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per nightMaria - Verified booking
We had a lovely week in Cornwall and the property provided us with a great base for our stay - itâs a fantastic location, walking distance to beaches.
It has everything you need. The garden is lovely and thereâs loads of space at the property which is brilliant for family stays. However we found that the cottage was not particularly clean, for example drawers and shelves in the kitchen had bits of dirt in/on them and I was a bit horrified to find an actual mussel in one drawer which was not us as we had not cooked any mussels! The cutlery drawer front is broken - as it was last year (we stayed in the cottage last year as well) we mentioned this in our feedback last year but nothing had been done to fix this and it was difficult to open the drawer which needed to be accessed regularly. In the end we had to put the cutlery tray up on the work surface which is when I discovered the mussel underneath it. Drawers in the other bedrooms were also not very clean. The freezer was not very clean. As we mentioned in our feedback last time the cottage is great and has all the facilities you need but some things are just a bit dated and donât function as well for example the showers. Also the spin cycle on the washing machine did not always work. My friend was staying at a John bray place in the Highcliffe estate Pengelly and I was a little surprised to discover that he paid only £60 more than I did; Pengelly is a vastly more modern and clean property. I feel that the dated facilities and lack of cleanliness could be reflected more in the price of the property which is expensive. I appreciate that sheets and towels are provided at the cottage which is great. Having said all this, we had a lovely stay at the cottage, it has everything you need and we really like the space and privacy you get (which you donât get as much of at Highcliffe). We did have a lovely week there.
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David - Verified booking
We stayed at Pirata in September 2024.
We had a very mixed stay with the property. Firstly the plus points - The location is excellent and off road parking in Charlestown is at a premium so it was great that this was included. The kitchen was generally well equipped (however missing the microwave that was advertised) and the beds were comfortable. Unfortunately this was outweighed by the negatives. The cottage had not been cleaned prior to our arrival and we were unable to contact the owners. Sykes were eventually able to contact them the next day, but we had to spend a night in used beds. The bathroom was very dated, smelled damp and had an old flickering halogen light which only turned on intermittently. The bedroom had french doors looking out onto decking, which should have been lovely, however the doors were warped and did not close properly, the week we visited was cold and wet and there was therefore a constant draft from the doors making it impossible to warm the lower portion of the property. We were provided with a nominal refund for the lack of housekeeping on the first day, but this did not cover even 1/10th of the cost of the stay. Overall would not recommend, although as noted above location, parking and nearby Charlestown are fantastic.
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Fiona - Verified booking
We have been coming to Cornwall for nearly 50 years, and we have stayed in countless John Bray properties in Trebetherick.
This is the first property that we have been disappointed with. Whilst the location was superb and the garden views lovely, the bungalow itself was very dated and lacks what you would expect in a rental property in 2023. The kitchen facilities were basic, small fridge, mismatched crockery and cutlery - it desperately needed updating and felt quite unloved. The bathroom off the breakfast room was equally dated and the shower didn't work - only producing a trickle of water on full power, so was unusable. The second bathroom was also very dated, and the shower was passable (just). The two T.V.'s had the basic channels, but surely SMART T.V's should be expected now - not that we spent much time watching T.V. but our two teenagers were quite disappointed. The general cleanliness was inadequate with lots of cobwebs and a previous tenants' underwear left in a drawer for us to find! We love coming to Trebetherick, and don't like writing negative feedback, but this property is in much need of attention, care and some modernisation. The location is so perfect, it seems a shame that this property wasn't more comfortable and welcoming. Having stayed in Pengelly last year, the comparison is stark.
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Angela - Verified booking
Had an absolutely lovely long weekend with friends at Rosedale House.
The property was perfect for the needs of our group and felt like a proper 'home from home' - a warm and welcoming space where we could all relax together in the evening after days out exploring the coast. The location is perfect - just a short stroll across the green, down to the sea or 5 minutes walk into the town centre. The rooms and communal spaces are comfortable and the kitchen is very well-stocked with utensils and crockery - plenty of space for cooking dinner for five. We would definitely rent this property again. The only reason we haven't given it 5 stars is because the lighting in the kitchen is a little bit too dim and that made it difficult to see when cooking. Unfortunately the light in the over-hob extractor also wasn't working. I'm sure this is less of a problem in the summer when there's plenty of natural light but in winter we were mainly cooking after dark, so a bit of extra wattage would have been very useful! I've said 'no' to publishing the feedback, mainly because I didn't want our complaint about the kitchen lighting to be published. It was a minor issue in what was otherwise a really great stay.
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Andrea - Verified booking
We have stayed in a John Bray property on several occasions and this time we were looking specifically for the location.
The information and photos listed showed that we should expect a very basic experience, and this was accurate. However the level of cleanliness was unacceptable. The carpets and floors were covered in pet hairs and the little Henry hoover was ridiculous for cleaning that. There was also dust on all the surfaces. In addition, one of the showers was not working (beyond a tiny little dribble of water) and the shaving light was not working (and had a dead spider dangling out of it). Many of the windows were seized shut. Some of the lights werenât working, the beds were not comfortable (the main bedroom mattress dipped in the middle and the children could feel the springs in the mattresses in their rooms). The cold water tap in the kitchen sprayed everywhere and the cupboards needed to be cleaned before we stored food in them. So we expected basic, but were really not happy with how unclean it was.
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