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per nightJoseph - Verified booking
The property generally was quite good but with a few problems.
1. The wooden slats under the mattress were damaged causing the mattress to fall though them the first time I used it. I managed to patch them up temporarily. 2. The bedding was awful. All polyester- causing my wife and I to sweat profusely, made worse by the warm weather. We ended up buying a new cotton duvet cover, sheet and pillowcases. 3. The shower was excellent (one of the best I have ever used) but the shallowness of the shower tray meant I had to keep checking to see if it was overflowing. 4. Wi-Fi. Couldn't get it to work on any of our devices. Maybe it was my ineptitude. Maybe it was the complicated password which had been written with amendments added to it. Very frustrating. I gave up with it. 5. The Ninja had not been washed/cleaned prior to our arrival. There was a significant amount of oil and food residue left in it. I cleaned the inside containers myself but they were pretty grubby and needed soaking, suggesting to me they had not been cleaned properly for some time. 6. The house itself was good apart from the above niggles. The location was fantastic with easy walking access to the beach, Whitstable and Tankerton. The bus stopping outside was a real bonus allowing us to travel to Canterbury and Herne Bay. 7. Sykes. I didn't like doing business with the rental company. I thought the tone of their emails to be abrupt bordering on threatening. I was surprised by the booking fee. They charged me for a pet which I did not request. I won't book through them again.
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Paul - Verified booking
Following an issue with our original booking where we were double booked we were offered Pheasant Two, a bit further away from home but it turned out to be far better than we expected.
From being met by Carmen the owner as we arrived, finding a lovley warm inviting little cottage with a well equipt kitchen and fresh tea and coffee,nice comfy lounge with dining table, Freeview TV, comfy sofa and chairs to the nice powerful shower, comfy bed (we only used one...of the two available) and good wi-fi, it was everything you'd expect and wast most welcome for our first break away in nearly a year. Lovley location and easy to get places if you have a car. Take a wander around the houses large farm which gives some lovley views over the area. We did trips to Abergeveny, Monmouth, Usk, Raglan, Chepstow where theres some lovley walks (The Eagles Nest nr Chepstow recommended but theres a lot of steps .. hint go left from the lower car park and whilst its a steep climb up, you then come down the steps..all 380+ of them rather than have to climb up them!). Only other thing to advise is that there are still a lot of restrictions in place so we found a lot of places closed and places to visit or restuarants/pubs a bit difficult to get into as you needed to pre-book and most were full......But all in all a lovley place and I'd recommend to anyone for a nice gentle break....
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Nicholas - Verified booking
The barn is furnished to a reasonable standard and is adequately equipped.
The bedroom a little less spacious but the bed is comfortable. The accommodation is well heated. The upstairs bathroom is well set out, although it was problematic getting hot water to come through. The internet connection is totally unreliable and kept falling out throughout our stay. In 2025 it is expected when renting property to have full reliable internet connection. This impacts on communication and has a negative impact on the holiday as a whole. The TV is also a necessity, the only connection is an Apple TV box, which without an apple subscription is useless. At the very least Freeview should be provided. The TV is only a smart to when connected to the internet, this one needed an Ethernet wired connection, which sadly wasnât present. There was no wheelie bin or information regarding the disposal of rubbish. A little more information about the facilities in the property would have been helpful, for example, the hob has no visible settings and no manual available, difficult to know high or low heat. There is a manual for the oven. Thank you for the welcome pack, much appreciated.
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Helen - Verified booking
We had a really lovely break and we found the cottage to be more than just a base from which to explore the area, it was a home from home!
The cottage was immaculately clean, lovely fresh bedding and towels were provided and it is tastefully and attractively furnished. We felt like we could immediately unpack and relax without any worries or concerns. The cottage is very well equipped, we stayed for 4 nights and we didnât feel that we lacked anything. The owners are very hospitable and helpful, they were available for a friendly chat and and provided useful information about the area and local facilities. As regards the surrounding area and location...absolutely stunning! The well maintained and beautiful garden just outside our front door was a real highlight! As a family who love to be outside enjoying nature and creation, having that little paradise on our doorstep really added that special something to our holiday. We would have no qualms about returning and we can not fault anything, a big thank you to the owners for doing such a wonderful job!
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Penny - Verified booking
Very warm and comfortable cottage.
Thoughtful welcome pack well above averageâ¦thank you! Plenty of hot water after a day on the fells and plenty of space. A massive hallway to put boots, kit and wet gear. Also, a large lounge with comfortable couch and full dining table. Kitchen compact but with everything youâd need and unusually plenty of storage space. There was no freezer. Internet flaky and didnât work more than it did work. Telly didnât work at all and radio only tuned to radio 4! I went for peace and quiet anyway, and had books to read. Surroundings very quiet and a comfy bed so slept well. Parking okay for one car but tight parking generally in the village. Garden doesnât belong to the annex but there was an open green area 2 minutes away to walk the dogs. I had a brilliant week!
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