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per nightMs Susan Watson - Verified booking
Property was lovely but I would not have wanted 6 people there, 4 x adults was enough based on the size of the kitchen and fridge, plus seating area in lounge. 4 adults plus 2 children might have been ok but you would not want young children on those stairs! Also, you need to know the other people well as you can hear everything through the ceiling! Otherwise, it was in a lovely location and the garden is fantastic (even though we didn't use it in November). Equipment provided was good although one the bedside lights in the downstairs bedroom doesn't work. Also, your inventory states that all properties have a supply of kitchen roll, cling film and tin foil but we couldn't find any. The welcome bag of goodies was very nice even if the crisps had a sell-by date of May 2022. Directions to the property were good but a name plate on the property would be good just to ensure you're in the right place. I wasn't happy being charged the damage waiver upon booking - we've stayed in numerous cottages over the past few years and not had to pay this. But the thought of paying £200 upfront and then waiting for it to be returned, with the possibility of being charged for any small damage / breakage that you were not even responsible for, is even more unappealing which is no doubt why you get a nice little earner on this. This is probably the main reason why I wouldn't look to book through this company again, and would advise family & friends the same, unless it was the only option in the area. However, we had a lovely week and there are some nice dog walks from the house. It's also nice and near to the Eels Foot Inn and conveniently situated between Southwold, Aldeburgh, Dunwich, etc,. Very relaxing and much needed break.
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Claire - Verified booking
Had a wonderful time at Groom cottage.
Itâs a very cute cottage within a complex of cottages. It has all you need and was really well equipped. Susan the owner was lovely, the only problem we had was a broken clothes airer which she replaced immediately. She also provided us with beach chairs and a windbreaker which was fab! The shared pool was brilliant, we used every day, the kids play area was popular with my eldest, but good to know you cannot see the play area from Groom Cottage. The local area is lovely would particularly recommend sandymouth beach ant Tintagel Castle. The cottage is small, the bedrooms are a decent size but living space is small so was a bit of a squeeze for 4 of us. The outside space is very cute with 2 small courtyard style gardens and a front patio. The courtyard gardens are filled with plants and very private which is nice. The front patio is more spacious and less private. The one and only thing I would change would be to add black out roller blinds to the upstairs bedroom windows so you have the option to use them. The south facing light comes in very early in summer, for a lot or people this is no problem but if like me I get woken up by light very easily. But that is the only thing. We had a wonderful stay and we were blessed with amazing weather. Would recommend.
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Mrs Leaper - Verified booking
We were a family of 4 adults 2 children and a dog. The cottage was almost perfect for our party. The children had just turned 3 years old so the stairs were slightly a problem, so unless sleeping downstairs younger children may have problems. The facilities were excellent and space was good. The chest of toys in the living space was a big bonus. The garden was excellent for all, especially the dog! The weather could have been better but we cannot hold the cottage to blame for that. A couple of problems we did have was, firstly we got confused regarding the dustbin collection as there were 2 collection days written down and no knowledge of which bin was due for collection. Secondly one of the neighbours had dogs and puppies. Every morning at between 4.30 and 5am the puppies were allowed to create a lot of noise which disturbed the older adults sleeping downstairs. This was very annoying and was repeated in the evenings as well. As it wasn’t totally known which neighbour it was, we couldn’t complain while we were there. Lowestoft and Southwold were lovely seaside towns and well worth the visit. A few more local maps would have been handy but we were unable to get any to leave behind.
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Mrs Yates - Verified booking
We are very grateful that the owners of this property came to our rescue at the last minute, when our original holiday cottage booking was unsuitable. On arrival at Phoenix Drive, there was ample parking for our car, and the house was very clean and well presented. We found a downstairs toilet, a main bathroom, and an en-suite, which was just perfect for our needs. The kitchen was well equipped, and there was a welcome pack waiting for us. The lounge and dining area was nicely decorated and furnished. Upstairs, the bedrooms were well presented, and the beds were very comfortable. The small garden with a lawned area was perfect for our dog. The house is on a quiet housing estate, a short drive away from a large Lidl, which is handy for a quick food shop. Phoenix Drive is a great place to stay and a perfect base for exploring Scarborough and other attractions in Yorkshire. We would definitely recommend this property.
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Emma - Verified booking
Groom Cottage is a delightful and charming old farm cottage.
We thoroughly enjoyed our stay here even though the weather was quite dismal . The facilities were kept meticulously clean - including use of the shared, heated pool and itâs changing rooms , childrenâs playground and use of the shared playroom. The kitchen was well equipped in this characterful cottage . The beds were comfortable and the pretty sunroom was a lovely room to eat in. We enjoyed our visit to Bude and would recommend the Prestonâs Arms in the very attractive ancient village of Poughill less than half a mile away. We would love to return for another holiday , thank you
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