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per nightSharon - Verified booking
Abbey View has obviously been done to a very high standard and we found it very comfortable and really enjoyed our stay.
However, a few minor details let it down slightly. The welcome pack was akin to a budget hotel with cheap coffee and UHT milk- this little detail on arrival can make all the difference, although the biscuits were really good. Itâs not clear in the information that the house is situated next to a very busy and noisy road with a constant stream of traffic at all times of day and night. Although we did get used to it, it was wasnât as peaceful as we wouldâve liked. Situated on the outskirts of Whitby, it was a fair walk into the centre, but the park and ride was a few minutes walk at the top of the road, much handier than taking the car in. A local hotel was situated there too, which was excellent for food and drinks and a great place to sit out on sunny night. The house had great selection of kitchen equipment etc, but sadly lacking in enough dinnerware and glasses, ( no beer glasses) so meant constantly washing dishes as there wasnât enough without putting the dishwasher all the time. More concerning was the washing machine. I mistakenly put it on early one morning, but had to stop if half way through as it tried to make a bid for freedom, jumping about during the spin cycle. I shudder to think what wouldâve happened if we had put it on before going out!! All in all, a lovely holiday home. These issues are not complaints but for the cost of a week staying here, you expect certain standards. A few tweaks would make all the difference.
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Steven - Verified booking
A nice cottage situated in an area that we know and like - fantastic butcher (Radfords) and bakers (Bothams) close by.
And also close to all the places we love - Goathland, Whitby etc. Neighbour was friendly and welcoming. Quiet area, no disturbance. The cottage was comfortable and looks to have been well equipped. However some things were a little tired - frying pans worn out, poor knives (all blunt), loose taps. Oven was a bit greasy and smoky when we first used it. The outdoor wheely bin was full on the day we arrived (Friday) with collection not being until the following Thursday. Also no black rubbish sacks in the kitchen. The bathroom was probably our biggest disappointment - noisy fan (as per previous reviews), very low pressure in the shower and worst of all the bathroom smelled very damp and musty. The cottage wasn't brilliant for us as we do a lot of outdoor walking in all weathers and there was no outside tap to clean boots and very little space inside the front door to take off/dry footwear and coats. It all got a bit busy and complicated! Overall though it was 'good' and sufficient, just not very good or excellent. It could be a lot better quite easily with just a little effort.
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Mr Henshaw - Verified booking
Positives. Refurb excellent, good use of space, internet fast and reliable, TV was great, didn't use the bedroom one. Furniture and bed comfortable. Position of cottage amazing, views great, soap opera with the car park. Nice yard outside, but shared, so not sure how that works in the summer, but is dog friendly. Great position and access to amenities, lots of walking. Negatives. Needed a good clean, rooms have edges and corners, and under furniture. Shower cubicle, although the shower was excellent, needed a good clean. Bed, although comfortable, was huge, and I had to buy a pillow, as those supplied were too hard. A teapot or cafetieire would be good, I took my own, as would a tea towel. Items had been left in the fridge, not acceptable. Wouldn't recommend to those with any mobility problems, lots of small steep staircases. Parking a real issue, parked up by the Abbey, car parks expensive, if you can get a space, W scratch cards puzzling, and no space there either. Noise every time next door have showers.
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Sabrina - Verified booking
The property was beautiful and in a great location, with a lovely view.
just 5 minutes away from Whitby and 10 Minutes away from goathland. The kitchen was really well equipped and the beds/sofa really comfy. All new furniture and you could see a lot of detail has been put into this property. The waterfall shower was great. I would definitely stay here again. The garden was great however as a small dog owner I feel the gate could have been more secure as there are large gaps in between the wood which my dogs could escape from, nothing a bit of chicken wire wouldnât fix to put me at ease. The toilet seat was loose in one of the rooms and the flusher didnât work too well, and the shower seal is lose when she shower door is closed, just a note to look at getting fixed but this didnât in anyway impact our lovely stay. Could do with leaving a bit more toilet roll and a kitchen worktop spray. Thank you for a lovely stay, the biscuits we got on arrival were a lovely touch and very tasty.
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Mr Tony Habishaw - Verified booking
Everything about this property was as new, The kitchen although tiny had everything you needed, a cooker, fridge, dishwasher, washing machine, microwave, kettle, toaster even washing and dishwashing tablets. The furniture throughout was of good quality clean and comfortable. The only problem we had was with the tv. On arrival after unpacking and eating out, we turned on the tv and it asked for the Prime Video PIN, I contacted Gary the owner who told me to use xxxx which worked until we turned it off and took the dog out for a walk. On return Prime again asked for the PIN,xxxx did not work we contacted Gary again but he could not supply us with the correct details to gain access to the smart tv so we did not have any tv for the rest of our stay,. I have contacted Gary requesting a refund for the lack of tv with no response.
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