . Parking for our 3 cars . Bathroom spacious .shower lovely powerful. But quite a climb to get into the bath . The general feel of the bathroom it needs abit of TLC especially around bath and window but these are just observations not criticism. The separate stand alone shower leaked terrible as the door dosent come down to the bottom . So we all used the family bathroom. The kitchen was amazing everything you needed provided oven was great . Location hood only 10 drive into Scarborough we were the for Armed Forces day it was brilliant . The chippie just round the corner was lovely ordered and paid online arrange a time to collect all ready znd they were delicious. Area quiet good sleep . All in all we had the most amazing time 6 adults 2 kids and 2 pooches we would definitely recommend for us personally the only thing that let it down was the outside space just rough concrete and small patch of grass not a very pleasant place to sit out .but I feel maybe this may be a project for the future
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Elizabeth - Verified booking
Absolutely loved this place!
Such a good location, had no problems parking with the permits provided. It was a short walk from the front of the sea. Only feedback I had was that the kitchen is tiny and the breakfast bar isnât flat so we didnât use it at all, it could do with just being taken out as itâs in the way. Also we had no guidance as to where the bins were, we had some nappies to dispose of but could not find the bins anywhere. Maybe a little welcome guide on arrival left in the house explaining these things would be good? Also the TV was incredibly hard to use, we just wanted normal tv channels but this was really hard to get on, maybe a user guide would be good? Then the only other feedback I would have is that we had a small toddler and there were no stair gates available and would have been good if the cot had been put up for us for when we arrived⦠as we arrived late at night then it was an extra stress trying to find the cot and work out how to put it up! But I must stress Iâm being extremely picky! I LOVED the house it was to such a high standard and those paint colours! Farrow and ball im guessing! The interior design was spot on!
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Heather - Verified booking
We booked all 3 apartments has a family and we were delighted with whole place.
Each apartment was well thought out in design and the facilities offered. it allowed us to gather has a family in the down stairs apartment for food drinks an a catch up.the downstairs apartment has bifold windows which allowed the dogs in and out freely with some lovely hanging lights. There was everything you could possibly need. washers, dishwashers,all your cleaning equipment and complimentary tea coffee and milk and biscuits for your arrival,shower shampoo and soap and towels.the beds and sofas were comfortable too. We loved everything about this place. Just down the road were some lovely gardens to walk around that overlooked the beach and town an the walk down to town was lovely, a little Cliffe tram is available if your not up for the walk down or back up. Parking out front or on the side street is freely available.we all loved each apartment and would definitely return.also great that each apartment can be rented out independently of the others is good there is keypad security to each apartment for this reason.
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Lily - Verified booking
Property looks lovely on photos & property on top floor lounge room is where we stayed primarily of the time when in as the views were amazing.
Few issues with fridge breaking down before arrival & a leak through the ceiling from top floor shower room onto my son in the middle of the night causing a complete power cut on the middle floor apart from that it was a standard stay in amongst electricians coming in and one waking us up on our last morning relaxing before going back to a high/stress job, not ideal! Property extremely dusty especially on blinds & window sills & kitchen shelf unit old food crumbs were found, toilet brush on top floor extremely dirty covered in faeces. Shower bottles were almost empty in all three shower/bathrooms. Plenty of toilet roll readily available though which was the only positive, without the spectacular views on the top floor we would have left & booked into a B&B.
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