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per nightCarolyn - Verified booking
First of all I would not have booked this cottage at all had I realised that there was no en suite toilet in the master bedroom.
I did point this out to Sykes and you did indeed change the details to show this on your website which is admirable, but it was too late for us. Because of this we did not invite other guests to share out cottage so ended up paying for a cottage for 2 that could have slept 4/5. The downstairs of the cottage is beautiful, well laid out and had pretty much everything we needed except champagne/prosecco glasses. So on arrival we pretty much went straight out again to Chagford to source a couple of glasses. None were to be had but luckily a lovely lady in Jaded Palates wine shop lent us glasses for the week which we duly returned. A holiday is a celebration in itself but on many occasions cottages are booked in celebration of a birthday/anniversary so I think Sykes should ensure that these glasses are provided. I have my own holiday let which is tiny but I still provide champagne glasses and the holiday cottage company which I use has now recommended that all cottages stock them for guests. Our other gripe was the master bed. It claims to be king size but we found it on the small side. The wooden bed frame creaked every time one of us turned over and the mattress/underbedding was lumpy. The room is huge so would easily take a super-king or zip and link. My first choice of cottage would always be one with a king size bed and assuming other people are the same, then it must be in owners' interests to provide as big a bed/s as posssible. You can see why my favourite Sykes cottage so far is Galena Cottage in Wardlow, Derbyshire.......3 super king rooms with a bathroom each (2 en suite). Cottage was also missing small knives which would have been useful along with some medium sized spoons and proper kitchen scissors. Previous guests had mentioned cobwebs and yes, they were still there but don't bother us. All in all this was a great cottage but could easily be made perfect with a few tweaks.
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Victoria - Verified booking
We had a lovely holiday at Chilvery Farm and it was perfect.
The house is so nice I could live there forever and the access to the field and lake were a huge bonus, especially with a dog. I took him down there every morning for a run around before we went off for the day. The bedroom was great with lovely views across the fields and the bed was comfortable. The bathroom was good with a lovely long bath so being quite short I could practically lie down in it! The kitchen was perfect, and I even sat in the conservatory for a few hours in spite of it being November! The pictures were lovely too, especially the horses on the landing. I love the idea of having the photobook depicting every stage of the transformation from barn to comfortable cottage, it made the place feel very sepcial seeing how it has been so lovingly renovated. On the slightly negative side there were a lot of cobwebs under furniture and in all the nooks and crannies in the living room and downstairs loo. I understand that it is an old cottage but I noticed that some previous occupants had said the same but the cobwebs are still there. The only other thing was that we did not get any logs which I have just read should have been included in the rent. We did manage to buy our own so it wasn't a problem but worth mentioning. We would definitely go back as the positives far outweigh the very small negatives.
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Philippa - Verified booking
Well I did contact the âcaretakerâ but she didnât reply.
This was a special holiday to celebrate my birthday with family members. The cottage itself is lovely though situated right on a road which was normally quiet. But there were times when heavy farm/ army(?) vehicles came past in the middle of the night waking us with the noise and headlights. The living accommodation was spacious and comfortable. It was lovely to sit in the conservatory. The views were beautiful. The bedrooms were good. Please note the en-suite in the main bedroom has NO toilet. Shower only. And a tiny useless sink. The kitchen was fairly well equipped. But straightaway I saw mouse droppings in all the lower cupboards. This was disgusting. Especially in these times of Covid one might expect the cottage to be thoroughly cleaned from top to bottom. Unacceptable. Helpful Holidays did not reply in any satisfactory way to my email on the subject. On a previous holiday, they did nothing when I complained about no heating. I had to work out myself that the fuse box was not switched on! We love Dartmoor but HH does not properly inspect the cottages so beware. Donât expect any compensation or admissions of fault either. They used to be helpful but not any more. Disappointing.
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Mrs Margaret Folkman - Verified booking
The entrance to the property was around the back which I knew but it was behind the Victoria Hotel and wasn't the nicest of environment's for accessing a property. The property information did not say that there was just one window in the living room with opaque glass, as outside the window there was the outside area of another property. There was one little window you could open but basically it was quite dark and smelt quite 'stale' in there. Unfortunately my daughter had wanted to do her revision in that room for her exams after half term, but it was so dark and unleasant that she couldn't study there. In the end we came home early so she could do some revision at home. I do think that this type of arrangement should have been explicit in the property information as it was quite unpleasant and not expected. I feel therfore that it was not good value for money having not spent a whole week there because of the low quality of that downstairs accommodation.
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Victoria - Verified booking
This was our second stay at Chilvery Farm Cottage and it was as good as we hoped.
The cottage is so lovely that I could honestly live there forever! The bedroom is a good size with a nice ensuite shower, the bath is lovely and long and the two other bedrooms look lovely although as there were only 2 of us we did not use them. The house is very warm and we slept with the window open. We had the log fire going most evenings and it was perfect. The views from upstairs are great with the moors in the distance and the setting is very quiet and peaceful. The piece de resistance is the walk down across the field and to the lake every morning with our dog, and sometimes at the end of the day. It is beautifully maintaned and so wonderful to be able to take the dog out straight after his breakfast before we planned our day. We will definitely be back. Thank you!
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