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per nightLouise - Verified booking
The owners were very welcoming and accommodating without crowding us .
The cottage could do with a few basics such as salt and a few basics would have been welcome on arrival after a six hour journey although we did have sachets of coffeee and sugar but no milk or bread ! A bottle of wine was left for us a big plus ! The pool was lovely and the cottage looked very the upstairs was only suitable for children we were not really informed of this until we arrived so my sister had to crawl to get dressed and the stairs were very steep however saying all of that we would definitely recommend them to a family and the dog really enjoyed his time there too ! ***Owners response*** Thank you for taking the time to complete your feedback following your recent stay at Cider Cottage. We've spoken with the owner who has asked us to cover the points mentioned in order to help yourselves and reassure future guests. We were very sorry to hear that milk and salt were not left at Cider Cottage for your arrival, we always thrive to provide lots of extras for our guests which would normally include milk and sea salt. We can only assume on this occasion these items were overlooked, for which we apologise, had you let us know during your stay we would have been more than happy to provide these for you. We are also sorry that you were not aware of the upstairs bedroom layout, we do state in the description on both of our websites that the upstairs room is set into the eaves and we also advise of a 4'7'' height restriction. We are pleased to hear that despite the points raised you enjoyed your stay at Cider Cottage. The feedback we receive for Cider Cottage is overwhelmingly positive and we are confident that any issues highlighted are a one off.
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Emma - Verified booking
Where to begin .
.. this cottage is amazing by far one of the best I have been to but it is a cottage - expect low ceilings, wooden beams , flowers at every corner, birds in the morning etc There is heated flooring in the down stairs bathroom and lots of modern technology in this cottage which is really handy especially if your someone that values your time as a busy family we love music and not having to faff so really appreciated these little extras! The pool is great a little cold at first but you adapt and great for kids but itâs not huge so donât expect to be swimming laps for exercise! There is wildlife I stress this because it is a beautiful place but if you donât like bugs or nature then this is not the right place for you ! My son got bit outdoors a few times around the pool which didnât bother him but heâs 6 now and use to been outside! We went when restrictions first opened up last year and quite frankly after working through this pandemic were really glad for the break we kept ourselves to ourselves and loved the peace and quiet this place has to offer as itâs a fair walk to the village. It gets cool here in an evening even in summer so still take a coat and been high up tends to rain a bit! We absolutely love this place and the gentleman that owns it could not be any nicer or accommodating he really is a great guy and cannot help you enough with any questions you want to ask etc The place is spotless the cleaner does a really good job and we felt really safe here! We hope to get back here sometime in the future as it is so beautiful and deserves the best of reviews!
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Rebecca - Verified booking
We had the most perfect stay! We enjoyed the scones prepared for us on arrival. The house was clean, warm, and newly furnished to high standards. It was a real luxury to have a bathroom to each bedroom. Beds were comfortable. The kitchen was the most well stocked we have seen at any airbnbs. There .... We had the most perfect stay! We enjoyed the scones prepared for us on arrival. The house was clean, warm, and newly furnished to high standards. It was a real luxury to have a bathroom to each bedroom. Beds were comfortable. The kitchen was the most well stocked we have seen at any airbnbs. There was a coffee machine and pods. The kids enjoyed the board games provided and the wide selectionof tv channels. Quiet rural location, 10 minutes walk from lake (or drive to sailing club to start your walk around the lake). We also went to the beach (30 min drive) and a honey farm (45min drive). I'd recommend planning ahead for groceries as there are not many options around (we ordered supermarket delivery online). Thanks again for a wonderful stay!
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Anthony - Verified booking
We felt very disappointed with the accommodation at Cyder Cottage, the cottage was absolutely filthy!
It had clearly not been cleaned in a long time!! Cobwebs and spiders everywhere! Dead insects on the floor! There was no cleaning products at all to be found within the property! No hand soaps by the sinks ( especially with Covid!!) seating facilities outside ( the picnic bench!) was green and mouldy! Never been cleaned! Could do with a jet wash!! Upstairs bedroom was unusable due to steepness of stairs for our 7 year old and the heat!! It was about 10 degrees hotter up there!! So he had to sleep on the floor next to our bed. Generally the place was tired and dirty! A low level of glasses and cups. Talking to all three guests that were also staying too said their accommodation was also shockingly dirty! Our neighbours in smugglers cottage even brought cleaning products whilst there! Also spoke to yourselves and Peter who arranged another deep clean!! But she said it was still awful! Luckily we had nice weather and the pool was amazing as were the grounds!! I feel for the other families now staying there
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Vivienne - Verified booking
Fantastic cottage with great facilities and probably the best equipped cottage we have stayed in and we have stayed in a lot over the years!
Phil and Jane's welcome email and directions could not have been more detailed and Phil able to help me over the phone when I got a bit lost. Whilst listing accurate maybe flag up steps to cottage and summer house quite steep so despite ground floor bedroom and shower room access for guests of limited mobility tricky, I had Mum 92 and brother who is a stroke survivor with us so getting in and out of cottage quite challenging, but worth it! Also lots of quirky steps up and down within the cottage. Whilst listed as isolated worth noting that access for the last few miles is single track roads and a bit daunting for nervous drivers!Phil makes it clear in welcome email but it would be nice to put it in travel to cottage information. A lovely place to get away from it all beautiful scenery absolute peace and quiet with all mod cons in the cottage and added bonus of heated pool that we were in every day and bbq deck also well used throughout the week. A great week with great owners thank you for everything!
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