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per nightCatherine - Verified booking
Overall we had a really great stay and the cottage and surrounding environment were excellent.
There were some minor niggles but many of these were personal preferences and do not reflect negatively on the property or the facilities. In no particular order these were: - o There was an issue with the booking and on arrival we were shown a 1 bed property rather than the 2 bed we had booked. There was an awkward few minutes when paperwork was frantically checked and this somewhat spoiled the commencement of our break. My suggestion with regard to this would be to have individual names for the properties rather than studio 1 & 2. o The property would be better served by removing some of the clutter and non-essentials from the kitchen and dining area. I know many people like to cook a lot whilst on a self catering vacation but for us there was just too much stuff in and around the kitchen. Possible an online checklist prior to arrival would allow the management to tailor the contents of the property to the needs of the guests. o The wet room - My issue is I just don't like wet rooms. The floor was never dry despite all the incessant mopping that had to be done every time the shower was used. The one real issue that we were OK with but should have been made aware of was the building work taking place on the site during the entirety of our stay. The builders were respectful and friendly and as quiet as they possibly could have been but we should have been informed that this work would be in progress.
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Eriks - Verified booking
Everything was better than we expected (apart from the weather'''''') The owners Julia and Dave were a joy to meet a were extremely helpful.
My only criticism was the design of the Wet-room pump action centrifugal spinning floor mop which I thought was a novel and great idea but it is not not fast enough to be effective and not the owners fault either. Then there was the impossibility in getting a cab to take us to the Polgooth when it was RAINING. But to be be Fair it is too short a FARE to make it worth their while I suppose. Still I can't help wondering if they would show an interest and suddenly find an available cab if you were to say name your price, or they could impose some sort of surcharge for short runs at peak times as a minimum charge. To be honest, I would happily have paid an extra £5 or even £10 on a special family night out to save us all from a drenching from the Biblical downpours.. that would have had Noah heading for the hills. The steep driveway was not anything to worry about and became a bit of a chuckle after the first ascent / decent. btw there is hardly any phone signal so a good way to chat is via messenger or whatsapp but then I expect most people know that one already but I was a bit slow to suss that one out. All in all, none of that was Dave and Julia's fault and I've been rambling a bit now methinks, and have digressed from announcing most importantly that this was possibly one of the best retreats that we have spent our break in/at and wouldn't hesitate from recommending to my friends.
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Gavin - Verified booking
Wow what a lovely holiday home exceeded are expectations!
The hosts were amazing lovely little welcome package for when we arrived and were very helpful! Great facilities were a very nice surprise heated indoor pool and jacuzzi. Also a games room and little gym. All set in beautiful surroundings! The pub down the road serves lovely food and you ainât to far away from the town even though you wouldnât think it when you open the curtains on a morning and are surrounded by fantastic views! The accommodation itâs self was more than you needed for a holiday genuinely could of stayed there for weeks the beds were super comfy and the hosts of thought of everything and more to ensure we had a great break! Will definitely be visiting again
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Melanie - Verified booking
Chapel Green is a fabulous place and Julia is the most welcoming host.
The cottage was perfect for our needs, my husband is in a wheelchair, however, there is a steep hill to the property so a manual chair would be out of the question for exploring the area. The cottage was clean, comfortable and peaceful and had everything you wanted for a home from home stay. The cottage is well placed for exploring, with good beaches only a short drive away. The additional amenities of the pool and games room really do make this a great place to stay. I highly recommend visiting The Polgooth Inn, the food is lovely and the staff are really friendly. Thank you Julia and David, we will be back!
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Larry - Verified booking
Hate to give a good review for this cottage as more people will book it up leaving less opportunity for us to go back, however a great find, the cottage and facilities top class and the owners very friendly.
A last minute booking in March 2023 and we were fortunate to have the place to ourselves so made full use of the pool and Jacuzzi. The owners made us feel very welcome and informed us of local walks for our 2 dogs and local directions. A welcome pack (tea coffee, milk, etc) was also provided on arrival which was most unexpected but very appreciated. If you are looking for a comfortable and well kitted out base to explore Cornwall then you couldn't go wrong with this cottage, but please don't book leave it for us lol
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